Goodhood of Fort Worth

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  kyle parrish
2 days ago
Great service. We had a mechanic come out and service my wife's car. He was excellent. Explained everything he did. Advised me of what needed to be done and what could wait. He was very attentive to everything he serviced. Will definitely use them again as its so difficult to find trustworthy mechanics these days. Highly recommended.

  LedaMama Hayes
2 months ago
I would recommend. Clint was my mechanic and he was awesome! He came on time and fixed my water pump. I'm thankful this company is available because I had no help with limited funds. You have the option of having your own parts if their parts are more than you can afford. Definitely would recommend

  David Wolf
5 months ago
They took care of my car for a great price. Very friendly and great with communication and works in a timely manner.They have also checked in with me the next day to make sure all is well since the repair. I would definitely bring my vehicles back here in the future.

  Susan Sherman
a month ago
The mechanic was awesome!! My car broke down and I was looking for some quick help to replace my battery and he instantly helped me to fix the car within an hour. Also his billing was fair and reasonable!!Thanks so much.

  Caleb McConnell
2 months ago
Made an appointment replace a part on my mom's car, they were on time, polite and quick, answered my questions and offered suggestions on other items I was looking to have addressed and helped me but finding other things I had missed, and they were a LOT cheaper than taking the car to a major shop like pep boys.Carlos and Ruben were some of the best mechanics I've spoken too in years!

  Jeremiah Lohman
5 months ago
Awesome job! I take my car here any time I need something fixed or even a simple oil change. I just had a blown gasket and they fixed it and it's running perfectly! They also do it much cheaper than other places . 10/10 would recommend them.

  Conrad Rasco
6 months ago
I had a great experience with the shop. I had my Range Rover towed there after-hours when it couldn't start. They have a key drop, which is great, and they got to work on it right away the next day. They stayed in touch with me throughout the process and kept me in the loop every step of the way. Reasonably priced, high-quality work done by friendly, honest folks. Highly recommend Goodhood

  Francis Andy
4 months ago
The team gave us amazing service and at short notice. Had some issues with our Volvo XC60. They got everything sorted out and we even got it serviced since they were so efficient. Very courteous and friendly.

  Travis Mercado
6 months ago
I just had a tech come to my house to diagnose and repair a leaking oil pan housing. Great service! Explanation of what was going to be done and more than fair pricing, lower that what the dealer charges. Give these guys a shot and you'll be happy.

  Norma Russell
6 months ago
I have brought my car to Goodhood 2 times now and I have always been satisfied with their work and prices. Always professional and timely. Thank you so very much guys for getting my car in tip top shape. There is nobody better to take care of cars here in Fort Worth, TX. Doing good work and being trustworthy are very important especially to a senior citizen.

  James Hall
6 months ago
Our car broke down on the way through town and they went out of their way to get our car fixed and back on the road same day. They even worked late to do it. Very nice folks and trustworthy. Charged a fair price. - Definitely recommend!

  deon brantley
4 months ago
Kept money and didn t show up to perform service and wouldn t give a refund also I was preached to by the mechanic about his religion and how I should believe or I will burn and even took out a bible instead of completing in a timely manner. I took it very offensively because we don t have the same beliefs and the mechanic never showed back up for another job and company told me oh well.

  Joshua Rivera
2 months ago
Very quick response time and great work. GREAT experience and the mechanic came to me - super convenient. He explained everything he was doing, why he was doing it. I would highly recommend Goodhood.

  Ashley Parsons
3 months ago
We were quoted a price before the job was started and we knew from previous experience that the quote was high. We assumed like any normal shop the quote was high to avoid going over the job and having a frustrated customer. The mechanic performed the needed work and it took him less than 2 hours and 15 minutes. In that time frame he stopped to try and sell me a job before he realized I was the wife of the job he was suppose to be working on. On the quote they had 4.7 hours of labor billed and yet it only took him less than 2.2 to perform the work. Less than half the time, a huge discrepancy. We were billed the full amount so I attempted to call for clarification. I called immediately, left a voice mail to an answering machine that promised a call back within an hour, no reply that day. The next afternoon I again call and leave a voice mail with no reply. On the third day of hearing nothing back I put in a request for a quote on another vehicle and lo and behold I receive a call back in minutes trying to sell me something else. The guy claims their policy is to bill for the whole quote no matter how long the job actually took, even if it is drastically less than quoted. Not only is that a shady practice to regularly greatly overcharge your customer but it was dishonest as that was never told to us. A quote is literally drfined as an estimate. They need to be calling it an invoice if that's the amount you're paying no matter how much shorter the true job is. The mechanic also had a lengthy 20 minute phon call in front of me as we were trying to check out and I was juggling my child in the middle of the parking lot. Lack of answering and returning phone calls, over quoting jobs and keeping the entire amount, trying to make sales pitches in the middle of a completion of the job, talking about personal religion, it all reads very unprofessional. It's a shame as this company could be great but poor, greedy practices will end up ruining this company before it gains any traction. Save yourself the headache and money and go to a traditional ahop or at least use a different mobile mechanic. We are out $322 because of their greed.

