Ancira Ford Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Annette Carney
a month ago
If I could give Ancira Ford Floresville 10 stars I would. We bought a Ford expedition max from Price jeep and 30 days after having the vehicle it broke down and Jeep had my car for 3 months. 4 days at Ancira Ford, My expedition is ready running great, and they offer military discounts. Kimberly In service was so compassionate, helpful, understanding of my frustrations with the other dealer She was so kind and calmed me down. Even the mechanic came and spoke to me about my vehicle So I understood what was going on. I will never take my car anywhere else. Thank you Kimberly and everyone else there at Ford!!!!

  Anne Beem
2 months ago
This was easily the most hassle free car buying experience we ve ever had. Deon was willing and able to be sure all our needs and requests were met and I never felt like I was being haggled with or tricked. We love our new used car.

  Rudy Rosales
7 months ago
Had our truck service for various problems which included changing the brake pads. We were quoted a price for all services and when my truck was completed I noticed that they did not perform a brake job, even though we paid the price we werequoted in full. We called the General Manager, John, and made all things right. He even picked up my truck personally and brought it back after it was serviced. This was just a misunderstanding with the service department and us but thanks to John everything was cleared up and I am very grateful for everyone at Ancira Ford.

  Verdandee Velez
2 years ago
After 3 phone calls trying to make an appointment, we finally stopped in to make one. Explained we needed a tire warranty repair and an appointment was made.Arrived to drop off the truck and was told it would that a couple of hours. 4 hours later, we tried to get an update, 3 calls and 2 hours later we finally got to speak to someone. We were then told, they did not have the tire in stock & would have to order it... please note, they had not ordered it yet. By now it's 3:30PM. We had to take the truck because we need the truck the next day. It will now be Monday before we can get it fixed.We I spoke to the manager, I felt patronized. I felt like he was gonna say "... little lady " any minute.They assure us, they will replace the tire while we wait, not sure i beieve them. And this doesn't change the fact that both my husband and I have both lost work hours to this.

  KEVIN Razer
5 months ago
Always great to go there Luis and Kim are always ready to help.

  Stanley Barre
2 years ago
Always good service