Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eric Segura
a month ago
I dropped my welding rig off in july of 2020 to have a new transfer case installed that I had already bought and had ready for them, I asked them to look it over for anything else that needed to be done and they call me back and say the rear end needs to be rebuilt, I say go ahead and do it. He told me it may take up to 8 weeks to finish I said okay they gave me a loner vehicle that I was completely happy with. 8 Weeks comes and goes and they ha e not finished my truck. He says because of the pandemic it's taking longer than normal to get parts, I can understand that and am still being patient. I get a call a couple weeks later saying the parts came in but they're the wrong ones. I'm not from el paso, I was there for work. I told them I needed to go home to Oklahoma at the end of October and it needed to be ready, he said it would be. I needed to leave on the 31st of October they called and said I could pick it up on the 30th. I go and pick it up and leave as planned. I make it 100 miles out of el paso and the axel shift shears off and my rear end catches fire. I call them and they send a mechanic out to change my calipers because they said that was the problem!! They come out and see what the problem is and send a tow truck to take it back to the shop. That was a year and 9 days ago I don't have my welding truck which I use to make a living and now they are not answering my calls I paid them 3000 dollars to fix my truck and it's cost me over 50000 in lost wages from not having it running. I came back to Oklahoma last year and they let me use the loner truck but I get a call from the owners brother a couple weeks ago that the truck is no longer registered. The truck they gave me wasn't even theirs to give it was his brother's. It is now March of 2024 and he finally finished my truck after I had to spend 4000 dollars on a lawyer a year ago, I had to ship the truck from el paso to Oklahoma and the truck gets here and doesn't have the right key and the parking brake line is cut in half there's a brake fluid leak on one of the calipers they stole a jack I had on the truck, they stole a battery from me it's missing lug nuts somebody cigarette butts all in the floor board, they used my tool box as a rash can. DO NOT DO BUISNESS WITH THIS SHOP!!!!! THEY ARE CON ARTIST AND WILL TAKE ADVANTAGE OF A GOOD PERSON AND NOT TRY TO MAKE THINGS RIGHT!
Julia
3 weeks ago
Great place, left my car back to running good. The owner is a good person, he came to pick me up at my apartment, and took me to the bank to get the money I owed, a gentleman. I will bring my car again if I have any other problems, I hope I don't have too. I give them
Jesse Esparza
6 months ago
Took in my Camaro to "Better Built Transmission" to be serviced for transmission fluid leak from the torque converter. After 10 days, my vehicle was ready & as soon as I hit the road, the engine light illuminated, then began a loud rattling sound. When arriving home, the shift lever suddenly came undone and stalled the vehicle, placing it out of commission. Fortunately, I hadn't caused an accident from their lousy work! They sent a tow-truck the next day & took it to the other shop "Montana Transmission." Finally, a few days later, the vehicle was ready again. Being uncomfortable with their lousy work, I checked the transmission fluid & was overfilled with 10 quarts. According to the owners manual only 6.7 quarts are required. $1,650.00 for a leaking transmission & lousy work! Thanks a lot, "Better Built Transmission & Montana Transmission," (same owner) for putting my life, my passengers & other drivers lives in danger!!! I don't know how these two transmission shops have such good reviews. They must've somehow given themselves good reviews on their website to look like the service is good quality, but it's not!. So, be careful with these guys.
raul porras
7 months ago
Have a 1972 f100 automatic and needed a transmission upgrade and An AOD was suggested at Better Built transmission and was given the estimate of $2300, and was told it will take 3 weeks.. It was not even touched for the 3 weeks and taken to Montana transmission to be installed and was brought back to Better Built( same owner) and Robert called me that was ready he had tested and was good to go! Went to pick up and the truck was in second gear all the time and never shifted the cable that puts the pressure to shift was never installed...Left the truck and they took it back to Montana transmission where Danny the builder was, Alfred the owner at the end of July called me and said the transmission was shifting and just needed to be driven a few miles and bring it back for fine tunning in one week! I paid $2300 and took the truck.. Truck never change to overdrive or the the kickdown worked ..Took it back for them to fix it and the valve body was not working and was changed and drove it and was back to second gear only .. Another valve body was placed and now the governor is the problem.. I have talked to the owner and everitime get an assurance that is going to be ok.. I'm tired of waiting soon will be four months and no truck and no money! I have given them time and so many opportunities to get it working, I honestly lost all confidence in this place . Both places Montana Transmission and Better Built .
