Texas Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bill Hubble
4 months ago
Daughter had an accident on I-45 about 16 miles from Fairfield. Police notified Texas Towing as we made our way from Dallas to get her. When we spoke to dispatch, they were very short and just not helpful. Vehicle was in the lot from Sunday evening to Wednesday when insurance had car towed back to Dallas. Texas Towing bill was $745 for the 16 mile tow and holding for 3 days. Seems quite excessive, and even though insurance is covering; seems they are taking advantage of accident victims.I will say dispatch was much more pleasant and helpful a few days later so possibly just a bad day the first time. It happens. I would just be prepared for an expensive tow bill if you're stuck on I45.

  James Goode
5 months ago
We had an accident 11 miles from their place not our fault but had to be towed. Their wrecker driver on the scene was rude and refused to answer any of our questions to pricing or anything related. Insisted taking our truck back to their shop where they would hold it hostage until we pay their outrageous bill. They made 3 tows that day which runs about $500 per tow but when called the next day they gave me a price of $4900 to get my truck back. The owner refuses to talk to you. There was no compromise. They want to take advantage of you when in despair. They think the insurance company pays this and they don't. This is how companies go out of business. Then after we paid the bill they charged us another $1000 just to put the freight back on the truck. I don't know where all these other customers saying they were so nice and offering help. We got NO help! We're probably the wrong color. Hope they don't catch you in a bind. In response to your response, thats how u guys think saying it was a big commercial tow and it wasn't. When u see these type of accidents, u guys automatically think about a big payout. Your invoices should be based on work actually performed and not because of some big insurance claim. Insurance companies knows this thats y they are protecting themselves with max payouts. It has nothing to do with not having enough insurance. A prime example of wanting to profit off someone in distress. Consumers beware! You could have reached if you wanted to.Service: Special vehicle towing

  Tunmi Anwoju
a year ago
I was involved in a 6 car accident. My car wasn t too damaged but eventually the car was towed. I called yesterday at about 10pm asking if I can come pick up my car, I was told it ll be best I wait till the next day because they didn t have drivers close by. The next day, I called at 8am to come pick up my car and I was told it ll take about an hour. I got to the on time and I still had to wait at least 20 minutes before anyone came. When the guy got here, I was told the price increased from $443 that I was told yesterday, to $466. I asked why the price changed and I was told there s an up charge because it s the next day. Mind you, from when the accident happened to my picking up my car, it s been less than 15 hours.The first guy I spoke to, I think the business owner, he s amazing and very helpful. The tow truck driver was helping as much as he could. But the lady who was on the phone is the rudest person I ve ever spoken to! She has such a nasty attitude. I m glad to be out of this town.Service: Car towing

  Melissa Phillips
10 months ago
My mom had to have her van towed 21 mi. using her roadside assistance. It was Sunday and everyone was busy but that dispatcher was kind and helpful about the wait time. The driver she sent took care of everything and was pleasant and helpful as well when dropping off the van at home. Great experience considering.

  Chris Black-Edwards
6 months ago
Mr Allen came to my rescue yesterday evening. He was super nice and very professional. I appreciated him immensely!

  Dave Sharp
a year ago
Very Perfessional people. My 18 wheeler was totalled. When I was able to go and have family member get my stuff, their dispatch was pleasant and gentlemen hung around so I could get my stuff. Thank You for the PERFESSIONAL SERVICEDave SharpKansas

  Jeff Hall
a month ago
Broke down in a big rig $350 for tow is cheap thanks for the service

  Christie Wienecke
a year ago
Just had the misfortune of having a tire issue that left me stranded on busy I45, just outside of Fairfield, TX. Called Triple A, and they contacted Texas Towing. As the tow truck driver was headed our way, there was an accident that understandably took priority. We were kept informed and Nathan (tow truck driver) called to let us know he was hustling to get to us. He showed up a few minutes later and very professionally, and with care, loaded up my Cadillac and got us to the tire shop. Nathan was a pleasure to deal with and we had a very pleasant conversation on the way. Thank you, Nathan, for your professionalism during a very stressful time. Prayers for your safety out there on the road!Service: Car towing

  jonathan jackman
9 months ago
I called Texas towing when my car stalled on the 45N near Leone in the middle of nowhere they had a tow truck to me within 30 minutes, the driver was super friendly and nice to talk to. He drove me all the way back to Porter, which is next to Houston. Thanks again Texas towing!

  Camille Curry
8 months ago
Fantastic service. My daughter was stranded with a flat and the skid plate under her car had come down. These guys responded quickly and got her back on the road.

  Chelsea Nunley
a year ago
Absolutely thankful for everything this company has done for me ! Mrs. Maigan was really sweet I was sitting in the office with her while the guys were changing my tires ! This company is very family oriented my little sister loves it when she gets to go up there with me to play with the kids !Services: Car towing, Tire changeServices: Car towing, Tire change

  Jim Worthington
2 years ago
Every aspect of the service was fantastic, Brian was a blessing from above, dispatch lady was the best, thank you Texas Towing Of Fairfield, TexasService: Special vehicle towingService: Special vehicle towing

  Liz
a year ago
All I can say is I'm so grateful Tyler from Texas Towning came to rescue my car from a ridiculous position on a curb. Tylor was calm, smart and professional. A very nice man stopped to help and told me I needed a tow truck. I told him I called Texas Towing. The nice man said "Good. They will do a fine job". Bless Tyler and Texas Towing for helping a lady in a stressful situation.

