Right Choice Auto Repair
4.2 (33)
2625 Skyway Dr suite 103, Grand Prairie, TX 75052
(214) 677-1378
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sushan Karki
11 months ago
Quoted something else and paid something else...when I asked about the price they were rude and I found this rim in back seat after I came home and it was broken.... Such a bad place
Kelli Lewis
a year ago
This was also my worst and most expensive experience ever. I paid $2,850 to have the transmission rebuilt. I had to take it back over three times within five months regarding issues with the transmission. One time it was knocking so bad, I called my dad out of state (a retired mechanic) & he could hear it over the phone, he said a screw was loose in the transmission. When I had it towed to Right Choice, I told him what I thought it was & that was the case. Another time it was leaking transmission fluid, he charged me $250 for a hose but didn't tell me what kind of hose it was. In another case, I remember his wife calling me asking me if I needed a new battery because they couldn't get it started & was wondering if the battery was under warranty. I told Nelda, I didn't need a battery & just to worry about the transmission. Each time they had it, I had to get a rental car or catch an Uber. Javier is rude and very threatening. If the work would have been done correctly in the first place, I wouldn't be in this situation. I finally had to get another car. I was spending too much money on rental cars and getting stranded isn't a good feeling. I can keep going on with my bad experience. But I will never go back. It was the worst. Do your homework, the cheapest quote is not always the best.Services: Transmission, Transmission replacement
Pamela Statzer
8 months ago
Javier is awesome, good prices and great work. The ladies in the office are amazing and super nice. Will be going here for all my auto repairs.
KIRBY BROWN
9 months ago
This place is awesome I called was able to get Great same day short notice service. Javier and his crew took great care of me and was very friendly to me and my kids as well as allowed my dog to chill in the cool air I greatly recommend Javier and his crew!!!!Service: General repairs & maintenanceService: General repairs & maintenance
Carlos Ferman
9 months ago
Honestly never never you should take your car to this shop for any big or small repair.If you do keep in mind you will have to return and you will end up over paying and with a bad service. Is just not worth your time nor money
Heather Jones
8 months ago
The ladies in the front office are helpful and knowledgeable. Javier, the owner, is quick to respond and give you a fair price. Services are performed expeditiously and handled with professionalism.Services: Brakes, Oil changeServices: Brakes, Oil change
Esteban Leon
2 years ago
Love Javier and his team. Very professional, great quality work. Will definitely continue to use them in the future. I highly recommend them to everyone if you want great work done, they always keep you informed and treat you like family.Service: General repairs & maintenanceService: General repairs & maintenance
Brandon Mcirvin
a year ago
This is the only shop that I use I trust them with my vehicles and very fair on their price I have had a lot of work done and they have a very good turn around even when the parts are hard to get for some older vehicles. Awesome job I thank them for the good workServices: Electrical repair, Engine repair, BatteryServices: Electrical repair, Engine repair, Battery
B Norman
a year ago
I have been coming to this shop for a few years now, every time I come in Javier and his wife is so welcoming. He do great work at a great price and always done in great time, so if looking for a great mechanic look no farther because Javier is the bestServices: Carburetor cleaning, General repairs & maintenance, Auto brake repair, Engine repair, Auto A/C replacement, Brakes, Air conditioning, Auto maintenanceServices: Carburetor cleaning, General repairs & maintenance, Auto brake repair, Engine repair, Auto A/C replacement, Brakes, Air conditioning, Auto maintenance
Dajuane Beaty
a year ago
Beware of this company. Make sure all prices for services are in writing before handing your vehicle over to them because they will up the price when it s time to pick up your car. The lady in the front is very rude and will cut you off mid sentence without even thinking twice about it. I do not recommend this establishment for your auto repair needs.
Albert Gomez
2 years ago
The worst experience ever. $4,100 down the drain and my car is still sitting in my garage not running. I was originally quoted $3,000 for an engine rebuild and ended up paying $4,100. If the work would have been done correctly then I wouldn't mind spending the extra money but that was never the case. I kept having to take my car up to them at least once a week because the engine kept knocking and there was clearly an exhaust leak as well. The mechanic finally admitted to bending my header but they never replaced it and the knocking was the main bearing they supposedly replaced SMH... I can keep going on with my bad experience but I would recommend you use a Craigslist mechanic before you use them..... Right Choice for screwing people.Service: Engine repair
Eric Morgan
4 years ago
the work that Javier and family does is absolutely top notch. I've had 2 service done, and the work is perfect every time. I definitely recommend you call ahead, and then prepare to let your worries go. best mechanic around
Scott Parr
2 years ago
Right choice is great. I ve used them for years.I have had brakes replaced, transmissions repaired, fuel lines repaired, and engine work done.Javier and his team know what they re doing. I highly recommend them.
aayusha kapari
11 months ago
At first they will quote low price and later they will say something else and increase price such a scammers never coming back .also they were rude after I said about the price and showed a little piece of paper telling they showed me that but that never happened..me and my friend we were shocked because we both went together and we weren t shown that paper before. I guess they wrote that paper instant just to show.
Teair Sanders
10 months ago
Best customer service ever! Very genuine ppl I will never take my car anywhere else. The truly blessed me this morning
Juany Galan
a year ago
This place is awesome the owner and his wife are very humble and honest I will recommend as much family and close friends as I can. They are simply AMAZING for treating you right!
Yul Ragland
4 years ago
The owner Javier Salazar is the man!! Very professional and funny. He bent over backwards to make sure my first time experience with his shop was satisfying! He has a new customer 4 LIFE!!!
Manuel Cervantes
a year ago
Great people. Went there to get an estimate. Walked out of there with a smile and a handshake
Aashutosh Bhatt
11 months ago
It is a great place with friendly people working and are bilingual too.Service: TransmissionService: Transmission
Ricardo Lopez
3 years ago
I take all my vehicles here! I've know Javier the owner for years. He stands by his work!
Mike Mike
3 years ago
He is amazing.....I was dumbfounded when he finished his work..... I will always go there... Try him, I'm sure you will returnService: ElectricalService: Electrical
Tricia
2 years ago
These guys are awesome. If I could give 100 stars, I would. They treat you like family.Services: Steering & suspension repair, General repairs & maintenance, BrakesServices: Steering & suspension repair, General repairs & maintenance, Brakes
Emil Crowder
5 years ago
They do a good job for a decent price, we love them so much
judi m
5 years ago
first time there, wonderful experience. will come back next time i need my car worked on.
Stephanie Reyna
4 years ago
Very trustworthy & reliable shop. They do not try to over price you at all.
Rose Davis
a year ago
Great prices and treated like family
Jason Raley
4 years ago
Javier is awesome. Only guy i use