Frisco Chrysler Dodge Jeep Ram Auto Parts
2.5 (4)
9640 State Hwy 121 Suite C, Frisco, TX 75035
(888) 602-4174
friscochryslerjeepdodgeram.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ryan McKnight
2 weeks ago
Just wanted to have my 13 month old Mopar battery checked because it seems to be dead. Parts said take it to Service, Service said take it to parts. Then they wanted me to leave it there. What a joke! Do yourself a favor and stop at O Reilly s or AutoZone for a free test done in minutes. Do yourself a bigger favor and NEVER buy a $288 Mopar battery from frisco CDJR! Go buy a Interstate Battery for half the cost with the same 36 warranty. It s beyond me why anyone would deal with such an anti-customer climate as Frisco CDJR service department.
Dara Haberkamp
6 months ago
I took our Grand Wagoneer in for recalls service appt. As part of a certified Wagoneer dealer and 10 promises of ownership, I was not very impressed with their customer service. The lounge area was part of the showroom, the seatings were dated and torn, the display case was full of dust, and snacks were limited. There is no loaner car program, just a shuttle service. My vehicle was supposed to be vacuum and wash every service appt, but was quick washed only. This service experience was so disappointing and does not measure up to BMW, Mercedes, and Porsche dealers.
Renee Taylor
a year ago
Really disappointed in the sales manager. He told us it would be impossible to find a Hydro Blue Jeep Cherokee Trailhawk because of its popularity and vehicle shortages. I received at least 10 texts, emails and/or phone calls pushing a white one. Total lie. Just bought a hydro blue Jeep Cherokee Trailhawk from a dealer in Prosper!! The salesperson, Carolina, was helpful and friendly. Only reason I gave them two stars.