Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Vista del Norte
2 months ago
I have known the owner, Sam, for the last eight years since he was in University Auto. He is passionate about the cars and honest. He always take good care of my our cars. He is easy to communicate. His prices are fair. I was initially nervous when I no longer found him in University Auto. Later, I m glad to learn that he has his own shop, Westside Auto Pros.
Jennifer A
9 months ago
Sam is the best mechanic in town. He is honest and hard working. My entire family has been taking our vehicles to him for the past 6 years. He has reasonable prices, and we have never had any issues with his workmanship.
Vince Vince
9 months ago
I finally found an honest mechanic. Great service and great prices. You can't go wrong bringing your vehicle here.
Trevor
2 years ago
Westside Pros is the best auto shop I have ever dealt with. My car was damaged by debris coming off another vehicle in El Paso during a cross-country military move. I had my vehicle towed to them because of their consistent good reviews, and they got it fixed very quickly to get me back on the road, with a quality repair at a great price. The people working here are extremely professional, kind, and helpful. I cannot recommend this shop enough - there's a reason they have so many great reviews.I got great, knowledgeable information on the damage. They were excellent at communicating and honest up front with estimates and time frames on the repair. They put in extra work on Saturday to get me on my way. This is an amazing team!Auto shops can be a gamble when it comes to service and honesty, but with these guys, you will get GREAT SERVICE! Thank you so much!!!
Bryan
a year ago
Told them I was having issues and explained what I fixed. They personally walked over to my car and pointed out the issues with the car and told me where to get the parts and how to do it. They said they couldn t charge me for something they knew I could fix myself. Recommended to anybody looking for honest mechanics actually wanting to help out people and not charge if they don t have too.
America DR DR
a year ago
I went to this business because my tire was low. I asked one of the guys for help and he was the most polite gentleman. He made my horrible Monday into a great day. Thank you for your kindness and help. Highly recommend this place for any car services needed.
cristhian napoles
a year ago
Sam and his crew are very understanding, attentive and professional. He was quick and very clear with the expectations of every option to fix my truck (new and used parts), he also recommended other fixes that I could do by my own.West side pros and Sam are the persons to go to, if you work or study at UTEP go with him, you won't regret it.
C.B. Goldsmith
10 months ago
Peace of mind is having a car mechanic you trust and Sam at West Side Side Auto Pros is the BEST. Honest, Smart and Dependable, Sam is that rarest of men; a trustworthy and kind craftsman. Sam IS peace of mind personified!
Sam A
a year ago
Sam and Gomez are the best. They took care of us right away and in an emergency situation. They were so nice and honest. They were also very knowledgeable. Definitely will go here again.
Christian Acosta
a year ago
Went to get a head gasket replaced. They never found what caused it to fail, so it feels like another replacement is waiting to happen. They said it had to do with the muffler, but when I took it to a muffler shop they said it was perfectly fine.Left my car here for a couple of months before it got fixed and when I finally got it back I found the amplifier for my 2-12 subwoofers was stolen. Don t expect your vehicles to be safe, they even told me it wasn t the first time they ve had a robbery there.Also, the hours are very bad, expect them to close at 4:30 during the week.Service: Engine repair
TDF PFC
2 years ago
My F250 was all over the road with loose steering. I came in here these guys dropped everything and got my truck fixed in 20 min. They definitely know their stuff here, and the price was great too!!! Highly recommended.
Luis Urrea
3 years ago
Very professional and knowledgeable certified mechanics. Always courteous and keep an open line of communication throughout every repair. Extremely ethical, reliable, and repaired a problem that other "reputable" shops were unable to diagnose and/or repair. Job well done at a reasonable cost. I won't go anywhere else. Strongly recommend. A+++Services: Steering & suspension repair, General repairs & maintenance, Brakes
NELLI SUAREZ
a year ago
Fast, fair prices and excellent job every time...They helped repairing and maintaining our cars for years if not decades. We do our oil change here too. All the time.
Everett Madsen
a year ago
Went to have the purge valve on my car replaced. The mechanic identified the culprit as the hose and not the valve itself and replaced it for me completely free of charge on top of saving me the $95 I spent on the new part at autozone which I returned. Sam and his crew are A+ guys who care more about taking care of you than squeezing every dollar out of you.
Deep Blu
2 years ago
They helped me fix my camaro and went out of their way to fix small issues I had too. They gave me a good price for the work done and will definitely put them on my list for best shops on the west sideService: Engine repairService: Engine repair
Position Edits
4 years ago
I went to these place to replace my coils on my 2004 Chevy trailblazer. I provided the parts, six coils, and they install one wrong so my truck came out of there misfiring. The manager wanted to diagnose it to my out what s wrong with it for 85 dollars. I left as I had to leave. I took it to auto to have it scanned and it came out with six cylinder misfiring. A mechanic took out the six cylinder and the taps on the coil were bend as the west side mechanic bended it when he installed it. So another mechanic had to fix what this west side mechanic installed wrong and I was charge 35 dollars to fix. Westside mechanic would not fix what they messed up.
christian hill
a year ago
I highly recommend this place, my car broke down at a gas station and one of the workers came to help me get home. This event happen around 9 pm (after hours) so I m very grateful for their service.
June Ivy
a year ago
Great service, very honest, respectful & affordable compared to other mechanics I ve been to.
Sussy Molina
3 years ago
In this place you have a hones, responsible, reliable mechanic. Sam is very professional, he keep me informed during the whole process when my car broke. I highly recommend this place.
Gaelle Paradis
5 years ago
I m so glad I was referred to this place by someone at petboys. They knew as a female I was struggling to get amazing service at a fair price. That s what Westside Pros are. They are the only people I go to. I trust them. If they tell me I don t need something..then I don t need it. They have become my mechanic family
Martha M Carrillo
4 years ago
One of the best auto shops in El Paso. Reasonable prices, very professional and excellent customer service, their integrity and courtesy is genuine, they will go the extra mile to help their customers.I would definitely recommend Westside Pros Automotive to anyone without a doubt!
Arturo Diaz
a year ago
WEST SIDE PRO LIARS+3 months + 500 dlls + parts. And the shop nerver solve the problem of my car.Don t go to that shop they have the same cars since i rememberServices: Steering & suspension repair, Auto engine diagnostic, Engine repairServices: Steering & suspension repair, Auto engine diagnostic, Engine repair
Leilani marie Bailon
2 months ago
I love his work
Hector Vazquez
3 years ago
They had to order parts for my car and fix it and still they got it done quickly. Reasonable price and quality work from professionals.
Nicola Rogers
a year ago
His prices are reasonable, and he only fixes what you ask him to fix.
Sam Leyva
3 years ago
The service is great and prices are fair. I highly recommend them for your auto repair needs.
Timothy Boice
2 years ago
This new manager always works really hard with me to get me in and out fast. He is always direct with me too and shows me information and explains the process.
Von Urquidi
a year ago
Honest car shop and owner tries to give you the best price.
Richard Myers
2 years ago
Great response to my vehicle issues. Great service with mechanic knowledge and ability to facilitate the problem.
Anthony Anthony
3 years ago
Don't be fooled he barely started his business but he has many many years as a mechanic a good mechanic highly recommended