Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mikey mak
a month ago
They worked on my old Porsche and did a great job. They did a good job explaining problems and provided a good price. I will only go here for my car problems from now on.
Cheryl Neace
3 months ago
Gary and his crew always provide fast service at a reasonable price. 20 years later, I still refer everyone to him.
Lee Trevino
7 months ago
Gary is the best hands down. Always fair on prices ,honest doesn't lie to try and get extra money from you. And he will find out what the problem is doesn't charge for diagnostic. Won't work on your car until you give him the ok after he tells you what's wrong with it and how much it is going to cost.
Iman Bayaldi
8 months ago
I am their customer for about 4 years already. They always do great job!
Burnyte Scott
9 months ago
My husband and I took our BMW here. The only reason why I gave them a star is because I m not use of giving low reviews. I never have but this place owned it. First, they did not do ANYTHING my husband asked them to do. Secondly, when we picked the car up it was still in the same place where it was dropped off at three days ago. Thirdly, they said the car was ready. We picked up the car, went to the grocery store, came back out and the car did not start. Same issues that we took the car to them for. We were stranded again because they did not even look at the issues of the car. Do Not Take Your Car To This Place!
Elisa Sanchez
5 months ago
Fred is awesome, very knowledgeable, friendly, always gets the job done with other shops can't!
Breanna Morici
a year ago
My car's right side had a deep scratch on it. I dropped it off late Thursday afternoon and it was done early Saturday morning; it looks brand new, and they did a great job in such a short amount of time. John and Josh were fantastic, providing excellent customer service and keeping us informed throughout the process. Also, very good pricing for the service they do; I will definitely come back if I ever need anything!Service: Painting
Karlandrea Bennett
a year ago
Absolutely horrible customer service!! I've been going to the shop for over 10 year, but on this very instance Jerry spoke to me in a manner that I refuse to ever my.money to this business again. I have had several cars repaired here, but after today New World Auto has lost a valuable customer. If you need your car repaired find a shop that doesn't disrespect their customers because they are female.Best of luck New World Auto! I pray that you treat your customers better, especially women!!!
Timothy Blackmon
11 months ago
They provide excellent service but the picture that's on here fis NOT for the place I'm reviewing lol. The place is located in Richardson, Tx not Garland. .... Plano road does not go through Garland. Fyi
Cecil Futch
a year ago
Finally found a shop that I trust! They have replaced a brake line, fixed a loose headlight, fixed the AC, and replaced a window for me on 4 different cars! Everytime it was done same day and at a fair price! Great work!
�mer Demir
2 months ago
Ripping off people, He is charging extra money by saying too much hours
Shaniqua Ellis
a year ago
I refuse to take Cordae(my car)to anyone else. They do such great work, my hubby now takes his car there too. He had some issues with his A/C's clutch not kicking on, took in on a Saturday and a few hrs later, received the call that it was ready. Looooooove the service and the quality of work that they do.
Natalie Berry
a year ago
The people are the best. There have been fixing my car for years and there don't over charge you.Gary is the best. Will never go any place but there.
Brook H
a year ago
I am shocked, they left my transmission fluid cap open and it all poured out causing more damage. This place used to be so good, and they wouldn t even take care of the problem. If you don t have money to take these guys to court for an eff up, then i would not go here.
Rob Yan
7 years ago
I give them five stars for fast awesome service at a reasonable price. Gary was the one who look at my car and I recommend him to anyone that needs there car done. He gets it done and gets it done right and fast. Great job Gary and thanks for fixing my car.
CL
a year ago
Great place for auto repairs. Gary is fair in pricing. Does not take advantage of women (or men) by telling them something is wrong with the car when there is nothing wrong.
Melissa Chapman - A�t Bela�d
5 years ago
I visited this auto shop regularly for over a year because I worked at the college nearby. I was driving an '02 Mercedes and Tim always quoted me before the work because the work can get pricey on those cars and I was on a budget. The work was usually around $200. Anyway, after a year of a good relationship, I went for work once and wasn't quoted before they charged me about $800. I told them the could keep the car until I could pay and the other guy who works at the front (maybe Ethiopian?) asked for a post dated check, which he cashed way early, and he refused to provide me with my transaction history, even though I know I was in their system. As a woman, its hard enough going to a mechanic without much knowledge of what prices should be. This place made it way harder than it has to be and cheated me after I had been a good customer who returned often, never haggled, and paid immediately. It would have been nice to have some pricing transparency and a more welcoming waiting room. Women - stay away from here. There are always pushy men waiting for their cars and you can't wait even a few minutes without being bothered.
charles osadebe
a year ago
To the general public. It would be in your best interest to stay far away from this establishment. They are worse than the devil. Your car won t be fixed and all they want is your money.They re ready for trouble rather than be ready to fix your car . Unprofessional
Azat Kalgan
2 months ago
He is charging extra money by saying too much hours
Adetutu Edehia
7 years ago
Gary is the owner and he is very professional. I had a great experience. Gary and his crew do their personal best to please the customers. I would recommend his services to my friends and family.
a b
6 years ago
I love these guys. I went in to have my vehicle thermostat replaced and it was very reasonably priced, they gave me a ride back to my house at no cost, and they were super nice. I went back to them for my registration inspection as well, and will take my car here for anything else I need.
A T
5 years ago
I had been here for two major repair. Got very reasonable quotes , got fixed.This seems to be a family run business , which is built upon customer trust. After all , trust matters in any service industry.
Mushegh Nazaryan
a month ago
Perfect service , affordable prices, and staff are very friendly
Srvt S
8 months ago
Great mastery and expertise to address what's needed to be fixed. Highly recommend
G Sherman
5 years ago
I've been going here for years! Excellent service and honest management! They will fix the problem without adding on other "possible" issues! The owner, Gary, is fantastic!
Faye Woodard
5 years ago
Gary, the owner has been taking care of my cars since 1994. Great service, honest estimates, and has never tried to upsell on repairs. Highly recommend this shop!
#Barry Hunna Vision
3 years ago
Mr Tim was very helpful and very fair. I believe in this place. The staff is friendly and more importantly, KNOWLEDGEABLE.This is where I take my vehicle for mechanic work.
Derei Debas
4 years ago
Very honest and friendly people. Never overcharged me nor asked for unnecessary add-ons. Reasonable prices for excellent job.
Marie-T�rese Cumberbatch
2 years ago
I've been coming here since 2013 I think. They do a good job, and are reasonable with their prices.
Randy Moyer
a year ago
Great job! They ALWAYS take care of me!!!