Ivan Cunningham
3 years ago
Great service! I had to replace the Clutch in my 2013 Mustang. I dropped it off Friday afternoon, I was informed I needed additional parts (flywheel, slave cylinder) so the owner told me I could use his discount at Casa Ford. I got the parts, brought it to him (I prefer to get my own parts so I have every record) on Saturday afternoon. Picked up my car on Monday at 3pm. Amazing service and super fast. Really great people work here. 5/5Service: Transmission
Omar Darwich
a year ago
If you have any mechanical needs talk to Alfred first!Not only is he incredibly knowledgable, but he goes out of his way to make sure you know what your vehicle needs. Honest, quick, and good work. You can't go wrong coming here.Services: Transmission, Steering & suspension repairServices: Transmission, Steering & suspension repair
Eze W
4 years ago
Very pleased with the rebuild on my Suburban. The process was very simple. I gave it about 2 months before I did the review to make sure everything was working properly. I have yet to pull a trailer with my suburban but will soon. Overall I went with Montana Transmission because of the reviews and they gave me a fair price and did a quality job with warranty. I will be coming here for all my transmission needs.Update 6 months later: took a trip across the US after the rebuild. Absolutely no issues and that was about a 3800 mile round trip. I am absolutely satisfied with work done at this business, also the owner was extremely courteous and went out his way for the customer service. I recommend this shop to anyone when I can in El Paso.
Jacqueline Garcia
6 years ago
I came here to get my car checked , they had it up and running at a decent price in no time, broke down again and they had me running after 2 days and worked with me financing . They showed me all the parts that needed replacing and when I wasn't there I felt my car in good hands. Mechanics were nice, very communicative, respectful, and overall communicative. Highly reccommend this place to friends and family. :) I will not take my car anywhere else.
Dan Corona
6 years ago
Alfred and his team are great!! He helped take a bad mistake, on my part, and rebuilt a salvage transmission I had on my Chevy S-10. He added a separate oil cooler for my transmission on top of what he had already done. My transfer case ended up being screwed up too, and he helped me take care of that as well. I would recommend him to anyone who had transmission problems, or any problems for that matter.
Eugene Jones
2 years ago
One of the best if not the best shop in town to repair, rebuild or replace your transmission, for three reasons:1) the owner and the mechanics are very knowledgeable and provide expert, professional service;2) beyond being expert and very professional in fixing transmissions, they are excellent problem solvers and will help you find the right solution for whatever problems your car has. I brought in a 2006 Audi A6 Quattro 4.2 with what I thought was a cracked block with lots of leaks everywhere, from the oil pan to the transmission fluid, power steering fluid and engine coolant, plus an old worn out transmission. They fixed an expertly repaired every leak and even recased a used transmission I had purchased that came with a broken bell housing. I was very happy they were able to fix a car which I had given up on. They put the newer transmission into my bellhousing giving me an almost new transmission to replace my worn out 170,000 mile broken transmission.3) Finally, and probably the best thing I I like about this shop, is that they're friendly, honest, good people. Their friendly, heloful attitude and their honest, professional work qualifies this shop to be highly recommended to anyone looking for a decent honest professional place to get their car's transmission fixed.In my case they went above and beyond the transmission to fix many other issues with the engine. Now my car drives better than it ever did before.Thank you Alejandro and team!
Erick Rodgerz
2 years ago
Great! I've had my brake pads changed there some 10 years ago and had my radiator replaced last week. Ok price, finished quickly.
mae rae
5 years ago
The owner is great, understood my financial situation and worked out a plan that was best for me.In my opinion he put the customer first and his business second.Smart guy, definitely knows what he is talking about in regards to transmissions.
