AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Taylor Standridge
a month ago
David went above and beyond for me in replacing my battery. He not only helped me in making sure I was set with corrosion protection but went out of his way to deeply clean my terminals so my new battery would last as long as possible. You ve got a great employee here, Autozone!

  Claron Twitchell
2 weeks ago
The plastic splashguard that is supposed to be attached to the front bumper of my 2009 Toyota Venza was getting close to unattaching. I drove into AutoZone on 2433 Belt Line Road, Garland, Texas. A very nice employee named Tuan T, came out to my car and spent about 5 or 10 minutes reattaching it for me. He refused to take a tip, but asked me to write a review for him. Tuan is my new hero. Five out of five stars.

  Justin Smith
4 months ago
Sold the proper part and repair was able to be done without much need to troubleshoot other aspects of vehicle.

  Meron Andom
a month ago
Just last week, I stopped in at Beltline for a new Battery. Derege and Mr. Stephen were just ABOVE AND BEYOND. My car stopping everywhere and such a stressful week was all made up by how AWESOME these two men were. Derege did the 1st half and Mr. Stephen did the other half of the job as it was getting busy. I was so intrigued by the whole process and Mr. Stephen was even teaching me as he was going along making it a fun and a learning experience. They were very attentive, professional, extremely knowledgeable, and EXCEPTIONAL. I have been in AutoZones in other states, but never like these guys. It seems, even the other guys that work there like Josh and others all were very friendly, helpful, patient and work very well as a team with all the customers I noticed. Thank you Derege and Mr. Stephen!! Anything I need, I will be at your store! You are the BEST!!!!

  Everardo Santos
a week ago
Tuan help me and made my experience at auto zone simple and fast he also help me put my new head light in will definitely come here again !

  Denise Brown
5 months ago
WOW!!! Superb Service ...I stopped at the Beltline/Shiloh location to get oil. I received a message saying I needed to add one quart. Not sure the type of oil or how to fill, the employees assisted me from purchase to fill. This location went Above and Beyond the service that I expected. They have a Client for Life and I recommend this location for impeccable service

  Whataburger 209
a month ago
When I went to this autozone Stephen was an amazing worker he helped me out change a sensor in my car and also helped me get the right parts that I needed, thank you Stephen for being amazing, keep doing an amazing job!

  Rami Kassem
6 months ago
The store manager was very attentive and helped me out with a radiator issue. He wouldn't even let me get my hands dirty. I felt like I was getting white glove service without even asking for it. This is exceptional customer service!

  Nicolas Hobbs
a week ago
Asian dude by the name of tuan I think awesome service always will talk to him to get my car fixed and done God bless him

  Bobsterfer Higgins
a year ago
Exceptional customer service from Tuan.I came in needing to change my car battery and hood latch lock, fully expecting the latch needing to be replaced Let me tell you something, it s a sight to see a master at his craft. The way Tuan expertly assessed the condition of my lock and fixed it in seconds, allowed us to skip the unnecessary step of replacing it at all! (That would have taken at least an hour )He also changed my battery, while tending to a FULL and PACKED Saturday afternoon visit. There was so many people in that shop, but the whole process was so smooth, I was in and out of there to finish up my errands. You can tell he definitely has years of experience working with cars and people.Thanks Tuan!

  Keshia Dydell
11 months ago
It s auto zone! What more can i say! Usually only come here upon actually needing them! Really helpful and knowledgeable majority of the time!

  Jennifer White
8 months ago
This location has the best staff ever. I was beyond stressed after going to 2 other locations who I chose not to name. I needed a battery and they got back on the road so quickly. They smile and treated me like I truly mattered. I thank them and will continue to use their location. Beltline is right on TIME . It s feels great to be rolling again. Thanks again

  Eric Johnson
2 months ago
They DO NOT PRICE MATCH local stores! Would rather me walk out without a purchase rather than price match a local store down the street that has it on the shelf! Seafoam High Mileage - difference of $4.00

  Eduardo Rodriguez
4 months ago
Very bad costumer service l! i just walked out of there i was sitting in the front desk for about 10 minutes no one in line, and the employe would not even look my way. They were to busy talking on the phone.