  Erica Guy
a year ago
This is such a wonderful company! Mrs. Maigan the dispatcher in Fairfield is absolutely amazing if you don t know where you are or you don t know how to give directions to where you are she does everything she can to make sure her guys can get to you ! Every employee there in Fairfield is so friendly an understanding they are supper fast at what they do ! Very thankful for your kindness and help !Services: Car towing, Tire change

  Laura Barnhart
3 years ago
Wonderful company. The dispatcher could not have been nicer or more helpful. Nathan the tow truck driver offered advice and was terrific at his job. When you are stuck with a broken down vehicle, you should definitely call them to help you out!

  Calvin Mayfield
2 years ago
Our travel trailer had a tire/axle issue and we were broke down at the truck stop. Tim came out to help and was very knowledgeable, friendly and professional. Would absolutely recommend them to anyone needing help. Tim did a wonderful job!

  Eluojo Ajiodo
a year ago
Outstanding service!! I wish I got hers and his names to post them but they were amazing and very helpful. They were very easy to set up and they came out to middle of nowhere quickly. Will use and recommend any time!!Services: Tire change, BatteryServices: Tire change, Battery

  Brandi Ellis
a year ago
My car died on ih-45 in Streetman, TX and Texas Towing was quick to take care of us. Communicated well throughout the whole process with a high level of service and care. Would 100% recommendService: Car towingService: Car towing

  erik pinedo
2 years ago
Be carefully when you get tow service, this company ads bills to the tow service on accidents, lies on the bills probably to keep people vehicles. They try to convince troopers about vehicles condition, saying that the vehicle is not on good condition to drive.a truck driver crushed into my vehicle, this what I find out after I recover from the accident and try to recover my vehicle.

  N R
3 years ago
Please do not use their mechanic shop. They will take all day only to find out they misdiagnosed the problem and give you the diagnoses after business hours so you can pay hundreds of dollars extra to rush the parts in to finish the service. When I chose to wait for the parts until the next morning and be done by noon as promised they actually lied and didn't finish my truck until 5pm. Wasted two full days to get the truck partially fixed because their tech ignored another issue that was stated from the beginning and wanted me to wait another full day for the parts on the other issue. I was mislead and lied to by three different people. Extremely unprofessional and sadly service manager did not want to take any responsibility for all the mess that was caused even though he agreed it was unprofessional on their end. Do not trust anything they tell you.

  Frances Rhoden
2 years ago
Dispatcher was friendly. Was given quote for trip. Passed tow truck as I was heading into town(prompt response time). Had question regarding mileage and driver confirmed and adjusted.

  Ronnie Wofford
2 years ago
They over charge for made up services. I wrecked my truck and was lifelighted away. My nanna lives a block away from the accident scene.They refused to tow it there choosing instead to back up to my truck, Charge a winch fee of $100. Because they couldn't be unsafe and drive it on the wrecker. I sold a car that ended up abandoned. I got a letter from Texas Towing,So I went only to find they had taken a tire and the starter off. My Tahoe was wrecked 12/2019 and is still in my name. The car I sold was in my name two years. Against TDLR regulations,As well as a crime according to Texas code of Criminal procedure.Taking parts off is a crime of theft according to TDLR and Texas code of criminal procedure. I've been too kind, They need to contact me and tell me where my Tahoe is

  Gerardo Guardado
4 years ago
While driving from Dallas to Houston my brake lines busted. No brakes, it was scary. Geico sent an ANGEL to I45 south bound exit 197. I was stranded with no brakes at Love s truck stop. The driver s name was Nathan, unfortunately I didn t ask for his last name.He made me feel confortable and reassure me that it d be ok. He said we ll tow your car to the best mechanic in town. (M.A.P. Services).Nathan gave me a ride to the local Days Inn and waited for my thumbs up after I secured my room for the night.Thank you Nathan and Texas Towing.Keep up the awesome work you all do.

  Oldstrong Logistics
2 years ago
Excellent service.Lady that answered my call was very patient and attentive.Tyler the driver did a great job towing my truck. Both super friendly and efficient.Great prices too!!

  Shronda Simpson
4 years ago
I love this company! They come through when you need them and they are the most affordable in the county. Trust me i know. I have locked my keys in my car twice in 7 months!

  Toni Poindexter
a year ago
They have been so helpful during our difficult week salvaging personal belongings from our totaled RV and Pickup. Thank you, Ray and Amy!!

  bong glitter
2 years ago
Scheduled to have a car towed three days in advance, the driver was 5 hours late and complained the entire time about what a difficult spot he had to get into.Then to top it off, they charged me $545.00 twice, overdrawing my account, then denied it.Service: Car towingService: Car towing

  Parents Schaeffer
5 years ago
Great towing service. Friendly, fast, and they did a great job towing my RV. Even let me know I would need to replace a U joint in the near future. Would use again (but I hope I don't need to)

  Margaret Robertson
a year ago
They are very respectful and helpful. They listen to your concerns. I would definitely use them if ever needed them again and recommend them. Thanks for your help.Service: Car towingService: Car towing

  Mark Maynard
5 years ago
Texas Towing provided fast and efficient service. I got my van stuck in mud up to my axels in the middle of a farm out in the country, and they showed up in 30 minutes (as promised) and only charged me the stardard fee (as given during the original phone call). I would highly recommend them to anyone in the Freestone County area.