Otto's Auto Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scott Buckman
2 years ago
Very honest and upfront staff very helpful knowledgeable staff too. Am in the works buying a nice truck from Brian he is making things right with the truckI like the truck I feel he doing me right and feel he would do you right as well. Thanks Brian keep up the good work.. hope to have my truck next week. Great place to purchase your next used car or truck. Update 6/29/2021 we took a trip to the grand canyon in Arizona Drove there and back And did not have any problems The truck drove great 2300 miles round trip didn't use any oil. I am very satisfied with my truck. Thanks Brain .

  Rhonda LaGale Upton Hickey
3 years ago
I first met Mr. Kenny Otto while shopping for my sisters 2 cars.. after Kenny passed away Brian, his son took over and I have to say they were/are BOTH great guys. Kenny would be very proud of his son. Brian has been great to us after purchasing a pickup from him. Very good customer service and a stand by his word kind of man. I highly recommend Ottos!

  Ashley C.
4 years ago
My husband bought a vehicle from Otto and traded it in for another at the lot when the first one started acting up. When this vehicle started acting up, he dropped it off for their mechanic to fix it. Three days later, the problem wasn't solved and he was charged for the labor and parts regardless, with the mechanic saying "I can't find the problem." He has been charged late fees for making payments on time, because his payments were being put towards the cost of labor instead of the vehicle itself, which he wasn't told about until the late fees started racking up.When he surrendered the vehicle, he got a text from Otto saying "I knew that would happen ALWAYS DOES. DON'T EVER come around here I knew you was trouble from day one."Save yourself time and trouble and steer clear of this place. He clearly doesn't care about his customers, and only cares about the money he's pocketing.

  David Patterson
7 years ago
Otto will come across as honest but I assure you he is not. He will sneak a paperwork fee on you after all is said and done and down payments are made making you start out behind on your payments. He will add late fees that are false on your account so hold on to your money order receipts and demand a payment receipt at the time of payment because he will try. He will sucker you into a "free" warranty with down payment and then change it from the free warranty to a paid warranty which he gets a commission off of when you leave and then add late charges to the cost of the warranty. I should add that only his shop takes the warranty and he only half fixes the vehicles. His cars are all over 130-200 thousand miles regardless of way it looks outside they are old and abused. The truck I got from him and ultimately gave back after having never been late on a single payment and not being updated down. I gave it back because he is a crooked old man. The truck I gave back he had sold a few times and repossessed it and supposedly took it on trade in another time. It's a piece of junk that the electrical system blows the lights on every other week. The brakes are horrible and check engine light comes on all the time. He leaves the cars battery's unhooked so that when you test drive it no check engine light comes on. Do business with this crook at your own peril.

  Erin Kensler
a year ago
Even though you buy a car as is, he will still help you out. He also works on the cars if you need him to. He even came an hour away to tow my car to his shop to change the alternator, even though I had the car for 1.5 years. He's friendly. I hardly got anything for my trade in though.

  Deandra hestand
8 years ago
If I could rate this place with no stars I would. He is by far the rudest man I have dealt with. I went in with a family member to get a car and she got one as well. Mine had to go to the shop a few weeks after having it and it was getting time for the payment to be due but instead of giving me the car back to pick up my check to pay him he said I couldn't. And the family member that got a car from him had it several months with no payments and he kept working With her but wouldn't even give me a chance. He is very racist when it comes to looks. If you don't look a certain way he won't work with you. I would not recommend him to dirt in the ground.

  Roman Hermosillio
2 years ago
Walked up to ask about car parts. Then old man cussed me out for parking on grass even though he had 15 vehicles parked on the grass. I apologized he said it wasn't enough and continued to yell and cus as I left. Just a real POSwith adventure shutter attitude and should definitely not be part of any business.

  Micala Jelleff
7 years ago
He is an horrible man!! I just moved to Texas. Had my eye on his dodge , first he wanted 6,000 for it, and it wouldn't start. Than when I told him I wanted to test drive it, he said "no you can't trust me I won't trust you have a nice day" than walked off. I was so mad. He is a respectful man. I would never go to him again! EvER!!!

  Jessica Snow
7 years ago
The original price of my Nissan Quest was $9000 if I paid up front in cash. but $12,500 if I financed through him. I paid $3000 for the down payment to finance, and have paid $360 per month for the past 3 years. I now owe $12,000 (500 less than the principle amount before the down payment) I intend on getting a lawyer to settle this. Please save yourself the trouble and go somewhere else. He's not worth it.

  Shelly Ritchson
7 years ago
We've had our dodge 4x4 for a year now. Not one problem with the truck or Mr. Otto. He may come across a little gruff, but he's actually very nice and will work with you, as long as you communicate with him.

  Howard Kirk
8 years ago
Kenny Otto is an honest and good man to buy a used car/truck fromI've been looking for a truck for my 16yo son for 2 monthsKenny has a good affordable collection of autos/trucks to shop fromKirk

  Jeff Kring
4 months ago
Love the place and the ownerBrian good man very helpful

  david fleitman
a week ago
Work with me. With all going on.

  Mark Palin
5 years ago
Do not buy a car here he is a rip off he told me 30 sec off the lot you bought it even tho car didn't make it 4 days he stole 1,500 from us.

  Tom Vaughn
5 years ago
Got a good deal on the trade in on a nice Diesel powered towing truck for our camper.

  Janet Vaughn
5 years ago
Great service and we got a good trade on our new towing vehicle.

  DUSTYx123456789
3 years ago
Man has no respect for potential customers, no salesmanship, and no knowledge of what he is attempting to sell, avoid this lemon dealership

  Callan Solis
7 years ago
This old man is a crook!!! Throws in hidden fees and lies!!! He also will threaten you... do not buy from this man

  Katy Clanton
3 years ago
great man and wonderful customer service

  CAROLE Tanner
6 years ago
Nice guy

  Jeremy Pate
6 years ago
Liar