Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Peter Evans
a year ago
Do not go here! Lying thieves! Abraham told me I needed a new gear shift as my car was stuck in park but still in reverse.$550 or $500 cash. A week later same problem! I Googled it ,saw that the problem was a bushing and fixed it myself.($12 from dealership) went back to confront Abraham for refund, he refused to give back my money, (which he stuck in his pocket,owner) and then lied again saying they replaced the transmission cable, which would have had the new bushing if they did.AGAIN DO NOT USE THIS PLACEService: General repairs & maintenance
Ishmael Asare
a year ago
This fine gentleman called Ibrahim is so patience with you and makes you feel at home while he solves your car problem with honesty and integrity. I will recommend their services to all my friends and love ones.Services: Transmission, Exhaust, Electrical, Engine repair, Brakes, A/C installation & repairServices: Transmission, Exhaust, Electrical, Engine repair, Brakes, A/C installation & repair
Lisa Maria
a year ago
My visit to City garage auto care was worth writing a review. The customer service was professional and timely. I was there for an oil change and needed a part the service was so exceptional I felt comfortable agreeing to the part.This business impresses me so much that I made another visit to get an inspection on my other vehicle. Abe the rep greeted me as soon as I pulled in, the wait time is fair for a Saturday morning. I would totally come back for my vehicle needs.Service: General repairs & maintenance
kaitlynn t.
2 years ago
The new owners who took over about 6-7 months ago are incredible. We ve taken our cars there for oil changes, A/C diagnostic and fix, and recently even a truck with an unknown engine issue that was causing it to not turn over and they had it in and out in maybe 4-5 hours. Very professional and transparent with what s going on with your vehicle.Services: General repairs & maintenance, A/C installation & repair, Oil change
dcooperw211
10 months ago
Went there to get a tire repaired. They told me it was fixed and it was not. Charged me for it. When I noticed that my tire was not repaired, I went to another place and found out that they had stripped my lug nuts, so I have to take it to the dealership to get the wheel and tire fixed.
Blake Madson
11 months ago
One of the worst places to ever take your vehicle to they lie they steal they keep trying to fix problems at least that's what they tell you I have brought my vehicle back to them over 10 times for the same one repair. They originally said would be four days turned in at three weeks. Originally All they do is lie and scam and run circles around you do not go there everService: Engine repair
Hache Ce
3 months ago
Read other comments don't make the same mistake. Took me for a fool. You been warned.
Casey Casucci
2 years ago
I went here to get two wheel bearings replaced, and the mechanic told me it was actually my transmission that was making grinding noises, but they weren't too sure. They tried to prove it by asking me to hold a piece of hose up to my ear and listen to the gear box. The owner told me that if I went somewhere else and they told me it was the wheel bearings, he would refund my diagnostic fee. I went to A&M Japanese Auto down the street and they replaced both bearings and the car runs perfectly. I returned twice to get my refund and both times the owner was in a meeting and couldn't see me to issue my refund.
Pam Williams
2 years ago
Mike at City Automobile was more helpful than I could imagine. Instead of taking my money he first suggested my issue may be covered under warranty, which it was. I am grateful there are places that dont just see dollar signs and do the right thing. I would definitely do business with them in the future.
Luke Story
a year ago
Best mechanic in the DFW area. They also have exceptional customer service. Abraham s attentiveness and professionalism was single-handedly enough to make me a lifetime customer. If you need auto work, you need to go here.Services: Transmission, Electrical repair, Electrical, Auto engine diagnostic, Engine repair, Vehicle Inspection, Transmission replacement, Auto A/C replacement, Transmission repair, Auto battery maintenance, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Auto maintenanceServices: Transmission, Electrical repair, Electrical, Auto engine diagnostic, Engine repair, Vehicle Inspection, Transmission replacement, Auto A/C replacement, Transmission repair, Auto battery maintenance, A/C installation & repair, Auto emissions testing, Air conditioning, Vehicle safety inspection, Auto maintenance
Bdoe Green
a year ago
One of the best mechanic shops I ever been to In the last past 8 years best customer service quick fast truthful honest Abraham is one of the best managers/mechanics I ever dealt with in my career I would always bring my car they are recommend everybody bring their car there for major or little repairs there's the best
John Morgan
8 years ago
I was very happy with City Automobile. Their price to fix my car was considerably cheaper than an estimate elsewhere. They were very friendly and fixed my car in a timely manner. I will now use them for all future repairs. I highly recommend them.
