Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gerranda Smith
2 months ago
Caliber did a fantastic job on my vehicle. Damian, the Service Advisor, was extremely communicative and kept me informed about the status of my repair. We hit an animal while traveling and damaged the front of our SUV. There is no evidence of the damage. It was a pleasure to work with them and I would recommend them to anyone. Great job!!
Karin Matthews
a week ago
We had two vehicles in at the same time, and had excellent communication getting status updates all along. One was ready sooner than originally estimated, and extra touches on the other made the whole experience positive. I'll definitely take my vehicles here again when needed.Thanks guys! Hope you enjoyed the Cookie Society cookies!
Megan Sherrill
a week ago
John at Caliber Collision Frisco did an amazing job! He was super communicative throughout the whole process and got everything done earlier than expected. My car is completely fixed and I am so grateful for such awesome customer service.
Todd Retchless
2 weeks ago
My daughter's 2018 Honda Civic was hit and had some significant from end damage. Caliber took great care of us as customers. Ray our service provider was excellent. The work was of the highest quality, the car was ready early and detailed like the day we bought it. 10 out of 10! Thanks Caliber Collision!!
April Bramblett
a week ago
We ve had to bring our car here a few times (unfortunately) after minor collisions, but the CC team at least makes the best out of a bad situation. They regularly text and call to update you on your car s progress then thoroughly go over all the work done when it s finished. Very friendly staff, excellent service.
Brijet Finister
6 months ago
Having a broken car is already a headache, so dealing with bad customer service would have made it worse. I am so glad I chose this location to fix my car. Damien was my adjuster and he made sure I was taken care of from start to finish even when bumps came up. He went above and beyond to service me and I am very grateful! The GM even stepped in and made some concessions to help. I appreciate the lengths they went to in order to make sure my car was fixed and I got everything I needed. Very happy.Services: Painting, Body & Trim
Nithin Saseendran
3 weeks ago
Amazing. Glad I ended up with them. Very professional in their work. I used to get daily text updates on work progress. Job was done exactly on time without delay. Damian was great!!! Kudos to the whole team. Keep up the good work in helping people team.
Sunil Erramsetty
a month ago
I would like appreciate the repair/service specialist Raymond S . He is working on fixing my brand new car that meet with an accident. He is really a good person and skilled mechanic with lots of patience. He picks up your phone anytime and explains the current status on the repair. I recommend this place and Raymond S.
Kandee
a week ago
Great customer service! My car was completed before time estimated. Ray was excellent in his work and communication with me. I highly recommend!!
Ben T
3 months ago
Junior was an awesome service advisor. Not only was he able to help me get back done in time, but actually ahead of schedule. He also had to overcome issues with Audi for part availability and a solution to make sure we got the repairs complete. Thank you, highly recommend his service!
Jennifer Dominguez
3 months ago
We recently took our vehicle in for Hail Damage. Junior and team did a great job. Our SUV looks great, the damage was more than we had originally thought, but they kept us informed and delivered our vehicle back (they did have to extend a week when the severity of the damage was assessed) but that was ok, and we are very happy with the service and quality! Thank you Junior and team!!
kristin pavle
4 months ago
Raymond was amazing! He informed me every step of the way and made an upsetting accident a positive experience in the end! And the repairs were perfect!
amanda sanchez
a month ago
Outstanding service. We appreciated the thorough commucation and concern to make sure everything was top tier before leaving the lot. Thank you Garrett and Ray as well as Debbie for the easiest collision repair. Y all are awesome!
