Joe’s Master Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Johnny Hernandez
a month ago
Joe s Master Service has always be very thorough with the service of my Toyota Highlander. He and his staff are very knowledgeable and will make sure the job is done properly. Thank you Joe for your service and we will continue to do business with you.

  Julio Velazquez
a month ago
Awesome work..very professional and fast...and well done..service on my 2020 c300.price very reasonable. Will definitely go back if need it. I recommend Joe's Master service center 100%

  Cliff
a year ago
I've been going to Joe's Master Service Center for years for annual vehicle inspections. They've always done a prompt and thorough job. I've always been welcomed and given great service.Joe's also offers all kinds of car repair and maintenance work. While I've not required those services so far, I would not hesitate to take my car there. I've observed how they deal with other clients and have read the reviews from years-faithful clients who trust Joe's to do excellent work at a reasonable price in good time.Joe's also is an official U-Haul rental dealer. As you drive up, you will see some of the various trailers and trucks they offer.Now, if you're looking for a shop that has an air-conditioned waiting room that serves tea and petit fours and offers you a manicure, you need to adjust your expectations or go somewhere else. The waiting area is often open to the outside, has a fan, some sturdy wooden benches, and a TV to keep you occupied. What decorations exist have a biker / Elvis vibe (cool with me!). But if you want excellent service at a reasonable price from a trustworthy and qualified mechanic whom you can trust, look no further.If you intend to pay with a credit card, be aware that there is a sign that clearly states there is a 3.8% convenience fee on every credit card transaction. This fee recovers their cost of processing your credit card and helps keep their prices lower for those paying cash.

  Arnold and Josie Espinoza
4 months ago
We were referred to Joes master service through a coworker but prior to going there had heard and read lots of good reviews regarding their service. Well our vehicle went into the shop running at like 30% came out that same day like a champ at 100. Thanks to Joe and his team of master mechanics for performing a great job on our vehicle. Would highly recommend.

  John Alvarado
3 months ago
Not only was the service quick, the prices were reasonable and please give a shoutout to your mechanics because somehow, someway, they were able to get my truck aligned and now drives as straight as an arrow. This truck was veering right for over two years and another (major) company down the street was not able to correct the problem or even diagnose the problem. Very happy with your service.

  og marcus
2 weeks ago
Very much satisfied with the entire experience of a professional Machanic shop . If you are looking for a great mechanic joes master service is your place . recommended.

  Jay Jay
3 months ago
My name is Jaime. I had my truck towed to Joe's Master today. Their service was awesome. They had my truck ready within a short period of time. Everyone was very friendly. They explained everything in detail. Thanks for everything...

  Christy Stransky
2 months ago
Exceptional service, and the nicest people I have met when visiting down there. I visit for work every few weeks and came across the shop when I was having issues with my vehicle. They went above and beyond on every single thing possible! I will definitely be back!!!

  Judy Vaughn
4 months ago
It is never pleasant to have a vehicle problem, but if you do this is the place to go. They are awesome. Friendly, caring, honest, and very knowledgable. They go above and beyond with you. Joe not only got our vehicle fixed he took his time to explain and answer all our questions. They treat you like people should be treated which is very rare these days. It was enjoyable working with joe and his daughter. God Bless you and thanks so much. Need a place for any vehicle needs this is an awesome place. I never write reviews but the folks at Joe's Master Service deserve to be written about.

  Tyler McLeod
3 months ago
I am not really the type to write reviews online and I was going to let it slide but continuously after having my water pump and timing belt done at this place, I am constantly having issues with bolts that were put on way too tight as well as my dipstick oil clip is gone and has been gone since I got it serviced there which was my first issue that I was going to let slide. But after trying to get my alternator boat off for the last hour it just reminds me. Oh yeah, my bolts were not overtightened before having it serviced there. And really, this only bothers me because there are so many good reviews online while I have to deal with the issues of sloppy mechanics after giving $750 to this shop. Yeah, the issues don t affect the way it drives but I do have a new oil leak because of this as well as I m spending hours cleaning up someone else s mess. Overall, it s very unprofessional to leave anyone with even a minor issue After spending almost $1000.

  Sharon Rowe
5 months ago
Very pleased with Joe's Master Service Center. Took the truck in to get checked out and Joe was able to find out the problems and gave us a quote on work we needed on truck. We took the vehicle in and were pleased with the great work done. Excellent work and customer service. I recommend this business to my family and friends.

  Paris Medina
a month ago
Great customer service. A little pricey but you get what you pay for and my vehicle was definitely in wonderful hands.