Brett Baker
3 years ago
Let's hope they will be able to fix my electrical issues they did a great job on replacing the water pump. Well found out it's under new management they couldn't fix the issue the first time took it back had the vehicle for 50 days cost of a rental car plus thier repair bill I had to take to dealership because they couldn't find out what was wrong dealership fou d that they broke off an electrical connections while doing the original repair they are poor to non mechanics don't use them
Kenneth Sloan
3 years ago
Best Mechanic shop in Grand Prairie No job to big or small fairest prices around for any vehicles needs! They are very friendly up front and honest! Will not jack you around and want to fix things that don't need to be! They will diagnostic your vehicle's problem and get it fixed fast!
M Hill
4 years ago
I would NOT reccomend this place at all. They tell you one thing then change and say it's something else or your fault. We had a new engine installed, took much longer that ehat we were originally told. Took it for the 1st oil change and they didn't put correct amount of oil in vehicle. We have now found additional information where they truly dont have the experience to do work like they promised. They would not guarantee work due to defective parts they installed. Thus, we have begun the legal process of getting the services we were promised. Please choose a different establishment for your services.
Byron Prelow
8 years ago
Diagnosed my car correctly the first time. All repairs done in a timely manner and I didn't feel like I got screwed out of a lot of money. Plus they have the best price for inspection stickers in the area.
David Clark
3 years ago
I needed my A/C compressor repaired and replaced last week and Z brought me into the shop and had me in the bay and all my repairs done within two hours!A lot of places would have made me wait two days!highly recommended!
Deng Amol
6 years ago
Terrible service! Stay away from this place at all costs. The mechanics are very shady and looking to make a quick buck. Took my car to get a wheel bearing changed, the mechanic puts it in incorrectly and refused to correct it after the indicator lights didn't go away. He kept giving me the runaround when I requested they take a look at it. $200 lost.
ib k
4 years ago
The managers at this place are sneaky and will purposely mislead you.My mom came here to get the AC fixed in her minivan, we are searching for a new car for her but she considered getting the AC fixed in the mean time.She asked the shop what the all in price would be to get the AC fixed - so she could decide if she should fix it or wait until she got her new car.They checked the car and said $190 would fix the AC and return cold air.After she paid and get the work done they said the $190 was only for one part and now they need another $220 to really fix it.Had they been honest and said there is a possibility further work would be required she would have saved the money!Liars and crooks. Go elsewhere for service.
Eric Garcia
a year ago
** DO NOT GO HERE ** , GOOGLE HAS NOT UPDATED THEIR NEW NAME, THEIR NEW NAME IS EXPRESS CARE. THESE PEOPLE ARE LIARS. THEY HAVE ZERO COMMUNICATION SKILLS. HAD MY VEHICLE THERE FOR TWO DAYS AND NOTHING WAS DONE. IT COST ME MONEY IN UBER FARE DURING THOSE DAYS JUST FOR THEM TO TELL ME THEY COULDN'T FIX MY VEHICLE.
Mark
4 years ago
Great, quick service! The price was reasonable and they were very polite. The morning is the best time to go. I was in and out in 15 min for an oil change.
Nina Cook
a year ago
Come to City Auto Grand Prairie Friendly service, affordable prices, quick service.. Awesome Customer Service.. Right off the freeway of 360 and Green Oaks
Ashraf Hamadi
2 years ago
Great, quick service! They provide better pricing than most shops. Helped replace starter on my CR-V.
Rachelle Martin
2 years ago
Love this place! They're friendly, helpful, honest, and very well-priced! We've gone here for years, and even though we moved to the other side of Arlington, we always come back here.
Xuan Nguyen
8 years ago
State inspections here are cheaper than most places and they're always very friendly and fast. I hate waiting around for my car and they usually take 15-20 minutes.
Mark Tremmel
4 years ago
Had my brakes replaced... They were very quick and inexpensive. Will definitely come back when I need more repairs.
DreNesha Begelton
9 months ago
Did a great job reasonable price. Very nice and helpful
William Martin
6 years ago
Always willing to work with you. If you need it quick. I'll try to make it quick if you need time to pay the work with you on that. Very friendly customer service oriented. And they know what they're doing.
Lisa Osborne
4 years ago
A place you can trust to provide excellent service. Zeke and his team are honest, thorough and will repair your vehicle as quickly as possible.
larry slater
a year ago
Good shop to use very Efficient at work