AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ariella Harris
3 weeks ago
I want to express that this was the best experience I've ever had at AutoZone. While driving through Giddings, Texas, which was four hours away from home, my truck began to overheat. The manager of the store listened to my concerns and quickly diagnosed the issue with my vehicle. Despite it being past closing time, he stayed with me and called a local mobile mechanic to fix the problem. As a young woman who frequently travels alone, certain tasks can be intimidating to tackle solo. He went above and beyond, treating me as if I was his daughter, making me feel safe and at home throughout the entire ordeal. Additionally, he prayed over me, and I feel extremely blessed to have encountered such a kind and compassionate person in the middle of nowhere. A huge thank you to the mobile mechanic, 'V & A Automotive Care', who not only spent hours working on my truck but also made me feel safe and provided exceptional service. I am truly grateful for his kindness and dedication.

  Dax West
4 weeks ago
It be your own people Whoever the black man with glasses and the tattoo on his hand is need to go period . I said what I said . Very unhelpful and rude. I just got a car and was trying to make sure everything was ok with it and was told by another employee of the store on the phone to come in the store and he would help me ! When I came in the store and explained he told me they don t do that and then asked me was the check engine light on . That s not your business or concern I asked u to put my car on your machine !!! But y all don t do that . Ok. Your lazy!!!! Period point blank !! Standing up there leaning against the counter with your hand on your hip real sassy like . Do your job or go home

  Jimmy Tally
3 months ago
I m a local, and deciding on which parts store to take my business to today.Due to all of the positive reviews I m reading about the store manager Mr. Ortan Haywood, I will definitely be shopping at AutoZone in Giddings,Tx USA!!! It s folks like this that make or break a business .Never met the man before, but whoever is his district or regional manager, Please give this gentleman a BONUS!!! Moral building goes a long ways. $$$

  Curtis Lieber
5 months ago
I purchased three things for my truck in Elgin, tx, I tried to do a refund in GiddingsThe guy who was there, cashier maybe a supervisor was really rude, no respect.Told me he couldn't help me and need to go back to Elgin to take them back.I'll stop going to AutoZone and continue to go to O'REILLY'S

  Alex Kaldis
a month ago
The gentleman that helped me was knowledgeable and resourceful and seemed like a genuine and kind person. Would recommend this autozone.

  Katie I
10 months ago
Ortan is seriously the best! We had an issue with the AC he explained everything. Showed us what we needed. Helped us out and was so sweet to our kids. Definitely will remember his kindness. Thank you so much.

  Jennifer Placke
6 months ago
Ortan was very helpful and friendly. I appreciated him putting on my new windshield wipers for me. Hope I get to use them soon!

  Steven bastin
11 months ago
We had some trouble with our rental car. Although they could not help us with the car troubles, Ortan Haywood was unbelievably helpful with trying to contact our car rental service.It shows that they are just very friendly and helpful even though they knew they would not have any business from us.Thank you again Ortan for your incredible help and understanding. You made sure our vacation could continue on a good note.

  Mika Junua
6 months ago
I was so lucky to find this auto zone on 290 my car was giving me problems coming from austin they were a great help checked literally everything on my car did not let me leave til my issue was fixed i want to say thanks again to the young gentleman that tightened my battery cables

  Katie Prok
10 months ago
Ortan is the KINDEST human out there! Took time out of his work schedule to help us fix our AC on Memorial Day weekend. If you support any auto parts please bless this one. Ortan is the store manager and deserves a ten star honestly. We hope and pray he gets blessed 1000% for his selfless act of kindness!!

  C
10 months ago
Pulled off the freeway into this Autozone because part of the undercarriage of my car had come loose and was flapping while driving. The staff was super friendly and helpful. An associate, Ortan, immediately grabbed his tools, crawled under the car, and tightened it back up. Very thankful for his help and prompt attention.

  Debra Gallander
10 months ago
Was GREAT! Helped fix the problems and even installed the cable connection to the battery. Also had an issue with the dome light, he was able to get the bulbs out to avoid a fire. Always use Auto Zone

  Samuel Allen
9 months ago
We are from out of town and our car broke down. Store manager was extremely helpful, even coming to help me after store closed. Really appreciate the service and kindness!

  Charline Helsmoortel
a year ago
I usually do not write reviews, but my experience at autozone was so wonderful I wanted to take the time to write one for this occasion. We were assisted by Ortan Haywood and it was an absolute pleasure. One of the kindest, knowledgeable and most helpful persons I have ever met. Thank you again for everything.

  Carlos Gutierrez
11 months ago
The store is going out of business or something?The long lawn in front and around give the impression of and a really bad view of the town.Probably management needs to put a little bit more attention in the aspect of the store and what is the presentation that you offer to your customers.Thanks.

  Gus Kolbert
10 months ago
Ortan the store Manager was very helpful and knowledgeable. He went through the whole process of fixing the problem. That man deserves a raise.

  Beto Arellano
3 weeks ago
very poor customer service from the manager

  mansion 54
4 months ago
Who ever the manager the African American is rude as hell

  Thomas Conley
3 years ago
Glad they were open during the Texas snow storm of 2021. Needed 2 deep cell batteries for my RV and they had them. No one else was open. Just one guy working but I'm glad he braved the weather and got out. Friendly Service.

  Tina Olivarez
11 months ago
Odon the store manager was a pleasure to deal with bought a new battery and he replaced it for me in no time.. ty autozone..

  angelina alonzo
3 years ago
Buying stuff and ozone is like going to Walmart I enjoy going to outer zone because people there are very polite and always asking if you need something or they can help me with some things and they're very polite very clean social christians and they they need to use the restroom when you have to very clean restroom keep up the good job boys

  Rosanne Sontag
2 years ago
My daughter was traveling from Houston to Austin and had trouble with her battery. The men at AutoZone went above and beyond to get her back on the road safely and quickly. THANK YOU SO MUCH!!!

  Mark Duoto
4 years ago
So far each time that I've been to this place they've got my stuff wrong or ordered me the wrong stuff staff is usually not too helpful and don't have too much knowledge about what's going on luckily they got a few new people in that actually was nice trying to help and was good about fixing her screw up

  Jason MacLaury
3 years ago
Friendly service, only thing is they seemed to be under staffed. So it was slow.Thats why I rate it 3 stars!

  Cody MiNuZ
2 years ago
They old. But know a little bout parts. And very helpful. Changed my battery for me

  Karen Attaway
5 years ago
Nice, well stocked store with nice employees. They accepted our used motor oil with a smile.

  Kay Jay
3 years ago
Don't order parts on a time constraint, they'll only bring half of what you need and make you wait another day for the rest of the order.

  rgonzales31
6 years ago
Best customer service experience ever. Was stranded and they got back on the road.

  Tony Scazzero
2 years ago
Awesome, checked my purchase to ensure compatibility with my vehicle. Thanks guys

  Renley Lee Nutter
7 years ago
Michael was a huge help! If I lived near here I'd be using them again!