Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
B.J. Baker
5 months ago
I had an appointment to drop my truck off tomorrow but they got a concerning review last week(leaving a vehicle running and unattended at 10:30 at night. Customer called by police) This morning I called and politely told them I was going to cancel due to review. Instead of trying to set my mind at ease the person was rude and hung up on me. I don t know their quality of work but definitely don t recommend them. They obviously don t care about their customers or obtaining new ones. Truck will be going to strokin diesel I don t know what I was thinking trying to give KW a chance.
Mark Conover
2 months ago
Somebody sent me over there to get a quote and the quote was twice as high as anybody else and I let him know that. And they look in the computer they said no that's it that's all they could do. And I went to the next garage to get it done and again it was less than half price then what they offered. So I don't know what's going on for sure but most major mechanic shops are not that different in price decent deal is one of the top three thank you.
Jessica Christiansen
5 months ago
Awful service! Zero communication! I had my car there this past week. Without making this too long I get a call last night (at 10:30) from the police department asking if I know the location of my car. I told them yes, it s at the shop. She then states that my car is running and unlocked. They contacted the owner of the shop, who went up there and told the police officer that they might have accidentally left my car on. So I hear all this from the officer, and never heard anything from the shop. I waited to hear from them the next day but nothing. So my husband called to check on the car and they just told him they couldn t fix it to come get it which is fine but never said anything at all about what happened. I went to pick the key up and thought they d say something then nope! He just said, sorry about that. I said about what, not fixing it or about what happened? And they all just kinda smerked and went on. Awful!!
Lori Russell
4 months ago
Very profession and nice. I had to get my low beam light changed and they were courteous throughout the time I walked through the door, to when I walked out. Highly recommend them.
Dulce Qannabbos
8 months ago
Very honest mechanics and they offer many many services otherwise, like a complete overview analysis of what may be necessary from the most urgent to least and even better, a low cost in depth auto review for vehicles BEFORE you buy them! which may help to alter the asking price of the vehicle with said proof of paperwork. Highly recommended
Blaik Mair
7 months ago
Took my truck to K&W and once again the did a great job. Had a new heater core put in. Dropped it off Monday morning and had it back Tuesday afternoon! Couldn t ask for a better shop in Brownwood.Service: A/C installation & repairService: A/C installation & repair
Truckin fly tx
a year ago
Call and set an appointment. They are good. They took care of my F150 in a reasonable time (electrical grimlin) and a cheaper price than another shop in Abilene. I now have a shop for all my vehicles.
John Finlay
a year ago
I scheduled a time to bring my vehicle in to replace the lead frame in the transmission. They had it 2 weeks and never even got started, I called twice and both times was told they would get started "today" and have it ready in a day or two. I can't stand a liar, I'm giving one star because I can't give zero.Service: Transmission repairService: Transmission repair
Charm T
8 months ago
Terrible mechanics! Do not trust these guys at all! I would give the 0 stars if I could!! They have no idea what they are doing there. Save yourself the stress on money, do not take waste your time. Go to Carlton s.
Kenneth Newsom
2 years ago
My sister had A/C work on her truck done replaced all new it worked for a week so they put us off for a week and half said they were busy now a/c compressor is leaking oil. Had clutch put in my truck. Transmission didn t leak when it went in there shop but it did when I got it back. Was told he would call me to fix it that was 2 months ago. I would not recommend this shop for anythingServices: Transmission, Steering & suspension repair, Air conditioning
Tim Blackwell
3 years ago
Brought my truck in on Monday for ac issues and had it back on Tuesday working better than ever. Honest guys who do great work.
Anthony Rivera
3 years ago
Went in and told the guy what was wrong he said he thought it was something else fixed that and it wasn't it then when I went in he said the problem was what I told him all along bottom line is I'm out five hundred dollars I don't have and car is still not fixed could have had it fixed if he would just have listenedService: Engine repairService: Engine repair
Hoyt Gilley
3 years ago
Very courteous interested in my problem with my automobile. Have no issues with k&w garage. Would suggest this garage to a friend
Jason Reiger
4 years ago
Great guys and they know alot about gas vehicles
Charles Campbell
3 years ago
Very honest and trustworthy mechanics which is hard to find in the town
Ashton Hinton
2 years ago
Great customer service!!!
adam coston
a year ago
Great shop
JOHN CLARKSON
2 years ago
Great guys to work with
Duane Beard Sr.
3 years ago
Good professional service.
Johnny Butler
2 years ago
Fast and affordable