O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tiffany Doss
a month ago
When did they stop hiring people that actually know something about automotive to work at any part store? Man sold me the wrong oil filter 2 times and didn't even refund money that got wasted on the ground from where the first one fell off after an oil change. Very stupid

  Teresa Barnett
2 months ago
Very Friendly and knowledgeable people who work there. Always helpful and they even put my new wipers on my car for me, no charge.

  Robert Cattes
4 months ago
The Staff is GREAT AT THIS LOCATION, Jim and another gentleman help us, they were super kind, and helpful. Very quick and knowable. Great Service,

  Carolyn Tubb
7 months ago
The man who helped me was very helpful.He checked my battery for me and installed the new one.It really gave me a boost of confidence to know my car would be starting without any problems. Especially in the terrible heat we had last week

  Laura Keen
3 weeks ago
Personnel very helpful. I go to O'Reilly for all my auto needs. Gone to them for years.

  Shannon Helm
6 months ago
Gary was amazing! My car wouldn t start the day before moving across the country we were feeling in crisis mode. Gary checked our battery and got us set up with a new one. He also taught me how to install it back in my car. Car now works to head across the country (: Thanks to Gary!!!

  kym weatherbee
3 weeks ago
Friendly, helpful and knowledgeable in regards to your auto needs.

  Britney Gent
5 months ago
Employees were very knowledgeable on what I was having to do, and very personable.

  D R
6 months ago
Beware, behind the counter parts may be very overpriced, do your due diligence before ordering here.

  Clifford F
a year ago
I don't go to auto parts stores looking for knowledgeable car guys. Yes, they do exist at auto parts stores but not necessarily. I've met many who wouldn't know how to help you if they didn't have a computer telling them what to sell you.Matter of fact, this extreme reliance on computers is why I stopped shopping at the Granbury AutoZone. One of the AutoZone salesmen was incredibly condescending because I use a larger oil filter for my truck than the size that came from the factory, and thus not the "recommended" oil filter. I have my reasons for doing it and they're based on sound engineering principles. That factory size oil filter is what I would use on a four cylinder and not an eight cylinder. It wreaks havoc on my oil pressure when I use a good quality filter and not a cheap cardboard fram filterWhat I like about this particular O'Reilly's is that they're not second guessing my decisions. I buy oil, I buy my filter, and they don't berate me for doing so. Most of the time I walk in with having already researched the part numbers I need before I show up. I generally try to purchase based on part numbers and not what their computer says. It doesn't always work.Their customer service could use a little work. I don't expect happy smiling faces every time I walk into an auto parts store but I would be helpful.

  Latosha Vowell
3 months ago
Fast service and great prices

  Robert Beyer
2 weeks ago
Customer service is not great.

  yvonne perez
a year ago
Not sure which location it was but quoted me 39.99-79.99 for a bulb for my headlight... bare in mind, i have that individual the VIN number to my vehicle. Nope that 1 little bulb was 104.00. Professional, helpful and knowledgeable.

  Christy Lightfoot
2 years ago
Hannah helped me with my check engine light and installed my battery for me today. She was so helpful, quick, and pleasant. This location continues to have awesome customer service. Thank you.

  Charles Rice
2 years ago
My car had trouble starting, and I took it to Oreilys to see if they can figure out what s up. They knew exactly how to take care of me and were recommending good products for me. Will definitely come back.

  Cody Nicholas Dean Burns
a month ago
Friendly and knowledgeable staff

  Winston Buchanan
2 years ago
Great service. Needed bulb so asked counter person what number and I'll find it myself. They looked it up and came from behind counter to show me the right bulb. Didn't have to do that but did anyway. Everyone there always in good mood.

  Swift Reason
3 years ago
O'Reilly's always has what I need and their customer service is great. They aren't afraid to come out and help you with your car right there in the parking lot. They also give a Veteran's discount. I enjoy supporting businesses that support service members.

  Lola Vaught
3 years ago
These gentlemen are great are always happy to help me. Sometimes I wait till just before closing to make my purchases he still find it amusing. I recommend the store because of the personnel

  DeLeana B
a year ago
And very knowledgeable about any car related questions I may have and they're always here to help so that's my go-to place for car parts

  Cory Crump
4 years ago
Mark is the type of employee that keeps people coming back, great customer service, great attitude. I stop because it s convenient, sometimes the computers get screwy, but I was about to just keep going to the auto zone down the block. Even if they can t fix my issue, this dude needs a bonus or a raise. That s the employee that keeps people coming back.

  Joe Brewer
a year ago
The store was very busy. However I received help in a timely manner. The store was clean and organized.

  Steve Bumpass
a year ago
The folks working at this O'Reilly are always knowledgeable and help me get what I need. Today's trip was for our golf cart battery.

  Ron Flowers
11 months ago
Great place for parts. Very friendly staff and helpful too.

  Bette Davis
a year ago
Lately I've had to return the parts because they're wrong for my car...condescending salesmen refusing to look at my account may be the problem. I'm going to "get in the zone" with Autozone from now on.

  Carie Neagle
4 months ago
Always so helpful

  Rainey Wiggins
a year ago
Everyone is so helpful and pleasant as well as the Only place I will ever go to for all my parts Yall are the best

  Lera Daffan
2 years ago
I went to get a quart of oil. The guy was very helpful. Let me use a funnel and even put the oil in and checked it for me. Great service as always.

  C Wilson
a year ago
I like O'Reilly's but in this case they didn't have what i wanted. I needed a 40 amp fuse and Autozone one in this case.

  Jack Goodman
4 years ago
I'm from Austin, and while my wife and I were visiting my parents my ignition switch stopped working. With it being Sunday, we needed to get back to Austin for work. I walked in and Anthony Grimes, an employee at this store, called 3 different stores tracking down this obscure part. He managed to place a last minute order to a delivery truck, and a few hours later we were headed back. Every other store/representative said it would take them until Monday afternoon at the earliest, and this guy pulled some strings and saved the day. The guy definitely deserves some recognition for going above and beyond. If you're reading this, thanks!