Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Max Linares
a year ago
i do not like leaving bad reviews but this was a terrible experience. It started by getting a quote of $65 to tint my taillights. came in the very next day ready to go and it comes out to be $160. I felt scammed because they failed to tell me that it was per taillights then the side markers were added on. Still, the best price out there so i decided to go for it. They took a few hours and get it back looking awful. It looked like a 3rd graders arts and crafts project. i counted 6 pieces of tint patching it all together. on just one of the taillights. The guy knew it was bad and seemed like he just wanted me out of there but I said this looks terrible. They promised to fix it the next day at 3PM. I came at 2:45 and waited hours just for them to say they're too busy and to come back tomorrow at 9:30. I told them, if you cannot do it, you cannot do it, no big deal just let me know. They promised me it would come out looking great with more time ( which they should've done in the first place) so i went back missing out on work, at 9:20. I went to go eat, I looked at some cars across the street, I went shopping. 11:30 rolls around and i go back. My car still sitting there where I parked it. So i asked for my keys and my money back. Terrible business and they don't even know what they're doing and can't admit it.Service: Decorative window tinting
Julius Smith
4 months ago
First off I called ahead for a quote lady said 250 on the phone for all around tint on my vehicle after asking YMM, after I arrived price up to 399. They damaged my door panel and cut my trim I don't recommend
Reem Alqadi
2 months ago
I went to take my Toyota Camry to get a full regular tint which their quote was 185 and they offered us the ceramic tint which is 199. There were two other people with me and we all herd 199 mind you. We got the ceramic because the price wasn t too bad for us, but when they finished tinting my car the lady raised the price to 299 which was definitely them trying to scam us. Don t recommend! If you do go make sure to pay first!
Ernest R
a month ago
Went to demo some speakers was acknowledged at door and was told to hold on . Cool I ll just look around after about 30 min I noticed I was by myself after 45 min I as annoyed all the staff was next door just hanging out. Wasted my time and I have 2 razors I needed complete systems for and I realized my truck needed some sound on the way over to the shop ,but no was forced to go to another shop because staff didn t want to help me
Ramon Rodriguez
3 years ago
Great experience, I went for tinted windows and was surprised by the assortment of products and services being offered, from alarms, remote starters, front metal bumper guards, pickup beds covers and even mud mats for pretty much any vehicle. The owner Mrs. Olivas was amazing, engaging and very professional. Mrs. Olivas recommended products without trying to push for unnecessary stuff. I ended up buying a remote starter for my truck, service that was done professionally without voiding the manufacturer warranty. I bought the bed cover which was installed and warranted for a year on labor, and mud mats. Definitely the place to check out if you re in the market for those products. Located right outside Fort Bliss this business is very military friendly.
Niko Prevails
3 years ago
I looked long and hard for a great shop in town that I could trust with my vehicle. Soundwave audio blew my expectations out of the water. I initially came in for a tint, but when I saw the great work and expertly knowledgeable staff, I decided to get more work done. They tinted my vehicle and windshield brow, installed a new Apple car play set up, and wired in a non standard LED headlight set up. Great team, great price. I highly recommend these folks.
Elda Neville
5 months ago
Just had a car starter installed from them. Not only were they the cheapest, he encountered a programming issue with my car & called in a favor to have it fixed FOR NOTHING!!!! Would have cost me hundreds to take it anywhere else! David is my new best friend. Highly recommend!!!!!
martin marquez
a year ago
Bad customer service, they used my truck to go and pickup the bed cover from their warehouse without telling me and that alone took them one hour. I was told it would only take an hour to add my bed cover and they took two hours. The time it took was important since I had my little ones with me. Otherwise, I would it taken the truck to Alamo where the had cheaper options. Will not be coming back. They even scratched my new truck.
Guillermo Sanchez
a week ago
Awesome job on my window tinting! All their cuts were precise and neat!