Kevin Tressler
11 months ago
Ray was my service advisor. He was great on top of my vehicle, kept me up to date, sent me pictures when requested. Even when I felt I called to much he was always professional and courteous. They even got my vehicle out before promise date. Couldn t ask for a better service. I d recommended Caliber Collision on Newman. Thanks CCServices: Painting, Body & TrimServices: Painting, Body & Trim
Nicholas Paul
2 months ago
I received daily updates for the status of my vehicle and projections whenever the completion date changed. My car was ready almost a week earlier than expected. John was a pleasure to work with and the process on my end was very easy
cathey wise
4 months ago
These guys did an awesome job on my vehicle. Everything was done in a timely manner and Damian did such a super job keeping me inform on its progress. He also made sure my repairs were to my satisfaction. He even made sure my vehicle was clean when I picked it up. Super job Caliber Collision!!!
Cynthia Hernandez
2 weeks ago
It is a great place to repair your vehicle. Friendly, efficient and kept me up to date every step of the process. They make the process easy to navigate and explain it that allows peace of mind.
Susana Jimenez
2 months ago
On January 11, 2024 I walked in requesting an estimate, John was able to provide me with great customer service despite the enormous amount of work load they had, John was able to take pictures my details and within minutes I had an estimate. Thank you John for providing me with awesome customer service!
Lelys Espanol
2 months ago
Caliber Collision are so good fixing my car. I highly recommend them. They have nice and reliable personnel. I am so happy with my car fixed very well.
Tayyaba Nizam
6 months ago
I brought my car here for repairs after I got rear ended, they returned my car in a better condition than it was before the accident and that s saying something!! I am so so happy I chose Caliber Collision for my repairs. Ray really took care of me and my car, he is so wonderful! He kept me updated on my car s progress by calls and texts. Ray went the extra mile and got my car very nicely detailed and cleaned up from the next door shop. Other than the accident repairs he also got it buffed and painted over any other minor scratches he saw all over the car, my car literally looked like it was brand new when I went to pick it up!! I am just so so happy! Everyone there is extremely nice and they really take care of you! I would recommend this place to everyone, you will not be disappointed.Services: Tires, Painting, Body & Trim
Christina Lytle
a month ago
The staff was so easy to work with and my car was ready 4 days earlier than expected. I loved getting updates via text and my car looks brand new.
Raja Arun
5 months ago
I have been using the Caliber Collision West Frisco location since 2017. They have done an awesome collision repair job on 3 of my vehicles on 4 occasions. Great attention to detail, and I've never been able to find where they repaired it back to original fit and finish. The experience has been very smooth, and they kept me apprised of any unexpected delays. Caliber Collision West Frisco was backed up during Covid lockdown time, but they took care of my rental until the vehicle was ready due to unavoidable delays prevalent at the time. Recommend this location of Caliber Collision for collision repair. Special thanks to Debbie at the front desk, Ricky Jessie, my usual service advisor, and the manager Garrett for the excellent experience through the years.
Robert DeLuca
3 months ago
The repair was completed on time and the paint is matched perfectly. John Moody did an excellent job of keeping us up to date as the repairs progressed. A+++
Scott Mitchell
3 months ago
Caliber Collision made my car repair quick and easy. I was informed of the repair status at every step. My auto was repaired ahead of schedule. I recommend caliber Collision for auto body repair.
S B
4 months ago
From the beginning to getting my car back this experience has been such a great thing! You never get service like this anymore and I will always drive a little farther to get this great service! Customer for life!!
Joshua Fromme
4 months ago
Ray was beyond professional and respectful as well as a man of his word. He kept me informed and delivered without any issues. I will come to him going forward.
Sebastian Peluffo
2 months ago
Very good work. Car looks and feels like new. They kept me posted timely during the whole process and repair done before planned.
Freddie Vernon
4 months ago
Provided excellent customer service and kept me abreast of car repair status every step of the way. Way to Go Caliber. Special shout out to DAMIEN for providing OUTSTANDING SERVICE!
Mira Liska
3 months ago
Great experience! They were able to move up the timeline on getting my car finished so I could take it back to school! So thankful and great work!
Lori Cook
2 weeks ago
Caliber on 423 has excellent customer service and returned our vehicle before expected after PDR for hail damage.