Joe Hudson's Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Deanie McMurrin
a week ago
My daughter's car at the moment is getting fixed, so I don't know how good they are. But I appreciate them texting me and letting me know what's the next step is or if there any delays.

  Stephanie Everling
5 days ago
Very friendly. The work was completed on time and my car looks like new.

  Tonya Praker
a month ago
Horrible customer service and absolutely no updates unless I emailed. Was told my vehicle was going into paint for 7 weeks! Finding horrible mistakes made to the repairs as well!

  Paul Hess
2 months ago
Very professional, great communications and I was completely satisfied with the repair.

  amy codney
3 months ago
They do a great job and have great customer service! Russ does an awesome bodywork!

  Quisha Henderson
3 weeks ago
The staff is very welcoming and attentive. The service was fast and satisfactory.

  John Clarke
4 months ago
Very pleased. Very professional and personable team. Would for sure use them again

  mary peek
8 months ago
Thank you, thank you!! The folks here are amazing! I so appreciate their honest, fast, professional, and incredibly well done work. They explained everything to us and were the most helpful ever!Service: Body & TrimService: Body & Trim

  Sam Zahirniak
3 months ago
Great work, friendly and knowledgeable people.

  Annual Spice
10 months ago
I should ve read the reviews before going to this place because the communication is poor at best. I continuously have to call them for updates not even caring that I m spending a ton of money in a rental car.Service: PaintingService: Painting

  James Hawkins
a year ago
The place had my truck for two month and then sent it to classic gmc to do the work

  Joshua Virtue
10 months ago
The guy I worked with was very unhelpful and rude.

  Verna
a year ago
Terri was very friendly, professional and knowledgeable.

  JoAnn Hunter
3 months ago
Great job!!!

  Nathan Armstrong
5 months ago
ok

  Quentin Otems
a year ago
Awesome

  bryan euwer
a day ago
I am not a fan of Joe Hudson in Galveston. I took my truck in to have the tailgate painted. I told the lady at the desk I had an allowance of $411.60 from Allstate to get it painted and wanted to know if they could do it for that. I got a call from Jody Herrington the estimator and he wanted to confirm all I needed was the tailgate painted. I said yes and I wanted to know the cost. He said he would get back to me. He didn t. I sent an email a couple of hours later requesting that he verify the cost would be $411.60. His reply was, tailgate is in paint . I replied, You did not answer my question about the paint so, I assume that the $411.60 that Allstate allowed is all I will need to pay. . The next morning he responded the cost is $576.10. Had I known this, I would have taken it to another body shop who had given me a lower price. VERY UNPROFESSIONAL! I told Jody he screwed me over by not informing me of the cost before he started work as I had requested. When I questioned Jody about it and the ridiculous time to disassemble the tail gate he had on the invoice, he got pissy with me. I had to take the tailgate apart to install the backup camera, key cylinder adjust the latch rods and remove the step to work on it. That took maybe 30 min. NOT 2.9 HOURS THAT THEY CHARGED JUST TO REMOVE PLASTICS FOR PAINTING. VERY UNPROFESSIONAL. I WOULD NEVER USE THEM AGAIN.