  Rosa Torres
a year ago
I went in for a state inspection which this place charges $7 for and a $2 fee for using a card. When it came to paying after the service was done, the employee at the desk walked over to her dad and they were reviewing something on the little machine that takes card. She didn t address me about anything, instead she then walks up to me and explains that she accidentally charged me for a previous transaction from a previous customer, which was for $308.25!! She continues to say that she refunded it and the money would be back into my account by Tuesday if not sooner. Anyways, it s the weekend so of course I had to wait long, this was on a Friday. I was upset because1: how did she not see that she was charging me that amount?2: she could ve advised me about the issue, but instead ran to daddy to tell her about her mistake.3: She did not apologize, just said she made a mistake and fixed it.The least they could ve done is refund me the cost of the inspection for messing up, instead they just refunded me what was overcharged. Bad service!! I was really upset on that because like everybody, we have payments to make. This was not a $20 extra mistake charge, it was about $300!! They could ve refunded me my money by cash instead, thanks to them I missed a payment that will somehow affect my credit (like they could care any less). If you go to this place MAKE SURE THEY DON T OVERCHARGE.Service: Vehicle Inspection

  Tamara Rodriguez
6 months ago
Probably the best experience I have ever had with a mechanic before. After not having my car for over 9months somewhere else and wasting 2,000.00 for my car not to be fixed I had my car towed to Joes Master. I was very nervous considering what I had been through but all that went away when I spoke to the lady at the front. They took care of everything and the best part was how transparent they were with everything that needed to be done with my car. I was floored when I received videos and photos of each issue and I felt they really cared about the costs by providing me an opportunity to approve it or not. The financing was the icing on the cake and really saved us from financial burden. This will now be my go to shop for all my vehicles.Services: Steering & suspension repair, Tire rotations, Wheel alignment, Auto tire replacement

  Maria Rivera
6 months ago
Awesome job done on my front brakes. Joe and staff are professional, friendly and they explain well the situation. The job is done in a timely manner. I recommend it to everyone to have their brakes done here.

  Jeanette Villarreal
a month ago
Don't go here, especially if you're from up north. They're going to mess up your exhaust and they're going to blame the snow from where you're from. These people literally ruined my exhaust because they thought they were going to charge me to replace it, and that's because it was only an inspection. Don't go here!

  Amanda Nicole
a month ago
125$ an hour is what they charge for laborMy grandmother wasn't told and ended up paying $300 to replace a high mount stop light on a 2004 minivan to pass her inspection.

  Leo Carrizales
4 months ago
Service was great. Can't say enough good things about the staff. They treat you as a person not a number and with courtesy. Great place.

  Family0520 Love
5 months ago
I don t recommend this place I took my vechile to check the muffler, they result came out worse they messed up my breaker fluid they messed up the whole vechile ! And they let me leave with the car with breaker fluid broken ! Risking myself and child while the whole breaker fluid was dripping thank god I made it home safe. I don t recommen they don t know what they re doing they re putting their own customers at risk.

  pkoniecki
5 months ago
Joe s Master Service Center is awesome. They do my annual inspection and Joe just ordered and installed a new battery. Very professional, friendly service!Services: Auto battery replacement, Vehicle safety inspectionServices: Auto battery replacement, Vehicle safety inspection

  J T
3 months ago
Great place. I come here every year for my car inspection and it s always quick and efficient.

  loco1esc
2 months ago
If the lady that answers phone is any clue in how the service is going to be..stay away! Not a good first impression miss. You just lost a job.

  I. Segura
3 months ago
Awesome Job Fellas! Thank you for everything. Took my truck for a wheel alignment, these guys took the time to set everything right.

  Thelma Rendon
4 weeks ago
Great service Staff was extremely helpful and problem was fixed in a timely manner.

  Terri Kluck
10 months ago
I will start by saying that we didn't choose Joe's because he gave us the lowest estimate for the repairs we needed done on my Jeep Patriot. We chose him because he made us feel like we could trust the recommendations he was making. Another mechanic had quoted a lower price, *but* he didn't bring to our attention some of the other work that needed done, some of which were safety issues. Joe letting us know everything he recommended being done to keep us safely traveling down the road was confidence-inspiring. AND turnaround was great. Once we agreed on the work to be done, my vehicle was ready the very next day. Since having the repairs completed, & having seen other reviews as well as an interview with Joe, & learning the history behind this long-standing locally- & family-owned & -operated business, we feel like we made the right choice. There's still more work to be done as soon as we're able, & it's nice to know we feel like Joe's is a trustworthy, reliable, honest mechanic shop.

  Matt A
5 months ago
I pulled up to get some air put in my tires. A loud, obnoxious guy comes out of the garage, who I can only assume is the owner, and says it s $2 a tire and not to assume it s for free. I went across the street to Nieto s Auto Service and it was done for free but I left him a $10 tip. Sad to say, but Joe needs to learn some manners.

  Blacc Chaowmein
6 months ago
Master Joe has saved my car once again! When my car has trouble he always gives the lowest prices then other mechanics, and better yet he s a fun man loved by many, he saved my car from the heat of Texas and I m glad to go to him for all my mechanical needs whenever your car is in trouble or needs repairing go to Joes Masters Service Center :)

  CYNTHIA LUNA PRUNEDA
4 months ago
Excellent service. Very prompt. Everyone is so kind and professional. Thank you so much!

  Juan Hernandez
5 months ago
Great service from Joe and his staff. A humble man with a big heart and many years of experience. Nothing but the best

  The1FastGP
4 months ago
Speedy and very competent oil services and state inspections.Open to bringing your own oil supplies.