Grand Prairie Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Boyce Dancer
5 months ago
The Grand Prairie Ford Collision Center is the best place I've ever taken a vehicle for repairs. I had up-to-date reports from Jeff and he and his staff performed excellent work on my truck and I am very thankful. The quality of their work is top of the line. I will recommend them to anyone who needs repairs

  Sambo Escondido
3 days ago
Good communication. Returned my vehicle in excellent condition after a collision and tirelessly worked to make sure the repairs were done correctly and completely. Customer service was above and beyond! Would do business with again

  Brittany Webb
a year ago
I took my car here for vehicle repairs after an accident. The first time, they left keyless entry disconnected. I took it back. Other problems arose, such as air coming through the glass and sounds from the side I was hit on. The last time, the director said he would fix it himself. Problems came back again.They started ignoring my requests when I tried to set up appointments for repairs.I took it in yesterday. A tech guy there confirmed there were problems that needed to be fixed. The director yelled at me, called me a liar, waived his hands, different stuff like that He asked me if I ever made mistakes. I let him know yes. But not 6 times and not with expensive vehicles.I m unsure if he was upset because he did the work himself, and there were still problems.Ultimately, he refused service. They give you a contract, saying that they guarantee work. They can t even honor that for 1 year. Other companies refuse to do re-work.I would not recommend going here or sending your loved ones here, unless you like being yelled at by some guy.

  clint w
2 years ago
Repaired passenger door due to an accident. Awesome place that did great work. Helped work out all the details with insurance and rental car, and kept us updated with timing of repair. To top it off they detailed the truck inside and out, and made it feel like we were picking up our brand new truck all over again.Service: Body & TrimService: Body & Trim

  Miguel Valero
a year ago
I can t express how disappointed I am with the service here. I brought my car after an accident to get it taken care of and left with my front license plate missing, the left side coming undone and a mess in the back seat. Was told to go get a new license plate myself because there was nothing they could do about it and when I brought it back in to fix the bumper they don t know what to do and it s been over two hours, going on another, after they said it would only be a 15min. Will not and do NOT recommend this place at all.Service: Body & Trim

  Nathan Armstrong
a year ago
I had a great experience at Grand Prairie Ford Collision Center in dealing with Jeff W. The quote was what I expected, the repair was done correctly and efficiently, and the overall experience was first-class. Thank you Jeff at Grand Prairie Ford.Service: Body & TrimService: Body & Trim

  William Pringle
a year ago
Had my repairs done after an accident. But unfortunately, after I mentioned a problem in the right rear. They blew it off and I m still trying to get it fixed. Very disappointed

  Mary Mckinney
a year ago
Great customer service the people there are professional and nice they still working on my car but I have a great feeling about it

  Charlotte Winn
a year ago
Thank you FORD you guys ROCK

  Simba
2 years ago
Fantastic job