  Angela Moore
a year ago
Autozone is supposed to open at 730AM. It s 7:35AM. Apparently this lady s name is Fatima. Stares at me and refuses to open the door because she s still counting cash in the register. Finally the sweetest guy by the name of Kelly let s me in and gets me the help I need. We seriously need more people like Kelly.

  Nicholas Shaikewitz
7 months ago
Helpful guy named Tuan has A+ customer service. Quick service and very professional on my battery change. Made it quick and easy!

  Yibeltal Yismaw
9 months ago
Awful employees! Not helping dudes down there! Crooked! I bought head lights bulb at different Autozone & went there seeking help when it fails to work. They recommended different parts to buy rather than showing the reality. The reality was so simple & no need to buy another part.

  William Laws III
5 months ago
Great customer service! They put my battery in even though it was very cold out.

  Tanyala Sistrunk
3 months ago
They gave me great answers to my parts problem and tried to check diagnostics for me right away. That was freat.

  Pete Win
4 days ago
Smaller than most of them but still got most of what I needed

  Keith Kelly
10 months ago
Autozone is a fantastic auto parts store that offers an extensive selection of replacement parts and accessories for all makes and models. From batteries to brakes, starters, alternators, and everything in between, they have it all. The staff members are knowledgeable and friendly and always willing to help customers find what they need.Their customer service is top-notch and their prices are competitive. The online ordering system is straightforward and convenient, and the shipping is quick and reliable. They offer a wide range of products for the DIY home mechanic to the professional mechanic.Overall, I highly recommend Autozone for all of your auto parts and accessory needs. They have a vast selection of items at competitive prices, and their customer service is excellent. If you're looking for a trustworthy and reliable auto parts store, look no further than Autozone.

  Kathy Piland
7 months ago
The staff is super friendly and knowledgeable! They changed out both of my daughter's headlight bulbs in the parking lot for us. Thanks, AutoZone!

  Henry Macharia
3 years ago
I had good time with Sharon Sanchez, she offered to fix my wind shield wipers while raining, what a good service

  Jay Smith
4 months ago
Great customer service. Got me up and running.

  Rob Boyle
a year ago
What a wonderful experience I had at this Autozone. I came in the other day when it was absolutely pouring down rain. I needed new wipers and a new battery. I wondered if they would change the battery in the rain, but did not expect them too. The manager (whose name I regrettably have forgotten!) was the nicest, most helpful individual. Not only did he put on his rain slicker and change my batter, he also installed my front wipers. We had a nice chat outside while waiting for the rain to let up a bit so he could change the battery. The kind woman I first interacted with (again, I wish I would have made note of her name), was so very helpful and kind, too. 5 stars at this location, I will be going back!! Thank you, Autozone!

  Barry Calhoun
9 months ago
Adela did an excellent job helping to diagnose whether my battery or alternator was failing. It was the battery. My Duralast Gold Battery was only 1.6yrs old, but would only charge to 69%. The new battery was at 80% when installed, but charged to 100% after I drove the car for 25 minutes and Adela retested the battery.Thank you Adela and Autozone!

  Dirty B
5 years ago
Great supply of parts and accessories. The employees are fast,friendly, and helpful. Thank you. A+

  Ken Majeno
2 years ago
We have received nothing but terrible service, specially from this lady that works there. She is very rude all around. Not helpful or friendly.We returned some product and found out that the refund was never processed.Every time we purchase a battery there, the battery never lasts. We have to keep exchanging it for another one.We won t be shopping at this location ever again.

  kand2y504
a year ago
Customer service was horrible during a refund process. The manager and employee automatically treated me like I did something wrong. Will never be back here again and the refund still has not processed. Maybe I need to call the corporate office since I still have my receipt of return but no actual refund.

  Kelly Little
3 years ago
Came in today to replace my windshield wipers, not even knowing what type I needed or even how to remove the old ones and put the new ones on. Sharon S. was extremely helpful in helping me figure out which ones I needed and then showing me how to replace them on my car. Great customer service skills, and a great personality to boot. Truly enjoyed my interaction with her.