Abraham Herndon
3 months ago
Excellent work and easy payment optionsI ve taken 3 vehicles for tint and 1 for audio. They don t disappoint
Lyzeth Mora
3 years ago
Very nice staff, they speak English and Spanish. Went in for a tiny and they offered a bunch of options at very good prices. I've had the tint for a couple months now and no bubbles or peeling, very dark, still legal tint. Very affordable, a lot less than other places
Derrick Luttrell
8 months ago
They were recommended by some army buddies. Just needed to get my secondary car a G35 tinted. These joksters tried to quote $550. Do not go here definitely will try to rip you off. IF YOU ARE MILITARY STAY AWAY!!!!!!!!!!!!Edit: Because it will not let me reply. I have a 2004 G35 I did not ask nor need the the top of the line nano anything. I just needed normal tint with a eyebrow not complete. Again, as they show they will try to hit you and swindle you. If anyone needs a honest and quality service especially military reach out to Mike at Universal. Treated me honest, explained everything, and did the work for wayyyyy less. Don t go to these clowns.
Omar Camacho
a year ago
This establishment came highly recommended through a family member. I was greeted with a warm smile and was helped by a gentleman by the name of Juan, he explained the difference in tint levels and the benefits of each one in a very understandable way. Upon return to the establishment the work was immediately recognizable and I was left in awe. The work was fantastic and I couldn t be happier. I will always recommend this establishment to all!!Services: Sun control window tinting, Decorative window tinting, Heat control window films, Vehicle window tinting
Justin Walz
5 years ago
Charges for 3M tint without honoring the warranty. They are frauds. I got my tint done well over a month ago and have been given the run-around more times than I can count. They never made an effort to provide me with warranty information or reimbursement. Final calls were met with mocking in spanish. Do yourself a favor- do not give these goons your money.
Redleg
2 years ago
Took a vehicle here for tint. Was recommended by a local dealership. Showed up 15 minutes before they opened. Shop opened at the time stated. Was very pleased with the service and employees were courteous and professional. I was very happy with the outcome. Will be returning for 2 more vehicles to get tint.Update:So I took 2 of my other vehicles for tint and they both came out amazing. I will say they both were done in a timely manner and pricing was great. I had a sub and amp added to one of the vehicles as well. Installation was good and done right. I do recommend to go by the shop to at least get a quote and see what they can do before jumping the gun on other places. Employee are professional and courteous. I will return for some other stuff to get done. Thank you for the services done at a timely and well priced offer.
Laura Ch�vez
a year ago
BE CAREFUL! WARNING! Be aware of this place! The owner tells you a price for a remote start alarm kit that all of us know that they always come with two controls but she never explains anything about them. She just tells you the low price so we went early when they opened at 9. So at 5 pm called her about the car and she told us that it wasn t ready because she didn t have a part so she needed to ask for her daughter for the part and that she will have it ready till next day to leave it there that it will be safe and that next day she will have it ready at 12 noon. Next day she didn t call it was already 2pm so I called and she said it was ready so it means that if you don t call she won t call you. So we went to pick up the truck and she only gave us one control and my husband ask her for the second control and she said that only one is given with the price she gaves so I told her she never explains that over the phone and she was saying that she did but that s a big lie! So she said that if we want the second control we have to pay extra 200 for it. This lady is stealing people with her lies blaming that she explains her prices and she s not. She wants the extra controls to sell them separately. So BE CAREFUL of this place and go somewhere else. I took my car to FOX tinting and alarm. It s a little bit more expensive but they will give you a great experience with your tinting and alarm things! I think the lady is a little crazy because she behaves kind of weird! SO TAKE YOUR BUSINESS SOMEWHERE ELSE! This lady is something else!
Jazmin' Hall
3 years ago
Got my windows tinted (3m 25%) and they did a great job! I love the tint, it looks very professional and it shows they took their time. The only downfall I had was when I called to ask how much longer will the process take and was told a time, got there, and had to wait extra time. I didn't mind at all, I just would have like to been told an accurate time. Other then that, I recommend them.
jose guadian
3 years ago
Quality work at a fair price. The place is booming with customers everyday for that reason. Brought my Tesla after a few shops had chickened out on it due to their installers not having "confidence issues "(inexperienced) and they did a great job. Took a little longer than anticipated but that's to be expected from a shop that doesn't rush out to make a buck. Thanks.Services: Sun control window tinting, Heat control window films
jaime granger
4 years ago
Went to to have an audio system installed payed for everything in advance to alleviate any issues with my system being done in a timely manner. Was told the entire build would take 6 weeks dropped off vehicle and a month later contacted them to see how progress was coming was told that things were on track. When I showed up on week 6 to get my vehicle it wasn t any where near complete. Asked to speak to the owner and was told he wasn t there tried contacting him several times and he hasn t returned my calls. Very bad business practice especially for a customer who paid for work to be done in advance. Take your business elsewhere. Liars and scammers still working on getting my money back from them 4 months after the deadline that they gave me to have my work completed.
