Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marco Jasso
7 months ago
I had "five star" hopes for this business. Customer service was great, very friendly, courteous and professional. The work was done in a timely manner and exceeded my expectations. But, when I took the car home I discovered they had switched by brand new battery with a cheap and defective walmart brand battery that did not fit the car properly. Fortunately, they rectified the situation by getting me a new battery that actually fit the car. So make sure to photograph and inventory your vehicle before dropping it off.Update: Upon closer inspection, I discovered they never replaced the windshield washer fluid reservoir since it was leaking. I obtained a new one myself and when I tried to install it noticed that the metal bracket that is used to bolt it on was bent and the holes did not line up. No wonder they didn't replace it. Check your vehicle inside and out before taking possession of it.Services: Painting, Body & Trim
Cesar Robledo
3 years ago
I ve hard my car repaired by them twice and both experiences have been great! They don t take advantage of people and have been honest with me on what repairs the car needs. They complete the work on time and Sergio has a good team to make sure to be in communication with you. I attached photos of their work . Highly recommend!
Jessica Renteria
2 years ago
The absolute worst experience ever. After my body work was complete, they had me pick up my vehicle in the dark so that I could not see the awful job they had done. The next morning, I noticed the bumper was sitting crooked on my vehicle, so I took it back after work. They insisted that I must have hit something else to cause it to happen and refused to fix the shoddy work. I recently finally saved up the money to have the repairs correctly done. When I took my car for repairs, the new body shop showed my where they had incorrectly mounted my bumper using screws. They were shocked at what they saw, and said that no one with any kind of experience in body work would ever have mounted it like that.Services: Painting, Body & Trim
Alexander Isaac
3 years ago
Very professional and loyal business. The staff was very helpful, honest, and helped repair my vehicle in a timely manner! They helped with my insurance deductible and their work is 110%! I highly recommend this shop to everyone! Amazing service and communication, will definitely go back to them if needed!Service: Body & TrimService: Body & Trim
bria hollis
5 years ago
Awesome service. Soon as I walked in I got a good vibe. Sergio set down, talked to me helped me, discussed all my options. Helped me with my deducible. Got all brand new parts for my charger, Paint job awesome. Love the work and definitely took there time to make sure every thing was put together properly. Kept me up to date with all my repairs and even let me look at my car while going through the stages of getting repaired. I definitely recommend anyone coming here.
Sierra Ferris
5 years ago
Sergio is fantastic! He was professional and helpful. They did such a wonderful job of fixing where I hit my door and they even helped me out with some other things that I needed done. I've been recommending them to everyone. I will definitely return if anything else happens to my car.
Diana Marmolejo
4 years ago
Excellent customer service. Honest shop, the owner very involved in every step of your repairs. They educate the customers as to every option they have. left my car looking like new, I highly recommend them to anyone who needs work done on their vehicle.
Jessica Zamarripa
3 years ago
Service at Eastside Collision is the best. Took in my Car Monday morning by that Friday my car was ready and they even brought my car to my job. Amazing service and super fast, quality is on point. I really recommend this place if you're looking for a new paint job or even do minor repairs. Thank you eastside Collision for the best & fast service!
Joanne Skinner
10 months ago
I think this collision shop does very good work . They also help me with my deductible . The work was done in a timely manner, I would go there again, I would recommend them
Zareth Brown
3 years ago
I ve gotten into two accidents this year in a matter of 2-3 months. That s not something I m proud of but I am proud to say that everyone at Eastside Collision has been so helpful putting my nerves at ease by walking me through every step and every dollar. Their quote surpassed competitors and even had it done one week before another shop stated. The quality was not any less either. With all the sensors and gadgets it has I thought my car wouldn t be the same but thankfully that s not the case. I ve been literally put to tears with appreciation for everything they have done for me. I highly recommend them as the best place to go.Service: Body & Trim
Auty Ortega
5 years ago
Extremely professional and efficient! I could not recommend a better body shop. Staff and owners are friendly, trustworthy, professional and knowledgeable. Everything was handled in a timely manner and the stress of having to deal with the repair of a vehicle disappeared with the quality of service that was rendered. Amazing defines the customer service and treatment that you will receive here - don't look further this is where you need to bring your vehicle to get repaired.
Rob Lisa Ballesteros
5 years ago
My car was in a bad accident and my co worker/friend recommended this business to us. Sergio came to my home and looked at it, ordered parts on the spot and took her away for repair. Picked her up today and she looks like she was never in an accident. Excellent customer service and amazing work. Thank you so much Sergio and also to your crew!!!! I will highly recommend your business!!!
Roxana E
10 months ago
They fixed fixed my car very quickly. Danny was especially helpful and cooperative. I would recommend this place.
