Complete Auto Hail Repair
4.8 (69)
1485 Bessemer Dr, El Paso, TX 79936
(915) 867-5920
completeautohailrepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joe A
2 years ago
Angel, came to my home evaluated the damage, gave me a time he d pick up my vehicle from my employment. Completely professional and kind, kept me informed through the process. He then delivered the vehicle to my home. The work was fantastic, the car looked brand new. Awesome customer service!!!! Highly recommend!
Alley Ping
10 months ago
Sal and his crew did a phenomenal job both in communication and execution of repairs. He loaned us a vehicle, and even worked with our insurance to prevent them from totaling our vehicle. These guys were truly a blessing and we are so thankful to have had the opportunity to work with them.
Angie Brooks
2 years ago
These guys are great!! Walked me through the process and handled the insurance company! They were punctual when they picked up my truck and had it back to me when they promised. The work was great and you d never know it had hail damage! Great customer service and I d highly recommend them to anyone!
J M
8 months ago
From start to finish they made the process very easy and stress free! My truck had very bad damage from hail by the time I got my truck back it looked brand new!
Josh Orban
a year ago
Ruben with Complete Auto Hail Repair was awesome to work with. He was able to talk with the insurance company, found damage that the initial estimate did not cover/was not going to repair, and his techs did an awesome job on my aluminum F150. Definitely recommend. I'll be in touch if another storm happens to come through!
Giorgio 8A
a year ago
A Guy named angel came to my house and was very professional and knew what he was talking about and completely convinced me to get my car fixed the very next day. If he wasn't so nice I wouldn't have gone this route. The best part is they lend me a car for the meantime. I would have gone to a body shop to fix my car and paint it a whole new color.
Mewaponn y
a year ago
Did very good work as far as dent repair, and Ruben was very nice. There were some problems as far as not putting all the screws back in my headliner, and I had to find out myself that a clip was broken, but once these problems were addressed they were delt with very quickly. High review for customer service and the pdr itself.
Susie Denson
a year ago
Great experience working with Ruben and the El Paso Team. He was very knowledgeable and available to answer additional questions in helping me through the whole process from dealing with insurance to completion of the repairs. Excellent work done in a timely manner. Highly recommended!!!
Frank Ortega
a year ago
Angel and George run the number 1 auto hail repair business in El Paso. Ford house on Redd rd advised me the best they could do was help me on half of my 500.00 deductible. George and Angel never thought of charging me any part of my deductible. They worked it into the job. The only guys I would trust my 2022 Chevy dually too. They even do rv hail repair. I'll be bringing it by too. Thank you guys.
Aleesha Duran
5 years ago
We had the pleasure of working closely with Ruben, and his team in Colorado, as they serviced our clients vehicles. Repairs were done in a timely matter and very helpful in processing the claim with our adjusters. All around a great company and great workers! A job well done!
pedro veloz
4 years ago
Great service! They repaired hail damage from my truck in a few days. No deductible paid and they ven lent me a vehicle at no cost. Raul was very professional and easy to get a hold of. Would definitely recommend.
Brenda Cline
a year ago
We received excellent services from Ruben from the Killeen TX branch. The services were professional and received our vehicle back within the same day. Thank you for your good customer services.
Sandra Calderon
2 years ago
The service is fantastic. My truck was picked up and even delivered spotless and better than ever. Every detailed was managed with care. Everything I had a question or concern ot was addressed quickly and accurately. Overall the service was superb quality!
Yasser Hajlaoui
4 years ago
Excellent work! Brought my car to them after it was damaged by a Hail storm. When I got my car back it was like new! All the dents from the storm were gone plus other door dents that were there before. If I could give them 7 I would! I highly recommend.
Daniela A.
4 years ago
Westside Tent- I ve had two vehicles repaired here from hail damage in El Paso, TX. Both times I received excellent customer service from Raul. He truly goes above and beyond. They get the job done quickly and they handle all aspects of insurance claims. The convenience of having them bring my vehicle back to the westside tent for me was great. You wouldn t even know my cars where hailed by looking at them now, the repairs where good!
David Sickles
5 years ago
We had severe hail damage in Albuquerque. The people at Complete Auto Hail Repair did a great job at fixing my cars and getting me to and from the car rental facility. They also gave me a heads up on any hold ups with parts that were on back order.
Gabriel Esparza
5 years ago
These guys did the repairs right and quicker than expected! I see why the other reviews are just as highly rated. This is no fluke, they know what they're doing and it makes it easier to recommend to others and also return if we ever get more hail damage to our vehicles again!
Monica Villegas-Piseno
5 years ago
While in Lubbock, TX, my car was hit with damage from a big hail storm. I live in Georgetown and I m new to the area so finding someone I trusted with my vehicle was proving to be difficult. Worried about the damage and being taken advantage of, I called CAHR. They offered to do something that no one else did; they offered to come to my job for a free estimate. Once there, they gave me their number to call/text so they could meet with the insurance adjuster too. Once that was done, they took my car (approximately 11am) and told me it should be two days when I got it back. The next morning (approximately 8am) I see the gentleman pull up with car looking good as new! I work in the automotive industry and when the guys at work saw this their jaws dropped. Less than 24 hours and my car was back ANd they guarantee their work if something pops up later. It s been two weeks and my car is still look better than before!
Rebekah Wenger
5 years ago
Did a great job on repairing the hail damage on my car. Fixed all dents and my vehicle looks brand new. Friendly and good customer service
Sarai Tarin
4 years ago
The gentlemen that run this business are so nice and courteous. They explained to me the process and answered all my questions. My car got fixed in no time. I am so happy with how it looks, it honestly looks better than before. Thank you so much!!
Alex Horry
5 years ago
I had a great experience! They re all wonderful people and I enjoyed working with them. They fixed my car and it looks great! I would choose them again!
Ali G
6 years ago
Great work on my vehicle . I am very pleased with how my car turned out . I highly recommend to all . I've gone to other collision centers in the past and was very disappointed . Thank you so much my car is pretty again!
Erica Ramos
4 years ago
Sal, George lopez, and jo were so great! My car was ready in 6 days after dropping it off! They kept me updated the whole process. I will always come back here when I need it!
Dan Heard
5 years ago
This company made the car look like new after the repairs were complete. They took care of the insurance and were very reasonable. I highly recommend them.
Monic Ortiz
4 years ago
I had a lot of damage on my Jeep, Complete Auto was able to fix all the damage like new. Great people highly recommend their services.
Janie Frerichs
4 years ago
They reroofed my home. But they did not bill by the work done. They wanted all of the insurance money. After having a meeting with them they would not change the bill. If you use them get an estimate FIRST and ask for an itemized bill.
Olga Acuna
4 years ago
Great customer service! Very courteous and professional!! They do excellent work on your vehicle and highly recommended this hail repair center!
Greg Livingston
4 years ago
From the very beginning Raul was very professional And courteous. I had great comfort knowing that they are locally owned and they would be here should I need them in the future. Highly recommend you ask for Raul.
bunker631
5 years ago
Amazing place! I had 3 cars with hail damage that needed to be repaired. All cars were handled professionally and quickly. All 3 look brand new!
Destiny Reyes
4 years ago
Great service! The communication was great and quick. The service was clean and efficient and customer was amazing! Definitely recommend this place to anybody looking for hail repair fast and easy!