Don Davis Motor GMC Chevy

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Peter Craig
2 months ago
Great service, very knowledgeable service department. I had considered going to a "big city" dealership because I had some sense I'd be more confident in a huge city dealership maintenance department. Now, if I were living in Houston, I'd drive to this dealership to get my work done. Very good communication about every detail, very willing to suggest minor things I could take care of myself, if I wanted to, and very fast getting parts and diagnostics were spot-on...which can be complex with multiple engine codes. Picked me up and dropped me off as well. Just outstanding. I live right here, in El Campo, but I'd drive a long way to come back, if I needed service again.

  Lucinda Saenz
4 months ago
Service department is in need of more Customer Service training. The lack of communication in that department is HORRIBLE! Waited two months for my car to get serviced and at that I had to call to get an update on my part. Supposedly the part they had was for another customer but the Customer didn t answer for a month.Miscellaneous charge for $40 (which service can t tell me what they were exactly charging me) after I told them I was ONLY suppose to be charged $100 for my deductible. My WARRANTY covers 100%I do have to say towards the end Roland (Sales Manager) was very helpful with Communicating any information the Service department lacked

  Laura Paniagua
4 weeks ago
Roland Ruiz and Thomas were amazing from start to finish. I have purchased several vehicles with other dealerships and this has been the best experience ever. I will definitely recommend my family and friends

  Elisia Perez
4 months ago
Very pleased with my whole experience. Jason and Roland had SO much patience with me and worked so hard to help me get back on the road. I was truly treated like family and for that I am so grateful. Without hesitation I would rate my entire experience 10 out of 10.

  Wayne King
2 weeks ago
The customer service was great! Got what I needed done in a timely manner and the staff is very helpful and knowledgeable!

  Leona Loveless
3 weeks ago
Everyone are very happy and curtious. They made me feel like I was there only customer. There was never a rush when they were dealing with me. The best service department I have ever have been with. I will go no place else. Thank you Down Davis of El Campo. Leona of Matagorda

  Dana Quintanilla
2 months ago
Shopping at Don Davis in Elcampo has been the most seamless, hassle free experience I ve ever had. I would absolutely never go anywhere else. Customer service is top notch! I highly recommend the sales department and finance department over any dealership!

  Jorge Hernandez
a month ago
First I was scheduled for 12:00 but all their tech left for lunch. 2nd was asked if I could return at 1:00 and they would expedite my oil change, thirty minutes they said. I returned and didn t leave till a little past 2:00, not necessarily a big deal but I originally scheduled it at 12:00 durning my lunch break as not to take time off

  Shari` Mayer
5 months ago
I love my new Terrain! Eli was a true pleasure to work with and made this such an easy experience. No hard sales but led us , by listening to what we wanted , right into what I think is a great fit. Roland was also very helpful and so professional. I would highly recommend this team!

  Miguel Razo
4 months ago
The experience with the with the dealership was great my only complain is when trying to schedule an appointment on the app it doesn t show up at the dealership. After trying to schedule not only over the phone but the app I was told my appointment through the app wasn t valid so I had to call and when I told them I could get a hold of them through the phone, they told me that the phones were down. I would appreciate if this could get resolved. I have never had a problem otherwise.

  Suzan Thompson
3 months ago
Good experience. I have been buying all my cars at Don Davis since the early 90 s. Salesmen are great and service is good. Love this dealership and have for many years. Superb car also. Thanks !

  Ellie Garcia
2 months ago
Victor and his team in the body shop did an excellent job on my car. He gave me an approx date of return and I was very pleased.