Martin Mm
4 years ago
This shop is the absolute best! When you get into an accident it's never an easy process but these guys help out alot with the insurance company and they have free towing to the shop. The entire experience with these guys was positive. I totally recommend them 100%!
olga morales
2 years ago
This place has the most amazing service and staff the owner is a "man of his word " very helpful! he goes above n beyond to give you the best service n a great paint / repair job. Ther r not enough words to Express how satisfied I am with his service. I highly recommend them to you all "YES" Easside Collision you r a "5" n more thank you for all your help n service.
iPhone
2 years ago
I WANT TO THANK EASTSIDE COLLISION ON BUCKNEER. THE WHOLE CREW, SERGIO, DANNY AND CHRISSY!!! They helped us soo much in such a stressful time for us. We are pcsing out of the country. Our windshield ended up getting busted by trailer debris on the freeway . Everywhere we went and called were wanting us to pay nearly 900$ to fix the windshield.We were recommended to come to Eastside collision. I wish i could thank you all more!!! But they fixed our windshield with in 3 days!!! We got our baby back today 2019 Ford Fusion. I am soooo thankful for you all!!! ! I HAVE BEEN RECOMMENDING THEM TO EVERYONE! IF YOU RE READING THIS! Yes!!! Go to them for your car repair needs!! They Will get you right!!! Thank you again!!!From the WOOTENS!!!
Aldo Martinez
3 years ago
Hands down the best body shop in El Paso there super fast and prices are fair Thanks a lot To Sergio and his crew they fixed my challenger in less then a week super super fast!! Plus they gave me a statement on all the expenses about my car... very professional not like other places they are the best!
Marlene Medel
4 years ago
10/10Very informative super professional absolutely excellent service answered every single question we had about our family van.Not only did they call a tow company for us but they paid the towing fee.They helped beyond measures and were very quick. No loop holes, nothing shady.
Adrian Rodriguez
5 years ago
Amazing work. Car looks like nothing ever happened to it. Very good price, they helped out a lot. They get things done as fast as possible. Also the paint job is amazing! Looks exactly like it was fresh out the factory!
Derek Ellsworth
4 years ago
Do not bring your car here! I took in my brand new power stroke In for a repair on the front bumper. They completely ruined my truck! They could not even match my paint and ended up replacing my bumper with a used one. Worst auto shop in El Paso!
Austin Lesemann
4 years ago
Wouldn t even recommend them to worst enemy. Place is so sketchy. Over the course of 6 months they couldn t even repair a vehicle the right way. They don t even put all the hardware back on. Don t align fenders and bumpers properly. They want to act like they re the best. Even the owner is unprofessional. Just a word of advise stay away from this place!!! I would give them a negative rating if I could!!
Arick M
3 years ago
I was in a very desperate situation after getting into a accident and stranded on the road I was recommended here by my tow truck driver. These guys from top to bottom went above and beyond and made sure I was safe to be on the road instead of rushing me out they did more than they said they would and the quality of service I got is better than anywhere in Texas.Services: Tires, Electrical, Auto engine diagnostic, Body & Trim
AB
5 years ago
My corvette was well taken care of Eastside collision is the best in the body shop business period very professional great customer service and skills. Made me feel like family thank you Sergio and Ceasar and all of the Eastside collision family you guys are the best!!
Monica Gonzalez
4 years ago
They went above and beyond to make sure everything with my vehicle was taken care of. I am very pleased with the amazing service that the staff provided to me. Highly recommend!
Oskar Guardado
4 years ago
Extremely unprofessional! Starting from the owner Sergio to his hedgehog side kick! They kept the car for over two months only to have it still not working! Save ur time and money! Was recommended to this place by the tow guy.
Vicente Hernandez
4 years ago
Regret it, every moment. I have reasons to believe I was scammed by the tow truck guy. He suggested this place was great, however found out it was everything but professional. this place nothing but run arounds. Never any straight answers. All they did was ruin my vehicle. Never would I ever use them again. I will be suing them bet on that.
Jorge Contreras
4 years ago
This place is horrible will give u the run around and wont answer give you straight answers. They didnt replace parts that needed to be replaced, returned the car with over spray, parts not installed right, window tint missing that shouldn't of been removed. Tried to get the car out from the shop to take it to another shop they way over charged to take it out when it was there even a day there. Stay away from the shop!!!
Estevan Canales
5 years ago
Great people and great service, had my car in and out in less than a day, definitely recommend here before any dealership
Eddie Castaneda
4 years ago
Awesome job on my car great staff left me vehicle looking brand new will definitely return and refer.
Andrea Martinez
4 years ago
Worst body shop in El Paso!!! Do not leave any personal items in vehicle, you will not get them back! This place is extremely unprofessional and will only take cash! They are not with the better business bureau! Buyer beware