O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Just Me
3 months ago
Part came in within 2 hrs from ordering. Courtesy call upon arrival. Friendly knowledgeable staff. Perfect fit and operation. Happy camper. Thanks Orieleys. Good job as usual

  kevin cooper
6 years ago
I've used this store for a number of years and found them to always be professional, polite and carry a good quality product at a reasonable price. Joe has been particularly helpful as I tackled a repair I was unfamiliar with. Great store with great people!

  Varsha Vilankar
a year ago
Customer service is the best at every location.

  Monster76
2 years ago
I called about a warranty on a battery for my car and the battery is super expensive around $250 and the gentleman on the phone was very polite and he assisted to look up the battery number before I brought it in and informed me that I didn't have a warranty on it and they would just have to test the battery. I brought the battery in everybody there was very nice they tested it the battery was bad and they replaced it gave me a new one so all in all I would say it was a very good trip and I have visited the store several times in the past and it's always good service.

  Jo Scott
a year ago
Walked into O Riley today! CLAY Didn't hesitate to give a Warm Welcome. Walk me through the process of which oil I need for my 2015 passage! When it came down to pay, If remained patient with me and was able to help me complete my transaction through! THANK YOU clay.

  Daniel Ward
2 years ago
Just to state, I couldn't care less about $10. At all. Brought in some motorcycle batteries today and was told that there is no $10 core charge credit with recycling them. No problem, as I wasn't expecting it anyway. Got home and found the receipt for the new motorcycle battery that I had bought from them at the end of August, With a $10 core charge added on. So either the employee that wrung me up then, was wrong to charge me, or the employee today lied and should have refunded me the $10 core charge that I paid. Either way, I personally don't care, but I figured others may want to know that they'll charge you core charges, take your money, and never refund the core charge. Over the years, Advanced Auto Parts is passing them as my favorite Auto store. Drive the extra distance.

  Darrin Erb
6 months ago
Great selection and very kind staff.

  Kevin DeArment
5 years ago
Been dealing with O'Reilly's since I was a kid handing wrenches to my dad. They seem more knowledgeable than some of the discount auto stores. I feel like they have better quality parts as well. You may get a lifetime warranty with the other guys, but you'll be using that warranty for a lifetime.

  Kevin Alaniz
3 years ago
Never again no one in the store everyone out back smoking!! Who knows!! The one gentleman helping decides to answer the phone and spend 10 minutes helping a gentleman order a part. I picked up the battery for my mothers vehicle and walked out. I'll take my money and time were I'm not just a person. We help pay your salaries, hourly wages treat us as consumers!! Poor job O'Reilly lost a lifetime customer!!

  Colton Bailey
4 years ago
This review is 4 years after my service. Had my car battery go out on me today, and I had Triple A come out and replace it. The first thing he asked was where I got my battery from because it was too small for my car. He was surprised it lasted as long as it did. I know 4 years is the average life for a car battery but selling me a smaller battery than what my car needed is a shady practice. I hope they are still not doing this.

  Bill Henriques
a year ago
I really love this auto parts store. The elderly gentleman that works there went out of his way to assist me and was pleasant and kind despite my lack of knowledge.

  Keith Drake
5 years ago
Great service from Joe behind the counter and a woman whose name I did not get. Other employees not so helpful, have that go find it yourself attitude. Overall, a good experience.

  Christopher Mazza
5 years ago
Can't say enough good things about these guys in Friendswood especially Stacey and Joe. I feel like I'm part of the family there. I walk in and they say hello Chris and treat me like they knew me forever. Prices are fair, bc and they are always ready to help me solve individual problems with my older 1990 Pontiac Firebird!! Thank you guys!!

  Jared Close
3 years ago
Many staff seem to lack general automotive experience or desire to help you out. Without their computers there would be no reason for me as a customer to walk in door. But they do sell WIX oil filters and that s the plus.

  Gxxy
5 years ago
I had come in for a simple part they had and an older gentleman was at the register. The man wasn't friendly at all. And on top of that he was rude and judgemental. I'm hoping maybe he was just having a bad day.

  Stephanie Burrows
5 years ago
It's a great place for parks and the guys are really helpful as long as you've got a little time on your hand but they will help well me is a woman they help me put parts on my truck and windshield wipers headlights taillights for me but no questions asked thanks guys in Pearland

  HardHitta SkettaD
a year ago
Great service

  Shari Matteson
5 years ago
It seems that every time there is something on sale that I am at O'Reilly's to purchase, they have for all cars except my jeep. I am always paying full price when I should have the sale price. I don't want rain checks.

  Jennifer Garza
4 years ago
This is my go to Auto parts,Mr.Randall is the nicest and most helpful man I have ever ran into,he does whatever to make sure you have what you need.I have been doing business here for the past 10 years and refuse to go anywhere else.

  Maria Castillo
a year ago
my husband went to get a battery car and on of the guys was rude he say to my husband we dont install the battery car

  shawn klesel
a year ago
Best people behind the counter. Theyre always good for a laugh, and help beyond what they have to.

  john dillingham
5 years ago
I have been getting most of the items needed for my pickups for the last 31 years and they are nice and helpful.

  Russell Reid
7 years ago
They never have enough staff at the counter to help. Always tons of people busy talking in the back who never come out to the front to help. I get they have stuff to do but when you have a line of 15 people and 2 people at the counter that should be a sign they need help. Hate this place.

  Isidro Perez
a year ago
They had what I needed for my truck.. they are the best

  Derrick Pyper
a year ago
Great staff. They always have parts because they are a warehouse location.

  SMOKE
4 years ago
Very overpriced...I was quoted $8> for a oil drain plug o ring. Found a bag of 25 o rings shipped for <$6.

  David Jacobson
5 years ago
Stood at the cash register waiting while someone played on the computer. Waited 5 minutes without even offering to check me out with 1 item. Left store and went too Auto Zone. Might be a while before I return, I am that put out by it!!!

  B H
2 years ago
Had what I needed but employees seemed to be just a bit rude and I'm bothering them

  Vince Smith
4 years ago
These guys are super helpful and very patient. So easy to work with.

  Douglas Thompson
4 years ago
They do have parts for your car or truck but most of the people behind the counter dont have a clue what they are doing. Clueless