North Dallas Imports

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joshua Prunty
3 weeks ago
I recently brought my Jaguar F-Pace to North Dallas Imports to get the oil and filters changed, as well as have the breaks checked out due to the break light coming on. Rich and Eddie did a great job getting everything fixed in a timely manner and have always been very affordable. They always take care of me! I have been coming here for my auto repair needs for the past 3 years and trust them with all of my vehicles. I always refer people to them anytime someone mentions they're looking for a good mechanic. I highly recommend coming to them for any of your auto service and repair needs!

  Zareef Huq
2 months ago
Incompetent mechanics, I brought it in for a clunking noise that can easily be recreated when just taking off in my car and they instead of figuring out that problem they diagnosed my brakes as being too worn when they re only really in need of rotors in the front. Instead of recommending rotors they recommended a full brake job on all axles.To make things worse, they dug through other parts of my car without me asking for it and tried to upsell me on parts, and they left my air filter box open!! See attached photo. I didn t know this until a week later because I noticed my intake noise was way louder than usual (it s a mom car, it s not supposed to make sports car noises) and then when I checked under the hood my air filter box was unlatched, hanging open. God knows what my engine sucked in during that time. I m really pissed off and I m mad that they jeopardized the health of my engine by doing things they weren t supposed to, with utter carelessness.The icing on the cake was that someone smoked inside my car as it smelled like cigarettes for several days until I paid a detailer to get the smell out. Wasted my time and a lot of my money.

  Marie Morikis
3 weeks ago
New to Dallas and wanted a reliable place to bring my car. Worked with Rich and he was great to work with. He was trust worthy and I know he helped me get the best price. I have been back and will continue to bring my car here!!

  Rashaad Boyd
a month ago
Highly recommend this place!! My parents have been getting their cars serviced here for years, and are STILL very satisfied with the quality of work at customer service. My experience has been the same. Special nod to James & Eddie. God bless!

  Candyce J
3 months ago
I drove all the way from Abilene to get work done on my Altima s front suspension. Their customer service was excellent! They got my car done quickly by having multiple guys work on it at once. The price was way less than what Nissan was charging.

  EK
a week ago
Brought in my moms van was accompanied by my mechanic as witness when I received the estimate for repair which was less that $700 with labor, 3-4 months later and many excuses my bill ended up being $1500 they exchanged and did stuff we never discussed and i never approved of, plus they Messed up my transmission I needed to rebuild it after this place. Never Again, be very careful here!!

  Sarah Dean
5 months ago
I had my Subaru Outback towed here after it refused to start. The service was very quick and Rich was great at communicating what was going on and what needed to be repaired.Fair pricing for repairs and tow. I will definitely be returning!

  Russell Johnson
3 weeks ago
These guys are the best. They always take care of me and my Range Rovers and Benzes. Great service and great prices

  Michael Bradley
7 months ago
This place was recommended to me a few months back and I will return every time I need work done on my car now. Whole crew was fantastic, friendly and honest. Shot you straight and didn t really try to sell anything extra. Eddie gave me his personal cell phone number. That s what it s like in there. Family feel to the place. Real good people. Their reputation is upheld by their quality of work and of team. I see no reason to go anywhere else moving forward.Services: Auto battery replacement, Auto A/C replacement, Vehicle safety inspection

  Vicky Moreno
5 months ago
North Dallas Imports!Recommended by a good friend of mine, and now I will do the same.Great place and reasonable, they fixed my issue without a problem. Better than the dealership ask for Eddy or Rich.

  Tammy Kath
8 months ago
I have been coming here for at least 5-6 years to get my car serviced, and any repairs that were needs on several of my vehicles. They have always treated me well. They have never steered me wrong, and are honest, and upfront about the work you need done. There is never any up selling, of any kind. The people that own it, and work there are so friendly. I would highly recommend them for any of your automotive needs!

  Adrian Aragon
2 years ago
Eddie and his staff are professional and very friendly. We are repeat customers and happy to call Eddie our mechanic for our Land Rover LR4. Thank you, Eddie and until next time!Services: Electrical repair, Air & cabin filter replacement, Tires, Painting, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Wheel alignment, Brakes, Battery, Oil changeServices: Electrical repair, Air & cabin filter replacement, Tires, Painting, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Wheel alignment, Brakes, Battery, Oil change

  Steve Smith
a month ago
Eddie and his team are the best. Very knowledgeable and honest. Definitely my go to Auto repair in DFW

  Nathan Jenkins
7 months ago
What can I say other than Eddie, Rich and the entire staff are a blessing! A coworker recommended me to bring my Honda Accord Coupe in due to the vehicle having issues when I accelerated and made left turns. Eddie immediately identified the problem, which was a cracked transmission, and had a fixed which a couple of days. I can't express the gratitude I have for Eddie. This man has a special gift and is using it to help others. I know many of us can attest to our experience at his shop. He's a blessing to the community. He's operates with honesty, integrity and unmatched fairness when it comes to the repairs and the cost to fixing your car. I personally endorse this shop as the BEST in DFW. You won't find anyone as educated as Eddie. Especially when it comes to a Honda. I see why he's dubbed the Honda Doctor lol thank you for blessing me!! And Rich, I will let you know if Rudy's Chicken is the move! God bless! Customer and supporter for life!!

  Daniel Maruri
8 months ago
I have taken my Outback to North Dallas Imports several times (brakes, axle, and bearings) and every time I am satisfied with their work. The repairs are quick and reliable and prices are reasonable. Special shout-out to the Rich who does a great job of communicating and keeping me in the loop about my vehicle. I look forward to working with North Dallas Imports and Rich in the future!

  Alec Lamberty
5 months ago
These guys know their stuff! Rich answered all my of questions while we had a great conversation. I will definitely be returning for all my Range Rover maintenance.

  Deidra Mayberry
a month ago
My experience at North Dallas Imports can be summed up in three words: professional, passionate, and transparent. As a single person, car repairs have always been a source of anxiety for me. However, the team at North Dallas Imports alleviated my fears by being incredibly knowledgeable and willing to share information about the repairs needed for my car. They took the time to explain the issues and potential long-term effects if I delayed the repairs, showing a level of patience that was truly remarkable.What stood out to me the most was their commitment to helping me find the best solution for my situation financially. They kept me informed throughout the entire process, providing updates and notifying me of any changes along the way. Their dedication to excellent customer service was evident in every interaction, making me feel confident in their work and ultimately leaving me impressed with the level of care and professionalism I experienced at North Dallas Imports.

  Richard Edwards
11 months ago
Last year, Eddie and his team replaced my struts on my Prelude that the Honda dealer could no longer get parts for. Looking at my car, they also spotted the need to replace the original radiator, and the need to do my timing belt replacement. It was an expensive service, but well worth it. I was able to take the car on the 41st Chrome Glidden Tour in the Hill Country. Today's service wa a simple oil change. Thank you North Dallas Imports.Services: Steering & suspension replacement, Oil change

  Jared Johnson
6 months ago
Rich and Eddie did a phenomenal job taking the time to get to the root cause of what was wrong with my vehicle and finding the most cost effective way to fix it. They also kept me up to date during the process.

  Lisa Anglin
2 years ago
They were incredibly nice. Catherine was fantastic in facilitating the process for replacing the two batteries on our Mercedes.I called and they had us in the next morning. They installed the batteries that day in less than 6 hours.Very professional and knowledgeable about the car when explaining to my husband.I highly recommend for foreign mad vehicles.