Casa Buick GMC - Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Monica Garcia
2 years ago
06/2021I found my self back here unfortunately because they handle Geico s inspections for their collision so I went ahead and agreed to do the work to replace my door with them, There was a line that was removed from my air conditioner fortunately my husband was able to place it back because that would ve cost me because I had a huge leak in my passenger door right underneath the glove compartment they removed all moldings from the front windshield to the door that they replaced .I put a passenger door and the driver door side picture So you can see how my molding looked before they touched it when they replaced my door and then did that s how it looked after if you notice the molding is completely gone I took it back to mike and then also called and spoke to Danny they wanted me to call my insurance and ask them for more money so they could finish that or fix it but that was completed by them it wasn t done correctly but when you pick up your vehicle and they ll make you pick it up at closing time so that way you don t have enough time to look at the car it s like a hurried process and I could see why. I also remember him saying that he s sorry that he took so long they re short staffed and too much work

  Josie Garcia
3 years ago
If you're thinking of taking your car in for repairs, please think twice before you do. They placed someone else's license plate instead of mine on the front. I was driving with two different license plates until I noticed. When I went in to get this taken care of, they said they had lost the plate. REALLY?? Then, they said I have to go to the DMV to get a replacement! My own time, my own transportation and pay for it myself. Then, my car was driven over 200 miles when it was supposed to be there for a front bumper repair only! Why did anyone there had to drive it at all? Who authorized that?

  Manuel Loya (Manny)
a month ago
Inspection Sticker due forApr 2024 in about sixty minutesPassed... thank youSally *

  David Mendoza
a year ago
I've always get good CS here. My bad review is for management. Credit card surcharge, seriously? Tell your cashiers to mention this prior to taking a credit card.

  Michael Plank
5 years ago
Even with an appt I had a long wait just for an oil change. They didn't give me a courtesy wash or install my cargo liner. Good customer service in parts, he patiently helped me download my Buick rewards points for some merchandise.

  Ken Redmond (and Maria Elena)
4 years ago
Out of curiosity, we went to check out the Buick Encore. Loved it so much ... with the fantastic aid of TYLER ARRIOLA, we purchased 2 new Encores. Tyler is simply the most professional Sales person we have ever had the pleasure to do business with. Everyone we met from Crawford's family treated us with great respect & went overboard to ensure we were completely satisfied! This was definitely the best car-buying experience ever....!!!

  P
2 years ago
Casa Nissan and my auto insurance GEICO MILITARY were bound to get my auto fixed right. They really did go all out. We certainly appreciate their professionalism and acumen with both body work and the mechanics. Thank you Casa n GEICO happy new year:) 2022

  Edward J. Coleman
3 years ago
I bought my first pick-up Truck (GMC Denali) at the end of April from Crawford; and this was the best buying experience I have ever had! I have bought Cadillacs, 3 Audis, and 4 Hondas. My Sales person was Michael Mannix, and he paid close attention to all of my needs. I could not believe the level of detail he went to! To include, introducing me to the service manager, and giving me a full tour of the Facility! Secondly, the Finance Manager Mrs. Holguin was outstanding in her knowledge and assistance with all financial issues. Together their Customer Service was AWESOME!I Love my GMC, and for my first utility truck - I have everything I wanted.Thank You Crawford Buick GMC, Mr. Mannix, and Mrs. Holguin for an amazing buying experience! I will recommend you to all of my family, and friends!E. Coleman, Ret. U.S Army Disabled VeteranStill continuing my service to my community!

  Emil Austin
4 years ago
I have been going to Crawford over 12yrs and my service manager Wade Brookings is truly a sharp and intelligent service manager and always insured he rendered me excellence service.

  Special T
3 years ago
Melissa, JoAnn and the mechanics, that work on my vehicle, were great! Service(s) and support is always exceptional!

  lorenzo
3 years ago
Great experience purchasing a vehicle. Soraya Holguin was great, will definitely come back again.

  Marian Rollins
3 years ago
They were very professional. My car was repaired wonderfully.

  Daniel Cervantes
4 years ago
For all your GMC issues talk to Wade in Service department. Great attitude and very knowledgeable!

  Marta Jaramillo
4 years ago
Danny Martinez asset to your company service excellent

  Guillermo Rodriguez
5 years ago
Danny Martinez, always provides great customer service!!!

  Maria Gurrola
5 years ago
Terrible customer service doesnt even deserve a star.

  Erick Jonathan Quiroz Santill�n
3 years ago
Excellent service, and excellent work team.

  Marc
3 years ago
Do not go here you will not be able to speak to anyone

  Juan Zubia
4 years ago
Excellent customer service from Melissa!!

  Margaret A. Garcia
4 years ago
Liked this place, nice people and nice atmosphere

  arthur montano
5 years ago
Great job

  Todd Miller
4 years ago
Great service!!!

  Efrain Ponce
5 years ago
Excellent service

  Rosaura Portillo
2 years ago
The service is very good, there are always attentive people to offer answers to your questions.El servicio es muy bueno siempre hay personas atentas para ofreser las respuestas a sus dudas.

  Juan Flores
3 years ago
Good service, precise and clear information....about the purchase of your vehicle....Buen servicio, informaci�n precisa y clara....sobre la compra de tu veh�culo....