  Jereme Smith
4 months ago
I have a GMC AT4 with the 2 piece tailgate. The message center said my inner tailgate was open, so I couldn t open the main tailgate. I arrived at my appointment and explained the problem. When the diagnosis was complete, they said I had to replace the latches and electrical switches at a cost of $1200 plus the diagnostic fee of $170. I set up the appointment to repair my truck the following morning. When I arrived home I was disgusted that I was going cost that much. I decided to check clean and spray the latches with WD40 and what do you know. It worked!! Now my tailgate works perfectly and I didn t spend $1200. I happily called the service department and canceled my appointment. 11/29/23

  Michael Duval
a month ago
Hands down best buying experience I ve ever had at a dealership. Their offer was more than fair for my trade in. They did not try to push an interest rate on me that was over what I was qualified for. I contacted the dealership to order a new truck and they were able to build me exactly what I wanted. They gave me weekly updates on order status and 1.5 months later the truck arrived. I previously placed an order with another dealership over 2 years ago for a Yukon and they were unable to fulfill the order. Scotty and Roland were up front and honest about the whole process and treated me like family. I would recommend everyone to this dealership. I won t buy a truck anywhere else. Thanks for the great service.Fast forward. I have now bought two trucks from them and still same great service. I won t go anywhere else.

  Larry Guerrero
2 months ago
Extremely professional, fast and courteous. Jessica in service is totally outstanding, helping every step of the way. Thank You

  Deborah Martinez
a month ago
Great customer service. See Scott Mathis for your purchase on a new car. We've bought 5 cars from Scott. Really great guy.

  David Zepeda
9 months ago
Had a great experience working with Jeremy and Cameron. I finally purchased the truck I ve wanted for years and thanks to these guys I got a great deal for my trade price on my new truck.

  Karen Hogan
3 months ago
Had a wonderful experience at Don Davis and my salesperson Virgil was outstanding. If you are in the market for a vehicle definitely stop at Don Davis in El Campo, Texas and ask for Virgil he will take care of you!

  Becky Ivy
4 weeks ago
Rebecca and Roland did an awesome job putting me in my new 2024 Chevy Equinox. Thank you for a job well done!

  Troylene jetton
5 months ago
I am sorry to say but they disappointed me this go round. I had an oil change scheduled for 1. I asked if they could drop me off. Yes no problem. Got there at 12:45 and they took me to my other appointment. At 1:50i called I was ready. No problem. Wait they called back and said my car was just about thru. Could I wait till it was ready. Ok. 2:50 I called cause nobody came after an hour. Ok they were sending now. Good. They was an hour late. Got my car. Asked when I went in if they checked tires. Yes ma am. 15 point check. Car still had 29 on tire pressure So that wasn t done. Now I wonder if they even changed my oil.

  Toni Gernand
4 weeks ago
Great customer service and service department with Salomon & his team earned a great score of 10+ Great job, thanks!

  Michael Rodriquez
2 months ago
They did a great job fixing my AC. Was able to get it in and out the same day.

  Linda Ayala
7 months ago
They went all the way to go get us a truck from another car lot. to make us happy that was the best. Very nice and polite. We were very satisfied. Couldn t ask any thing better I will refer them to every one I know. I love my 2024 GMC. Thank you

  David Ram�rez
6 months ago
Came from Houston , Jeremy did everything very quick ,exceeded my expectations. He treated us like family, answered all my questions and doubts and went over everything with me. Going to recommend friends and family to go with Jeremy. Thank you so much.

  Joey P
4 months ago
Very nice staff! Got me in and out with no problems very quickly with a great car.

  David Cano
4 months ago
Got great customer service on both of my vehicles. Young ladies we very helpful.

  James Lewis
10 months ago
The service department did an excellent job of keeping us informed as to the status of our car as it was being serviced. We appreciate the friendly faces and fine people who work at Don Davis. We have and will continue to recommend doing business with you. Thanks again.

  monty brack
7 months ago
Drove from San Antonio to El Campo to look at a Dodge, driving over I thought I may be wasting my time but shortly after arriving I met Eli my sales consultant and was put at ease he was very knowledgeable in all aspects of the sales. Got a lower interest rate than my credit union would have given me. Overall very satisfied with the deal I received. It was nice dealing with professional salesmen I highly recommend this dealership

  Michael Robinson
4 months ago
I was treaded nice respected he Really went over and beyond the call of duty to help us get a new car I really thank you

  kolby lee
3 months ago
Worked well with me, not pushy just gives you information and let's you do with it what you will. Will go back again.