Rick T
6 years ago
5 stars well deserved, a few weeks I had my 03 Accord transmission rebuilt and runs like new. At first I was not too confident with having them fix my car but I am glat that I did. I recommend this place to anyone.
Angela Torres
6 years ago
Owner is a great guy, but watch out for Mechanic Martin. He worked on my car at a decent price but did a lousy job cutting corners. A job he said would take two days was done overnight. He disappears and keeps saying he'll be there. Took car to another mechanic and he had to do job over. Left my car great. There was damage done to my vehicle because of his negligence! Don't let Martin work on your car!
John Markel
6 years ago
Alfred is the best in town! Done on time and everything is very professional. Not expecting such great service . By far the best in El Paso. Take your car or truck to this gentleman. Will be getting all my services done here.
Sierra Lima
5 years ago
Had my 54 Ford there for a rebuild of the rearend. They did an awesome job and were very patient with my messy parts supply. The price was also very reasonable. I recommend this shop for sure! Thank you guys.
Erica Lynn
6 years ago
I was stranded after my transmission failed in a small west Texas town called Van Horn. I called Montana Transmission at 1:00 am and spoke with the owner, who promised to get me back on the road as soon as possible. Alfred and his team not only rebuilt my transmission in record time, they also did the job for the most reasonable price in town and provided my family with a ride to the places we needed to go in order to take care of business while we were stranded. When they finished, we successfully towed our trailer full of belongings on the car from Texas to the mountains of California without any problem. Montana Transmission is a very trustworthy and reliable company. I wish I lived closer so that I could use them for all of my automotive needs. If you are a customer looking for a great mechanic who will not take advantage of you, look no further. These are your guys. Thanks Montana Transmission!
Robert Espinoza
4 years ago
these guys did some work in my dodge 2500 and it was grate no problems at all my transmission is fantastic i just came back to some more work on it . i know the service is gone be done good as well i trust them . highly recommended.
Joel Hernandez
a year ago
Great service, very reliable. Was able to install a manual transmission and new axles I provided. Recommend!
Daniel Rosalez
2 years ago
Great job, hard workers doing their best to get the job done. I had a transfer case rebuilt. Nice to have my 4x4 working again.
Looo Sooo
4 years ago
I was so pleased with the service I was provided at this transmission shop very straight forward and willing to assist in anyway possible and the work was done in a timely manner taking more work there because I trust and that goes along way.
Rafael Camarillo
3 years ago
Awesome experience and service with my transmission i am glad that i took my car there with alfredo he is so nice and they charge you a fair price depending on the problemi highly tecomend this shop montana transmissions
April Dinner
8 years ago
High rating for an honest answer and for resolving the annoying noise in my 2000 manual hyundai. You took the time to listen and found the leak in the transmission. I'll tell others of your professional service ..thanks mr. A!
Dina Mali
6 years ago
Very very happy with the transmission work performed on our car. The owner was very pleasant and professional! We will come back again. God bless
Daniel P
5 years ago
Took care of me asap on a issue I thought was going to be a big expense and turns out it was something simple... The owner is very nice and made me feel welcomed.. Highly recommended.
M V
5 years ago
Very bad service. Giving us the runaround on our car. Took this dude the longest to fix it then after a whole month he gives me my car back and still not working properly.
WINSLEEZ
4 years ago
They went out of there way to fix the transmission in my truck and can't thank them enough. If highly recommend them.
Chris Pecero
6 years ago
Very dependable going out of the way to provide excellent service. All around mechanic with reasonable prices. I d recommend to any and all!
Moto Skeeter
6 years ago
Good fast service. In and out within a week! great price on a full build for a dodge 2500!
Annette Sanchez
3 years ago
I took my truck in to fix my transmission it was sitting in the same spot for a month they never fix it I would call all they would tell me we will have it ready and they never got to it