gun fan (guns forever)
a year ago
Set an appointment at 5 pm for a tint, walked in said he could not take me in and had 5 cars to go. I have no idea why toyot refers these people to their customers but I would not do business with them.Service: Privacy window filmsService: Privacy window films
Daniel Tohme
3 years ago
This place has done an amazing job. I delivered the car to them at 12pm and they got it ready in two hours. An amazing place. In order to go back to work they gave me a car from there and then they delivered the car to me. Best tint Job i have has in my cars.Service: Privacy window filmsService: Privacy window films
Martin s vlogs
9 months ago
They have done all my cars and always great service. Always recommended.
Richard Ramirez
3 years ago
Avoid going to this place at all cost!!! Went to get my windows tinted on new car ,after I agreed to get it done they charged me upfront and i picked up the car and took it home but I noticed the windows looked foggy so I waited a couple days for the tint to cure then washed my car and the windows still looked foggy so I went back to complain right off the bad they told me it was ceramic tint and thats why the Windows looked like that but I have other vehicles with ceramic and they do not look like that at all . After i called them out on their bs come to find out they used the cheapest tint then the owner said she will replace the tint but will charge me for labor , she s crazy no thanks I will not pay for labor when I only had the tint a couple days it should have been under warranty. Avoid this place they are thieves and don t pay upfront wait until work is done !Service: Vehicle window tinting
Enrique Campos
3 years ago
I wasn't sure where to go to get my car windows until my best friend recommended me to window tint! I have to say I am super impressed and satisfied! the guys worked on my car and I have to say soundwave and the others who work there are super professional and get the Job DONE! Thank you for great service!Services: Sun control window tinting, Touch screen & projection screen window films, Decorative window tinting, Vehicle window tintingServices: Sun control window tinting, Touch screen & projection screen window films, Decorative window tinting, Vehicle window tinting
Emely Banos
3 years ago
Wonderful experience. The customer service they provided was excellent! Their prices are good and their management is excellent they detailed my car and they left it in perfect condition!!! Everything was done in a timely manner and thats that my car was super dirty.. lol... I am definitely recommending this place to everyone!!Services: Sun control window tinting, Vehicle window tintingServices: Sun control window tinting, Vehicle window tinting
Pedro Rosado
3 years ago
Terrible customer service. Their car wash people damaged the clear paint protection film on my truck and the vinyl wrap on the grille. They did not try to fix it at all or take responsibility. Had to go 2 times to get the sound system checked and they even put the backseat wrong. Will not do business with them again.
Xiomara Jimenez
3 years ago
There is no better place I could go. Excellent service and excellent communication not only from the owners but also from the guys in the back. My sound system, alarm, my window tinting all of a perfect quality. Highly recommended 100% completely exceeded my expectationsServices: Sun control window tinting, Privacy window films, Heat control window films, Paint protection, Daylight redirecting, Vehicle window tintingServices: Sun control window tinting, Privacy window films, Heat control window films, Paint protection, Daylight redirecting, Vehicle window tinting
Shenel Joseph
4 years ago
If I could give this negative stars I would! Customer service is horrible, employees are rude and I have yet to get an install that I paid for using one of their loan services for audio work. I came there to get the situation handled and they are never there. I called the shop and the management is never there! I got an alarm system for my husband, instead of getting a brand new one, I got a used one with damaged wires(see picture below).I have so many problems with this business it is beyond my sanity. If this situation is not handled in-house by the end of the week, I am ready to handle this matter legally. I have lost money, time and patience!DO NOT BRING YOUR BUSINESS THERE!!!
Julio Cruz
5 years ago
I spend a couple of days driving around El Paso trying to get the best price on a sound system for my truck and these guys gave me the best deal by far. Awesome customer service and they give you different options so you can pick the best one for you and your budget. Highly recommended.
Yoga with Gabbie
2 years ago
Very happy with the window tinting they did on my car. When I had questions they were quick to respond and quick to get the job done. Definitely would recommend.Service: Sun control window tintingService: Sun control window tinting