Chevrolet Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lauren Hiser
2 months ago
Randy Leslie and his tech took great care of my vehicle and got me back on the road in such a timely manner. Their service dept was responsive and quick to assess my issue and schedule drop off time. Randy listened to my concerns and determined the part was covered under warranty. I didn t have to use my extended warranty and wasn t out of pocket for the repair. I got my car back in less than a week while other dealers wouldn t even allow me to drop it off for 10-14 days to be looked at much less repaired. I will be back to this service department for future repairs.

  Michael Leonhardt
2 years ago
Over 15 years of Bruce Lowrie.Best GM service center in Fort Worth.Family owned.

  Jenn Harris
7 months ago
Extremely frustrated with the service department. Made an appointment to service my mother's car air-conditioning and specifically told them that. Only to arrive for them to say the car could sit for 2 weeks before they could research the issue. Those are important details that should be told and confirmed before the appointment is made.

  Gerardo Hernandez
11 months ago
Don t take your vehicle if you have anything aftermarket.I took my vehicle for electric diagnostic. Was told it needed to be returned to factory to be able to diagnose correctly, since I had aftermarket head lights and stereo.I was still charged the diagnostic even though the problem wasn t found. It cost me the diag fee, and I still don t know what s wrong with my vehicle. The aftermarket headlights are visible, wish I was informed that before I left the vehicle for 3 days.

  Zachary Mayes
7 months ago
Quote "we have to hold onto your vehicle for 3 weeks, because that's how we keep track of who is next in line" give me a ticket!I've had 8 chevy's this is my last one. You guys have been backed up for months, don't tell me your cars don't have quality issues.

  Stephanie Degn
a year ago
It was an okay experience. We were just disappointed that we had to bring our vehicle back twice to get the problem rectified. Only if the service people would have listened to what we needed. That was why we took it to the dealership. I give them an 8 out of 10. A little pricier than we wanted. However you get quality hopefully when you take it to the dealership

  edy jimenez
3 years ago
I asked for my truck to be cleaned which I payed for, they claimed they clean the interior but my seats were covered in dirt from their employees just getting in your vehicle all dirty and they they guy attending me didn't bother to see what all my truck needs. Tried selling me on getting my transmission flushed, like seriously man if you just look youll see it got done her a few months ago, instead of just pushing sales how about you provide a good service

  Russell Offringa
a year ago
Typical Chevy service. Better than Ford, but is just average overall. 1 hour for an oiil change and tire rotation, with an appointment

  David Hutson
2 years ago
Its a shame that we bought the car in Burleson but they don't have time to fix a manufacturer default. When is money and sales going to stop being an excuse for service and quality. Thank you Burce Lowry for being real.

  Carlos Munoz
a year ago
Came here about 2 minutes they had told me was just done hot here on time and they don t want to give me my truck back bec i was here 2 mins late , would never buy a truck at this dealer ship ever again the 2 fat ladies that were on the parts and performance office were laughing at me and everything regret buying my truck hereService: Side view mirror repairService: Side view mirror repair

  Smilin Brad
2 years ago
After taking my Buick Envision to other service centers and not finding a a solution to the high speed death wobble , Bruce Lowrie Chevrolet accurately diagnosed the problem as a defective steering gear box.

  Jeff Rayfield
a year ago
I always take my chevy to Bruce lowrie Chevrolet. Always great service and employees are always pleasant.

  Mr CM
a year ago
Randy in the service department was awesome but the sales department was a no show.

  ChiTownPR
5 years ago
Service Department is always has fast and courteous service at a fair price. worth the 45 min drive to them.

  Peter Reid
a year ago
Always responsive and easy to deal with. Fast service too !!

  Eric Densmore
2 years ago
Dropped off at 0930 and can't change oil in a day. Will not buy or visit again

  Tommy Henderson
2 years ago
Provided key information about no programability function on an airbag computer.

  Lewis Menifield
5 years ago
I been buying cars from bruce lowrie for 20 yrs they take care all of auto motive needs

  Charles Wiesman
a year ago
Marty was very knowledgeable and informative.

  Edgar Gutierrez
4 years ago
Nice place to go one of my favorite malls.

  Shell Reed
3 years ago
The wait wasnt that long

  Kenneth Howard
3 years ago
Great service and information

  Johnny Rodriguez
2 years ago
Employees need retraining

  Phillip Gant
3 years ago
Great service.

  MsKeke bursey
2 years ago
Helpful

  Sharon Andrew
5 years ago
Good

  Amos Acevedo
3 years ago
Very helpful

  Mark Buser
5 years ago
Good SERVICE

  Celin Navarro
5 years ago
Service good