  John Hatfield
5 months ago
I was pleasantly surprised to discover that this auto repair service offers the convenience of coming to my home for maintenance needs. The staff was incredibly friendly and helpful, answering all my questions thoroughly. I highly recommend them for their exceptional service and the added convenience of at-home service.

  Jeffrey K.
7 months ago
Friendly, excellent communication and customer service. The work done on my pick up truck is superb. Mechanics are very friendly and made sure I knew about all charges and charges that might show up after work was completed. Would definitely come here again!Services: Steering & suspension repair, Auto engine diagnosticServices: Steering & suspension repair, Auto engine diagnostic

  Lakeshia Murray
a month ago
I had a diagnostic appointment last Friday. My appointment was scheduled from 1-5. Mechanic did not show up until almost 6:45 and did not reach out. After the appointment I have been calling for 4 day s multiple times a day to speak to someone regarding my quote and all I am getting is the voicemail. Very irritating.

  Lamar Mathias
6 months ago
Unbelievable Service! Needed my brakes changed and the mechanic was able to get to me the very next day. When completed, he even test drove my vehicle to make sure all was working properly. The best mechanic in the area that I have ever dealt with.

  Earnest Badillo
4 months ago
Great customer service. Goodhood of Fort Worth is a very professionally run company. Full and honest disclosure about the problems with your vehicle. Skilled mechanics.

  LeShun Woods
3 months ago
***They are still yhe most honest i have found so i would still recomend ***I requested the wrong type of appointment but I had to reschedule because the cancelation fee is $70. I requested a different type of repair and I already had the parts because the guy seemed nice. I asked if he could just do the labor he said yes but when I sent the request I was told they do not provide this type of repair.They also push religious things onto customers which I never disclosed, slightly annoying but they seem like they mean well...The experience it's self was ok but not being straight forward on what services are available was difficult for me. Because I got 2 different answers.

  Jeff Murtaugh
9 months ago
The best mechanic! I was amazed by the attention to detail and quick work provided by them. The mechanic's expertise in alternator diagnosis was spot-on. The efficient service not only saved me time but also ensured my car was back on the road in no time. Highly recommended for their exceptional service and expertise!

  Scott Delgado
2 weeks ago
Carlos was very knowledgeable and he also did a quick inspection for the diagnostic that I ordered.

  roe jackson
a month ago
They did good work im giving them 3 stars for 2 very crucial reasons 1 my appointment was between noon and 4 no one showed up i had to call to see where my mechanic was he arrived around 6 he did a good job 2 at the end he talked about god which isnt s bad thing but he talked for a hour then offended me when he said my crystals were evil i appreciate the word but not the criticism but as far as work ethic they were great

  Gabriela Briese
4 months ago
The prices was so easy. The mechanic was friendly and he replaced my combination switch quickly. It took about 25 mins.

  Danny Gordon
5 months ago
They were able to fix the problem with my car quickly and efficiently. I would definitely recommend this garage to anyone looking for quality auto repair service.

  Erika Anna
6 months ago
Guys at Goodhood of Fort Worth offered an all around professional service from start to completion. Prompt response and prices are favorable as well. Service was great and my car runs smoothly now. I highly recommend this business.Service: Auto engine diagnosticService: Auto engine diagnostic

  William McElroy
4 months ago
Overall, good. The mechanic confirmed my suspicions about my jeep not starting. Everything was done smooth and it was cheaper than the dealer.

  John Kaplan
6 months ago
A great experience! The mechanic was really helpful, experienced, and pleasant to talk. Over all, he did his best to fix the problems and am content with the results. Definitely would make an appointment in the future.

  Yisel James
2 months ago
Great service, amazing price, amazing results. He came out the same day and did all my brakes and brake rotors.

  Lukas Richter
6 months ago
Took my car for a new radiator and transmission work. They did an awesome job on the truck, Great price too. Reasonable price and gets the job done fast!