AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Johnny G
7 months ago
Guess the employees can park like idiots here without any repercussions. I get that the parking lot is empty most the time but management at all levels shouldn t allow this.Looks very unprofessional to have a vehicle parked like this in front of your establishment.

  Kayla Tanguma
3 months ago
Ronnie was so helpful to us! We were going out of town and needed our cabin air filter to be changed. He were having trouble putting our new air filter in currently but he was very patient with us.

  Kassandra Candanoza
4 months ago
Roland greeted us and assisted with our car troubles, he explained everything that was going on in detail, gave us advice on the car. He was extremely helpful and respectful! I highly highly recommend this place! :)

  Kendra Madrid
2 months ago
I found what I needed and the customer service was great too. Very talkative guy and polite. Location was (Palmview Texas AutoZone)

  Sundra Deleon
11 months ago
Customer service was horrible. If you want to look at the bright side it could've been worse.Very unfriendly and 0 smiled at this place. I would much rather make the trip to San Benito than to ever visit this place again.I felt unwelcome and like a burden. I didn't want to ask anymore questions or buy anything else. Best part of this trip was when I left.

  Sydney Garcia
a month ago
I went in for a problem starting my car, mr jose rodriguez ran the tester and figured out what was wrong. i really appreciate his advice and honesty towards helping me and my vehicle.

  Ric G
3 years ago
Went in because I had a part i needed to price. Asked if they could come outside and tell what part it was (didn't know the name). It was making a noise so I wanted to replace it. Manager says we are not allowed to diagnose parts. I just wanted to know what it was. He refused to come outside and look. Oreilly auto is just 1 block down the road, asked them the same... he came out, said it was the idler pulley and helped me order one.Just order from O'Reilly auto, or autoanything.com. you won't have to deal with these managers hating their job.

  Osbaldo Guzman
8 months ago
Walked in and was greeted by Eduardo right away and asks me if I need any help. I tell him what I'm looking for and instead of just saying where it is he walks me over to the aisle and shows me all the different items. GREAT customer service from this young man asks if there's anything else I need and am looking for and walks me back to the register when I make my decision. if you guys do read these comments he is a great employee with great customer service.

  Gloria Medina
3 months ago
They help me with my battery on my remote key customer service is excellentDefinitely will be going by for my car needsThank you !

  Yaretzi Reyes
a year ago
every time I come into the AutoZone on McColl, Edward's demeanor is always friendly and professional ready to help. what I love most about AutoZone is the honesty and accurate information I always get. If they cannot help, they tell me so and still will steer me the right direction and I appreciate that!

  Michelle Rivas
5 months ago
Rose from the McColl location is the best associate I have spoken to. She took the time to check everything and walked me through a battery check and replacement. She deserves a raise

  Franco Villa
4 months ago
I'm honestly impressed,you get good help,reminded of your points,and professional & respectful help,one of my favorite Auto Zone to get my parts

  Alma Guerra
11 months ago
Lupe was an amazing help on Monday! Being a female walking into these stores are very intimidating however he made me feel comfortable greeting me with a smile and asking what he could help me with. I mentioned needing coolant for my Tacoma yet I was still unsure exactly. After attempting to describe it a bit more. He walked outside with me to check under the hood confirming what I needed was the correct thing. He recommended coolant 50/50 and explained exactly what I needed to do. While looking under the hood he noticed Their was corrosion on my battery and recommended some items that could help clean and prevent. Purchased everything! Wasn t there for more then 3 minutes! Super quick and easy! Highly recommend anyone to stop by! Will drive from weslaco to this location again! Thank you again!

  Julia Marie
8 months ago
Omg i was helped by Mike the sweetest dude ever with the mustache . Walked in because I got my oil changed and the mechanic that did it couldn t reset my oil change light . Mike googled YouTube videos until he found one that would work for my car and he reset it for me with in 10 minutes . He could ve just sent me back to oil change place , but instead he helped me out . 10 stars

  Carlos Doria
8 months ago
I don't shop this store much, but there is something to say about work ethic and customer service. I drove over to this store to purchase some much needed wind shield wipers after the O'Reilly Store guys literally ran me off by locking the door when I was 3 feet from walking in about 7 minutes before closing and they still had clients inside. I was in and out of Auto Zone with the parts I needed and drove by O'Reilly Auto Parts at 901pm. Shame they are losing a loyal customer.

  Tom E Siegel
a month ago
They say there open by 8am and when you show up there closed, had to go to there competition, they open when they say they are

  Melanie Cruz
9 months ago
Wow! Lupe G was great. He really assisted me with my cabin air filter and freon. I would come back to this location again.

  Oolong
a year ago
Extremely helpful crew in there today. Had help from multiple people. All very friendly guys all very knowledgeable. They led me in the right direction to help take care of my car

  christina johnson
a year ago
When I made a call to the store, Edward was able to answer all my questions and provide me with useful information. He was able to assist in checking and charging my battery. Edward was helpful in figuring out my options. Great Customer Service, I recommend this location!

  Chianti Bravo
3 months ago
Attentative & Very Helpful Every Step Of The Way. AZ Store Clerk Ronnie R Provided Me With An Excellent Service Thanks.

  Melchor Garcia
a year ago
Mike at autozone, really helped me out with my needs without a hesitation, I needed to return my battery that I purchased almost 3 months ago before the return policy and they gave me a hard time to return it at the one in university. Told him my situation and he really went above and beyond to help. I highly recommend mike for help!

  Cindy Colchado (Cindy)
a year ago
I received great customer service last night. I needed two parts for my truck I called to ask if they can have the parts ready as I was arriving by Lyft. My brother ended up picking them up but they were in the front ready for checkout minutes before close. I m all for shopping at places who really want to help their customer.

  Carlos Garcia
9 months ago
Workers are always friendly and helpful. Clemente is my go to guy. Knowledgeable and great customer service

  Jacob Luna
11 months ago
Showed up at 8:55pm for a headlight and the door was locked, store closes at 9pm. Honor that. Some people work late and don t have time during the day.

  cristina rendon
9 months ago
Amazing service! Lupe put my wipers on for me. Super quick and super nice!

  Linda Villagomez
a year ago
Excellent service and recommend this place.Anya helped me out today with my remote battery and she was very nice and informed me with everything.I really appreciate and highly recommend this place nice staff.

  Isabel Tijerina
a month ago
Lupe helped me put my battery

  Ari V
10 months ago
Thank you so much to Anya for helping us change our battery and for the over the top service.

  Jose Gomez
4 years ago
Great Customer Service - I shop at this Autozone on a regular basis. I am always greeted as soon as I come in. They always have what I need. This week I took six quarts of mixed used and new leftover motor and transmission oil. I was going to drop them off to be recycled. The person that greeted me said I could drop off the oil there. I was surprised how easy it was to recycle oil at Autozone. This gesture really made my day.

  Kayla
3 years ago
my friend had such a bad experience with the workers, especially an employee by the name of Joe. They had a mix up with her money and they didn t want to help her, and they were rude to her for asking the problem be fixed. Poor etiquette from the employees, Not cool!