Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anthony Sorendo
4 months ago
This local auto body shop in Georgetown was my choice for repairing my GMC Yukon after the September 2023 hailstorm. Initially, the owner demonstrated exceptional customer service by conducting the first assessment at my home and even agreed to install a replacement antenna as part of the repair process. However, this positive experience was overshadowed by the quality of work, leading to my 1-star rating.The actual repair work on my truck receives a negative 4 stars due to various issues encountered during and after the service. Despite my insurance covering only 31 days for a rental, when that period expired, the shop was unable to accommodate any additional rental days. Upon picking up my vehicle, it was apparent that the interior, door hinges, and engine bay were covered in paint dust. Furthermore, I discovered scratches on the front bumper, a loose tail light, improperly reinstalled roof rack, headliner, and some areas where the new paint hadn't been smoothed out adequately, leaving visible white paint splatter. The chrome door moldings were not replaced do to a backorder from the dealershipAfter arranging for the truck to stay an additional 7 days at the shop for rework, not all issues were fully rectified upon my return. I was informed that the rush to complete the work during my absence contributed to this. Unfortunately, due to family plans for Thanksgiving and the lack of a rental option, I had to take back the truck despite the unresolved issues.The owner provided a refund on the chrome moldings and $130 to get he front scratch on the bumper corrected at another shop.
Brian Alexander
a week ago
Swung by Georgetown Autobody on Shell Rd after a parking block ripped off my front bumper. George rebuilt the tabs on the broken bumper and reattached it, same day within a few hours. He's real easy going and offered some other advice to me, told me I'm missing a mud shield underneath and offered to install it for free if I got the part.
Adil Dhanani
4 months ago
After the hail storm, I started searching around for places that seemed reasonable, reliable, and credible to work on my Honda Pilot. I got a few quotes and decided to go with George and have been extremely satisfied by his professionalism, honesty, and authenticity. He kept me up-to-date regularly on the repairs of my car and was able to finish it within the timeframe he promised.My car is back now and looks substantially better than it did when I brought it in and I m very satisfied with the work. I would definitely bring my car back to George in the future and would recommend him to anyone who needs their car looked after and repaired.
Whitney I. V.
a month ago
5 stars to George for going above and beyond on customer service! He really cared about us as customers, was transparent about the entire process, delivered on time, and was just generally nice to chat with. I am pleased with the service!
Cathy Casey
4 days ago
Helped me on the spot to fix my side mirror! Wonderful service!
Joe Motta
3 months ago
Awesome experience was walked through the whole process from beginning to end and highly recommend to get your vehicle fixed here!
Sabina Mahamatova
a month ago
The owner lie to everyone they scammed everyone you don't have to do there because they got pay my insurance company but the owner didn't do anything and my car scratched everything
Sabina Abdulladjanova
a month ago
They are scamming you shouldn't go there they lied to me they got pay and they didn't do their job
Jose Gustavo Velasco Marquez
a month ago
I don t recommend this place.