O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Taylor Renee
a week ago
Come on Dickinson. Your store legitimately makes the company look so bad. The last 3 times I ve come in your staff has been so very unhelpful. Today your boy came outside to cry and I definitely understand hard times but in the front of the store? He s obviously having a bad day but he should have gotten time off if he s too emotional to do his job. Had absolutely no idea what I was looking for. Went next door to auto zone was helped promptly with no issues or tissues.

  Daniel Andrews
2 months ago
Becky was incredibly helpful and knowledgeable. I showed up 3 minutes before they closed! and Ms. Becky stayed back almost half and hour after they closed. She helped me select the right battery and even held my phone light over my engine bay as she directed me on how to remove and install a new battery. She was the sweetest for doing all that and I am truly satisfied.I ll be going back to Becky at O Reily s over their nextdoor competitor any day!

  Paul Muschweck
a year ago
The cashier at O'Reilly's went out of their way to get the part that I need to fix my 97 F350 Diesel 7.3 very satisfied. Helpful

  April Carrillo
9 months ago
Pete and Daryl are always willing to help and give great customer service! Highly recommend this place for all car parts. They are very knowledgeable and friendly!

  Debbie Gentry
5 years ago
Heather, your amazing. Thanks for showing my husband how to change a battery out in 10 minutes . Your work ethic is refreshing.

  Loyal Liles
2 months ago
Trip successful. Got what needed and no lines to wait in.

  nathan lunday
4 years ago
They have everything I need most of the time to keep my autos clean and maintained. Store is always clean and well presented.

  King Jesus
5 months ago
Miss Becky is a joy to deal with, excellent thank you!

  Lindsay Woller
a year ago
Amazing customer service! Everyone there has been so incredibly helpful, and I think I have dealt with most of the staff. Shout out to Brandon for his amazing attitude and willingness to go above and beyond!

  Ash Kalia
a year ago
Bad battery, big occasion. Brandon sensed my pain and was soooooo nice/helpful. These guys just have a great culture. There is still good in this world! Thanks Brandon!

  Janette Poche
a year ago
Dylan at O Reilly on Hwy 3 in Dickinson, Tx, took the extra time to change out the windshield wiper on the back of my GMC Acadia. This required a special tool. He went above and beyond to help me out. This prevented me from paying a mechanic or dealership from performing the change.

  Lisa Campbell
a year ago
Brandon changed my battery and cleaned terminals he is a really nice guy who went above and beyond to help a customer! You don t get that kind of service these days he can help u with all your automotive needs go say hi!!!!

  Wendy Skeels
4 months ago
Wonderful & friendly Manager and staff!!

  Gene Wallis
3 years ago
I have stopped by this store several times on my way home from work and each time I do I am provided exceptional service. My normal location in Texas City is no different. I don't go anywhere else but O'Reilly because between these two locations I know I will get the help I'm looking for.

  Jose Camacho
4 years ago
Compared to any O'Reilly's I've visited this one exceeds in customer service. The manager Scott really has a tight grip on this store and through his staff it shows. Dylan, Heather, and Sierra are the ones to look for for Great Customer service!!

  Michael Smith
6 years ago
The guys here are fantastic! They helped my sister put a headlight in her car for us. I am a terminally ill cancer patient and was sick and they went above and beyond to provide us excellent service and wouldn't let u pay them for helping us!

  Fredy Majano
3 years ago
The service I got was beyond incredible. The manager on duty helped out more then I imagined from this company. I m a manager at Walmart so cant stop myself from criticizing service. And I have to say one of the best service in from any store I been too.

  Miguel Jimenez
9 months ago
This guy's help me to get what I need for my vehicle and super nice

  The Krustola
2 years ago
Customer service was good. Even though I was buying parts for a forklift the guy was willing to go through stock to find parts that would work for me.

  Joey Rivera
4 years ago
Thank you Heather for being so professional and friendly! I needed oil and did not have a clue. Heather showed me what to look for and then she stepped outside and actually poured the oil in. To those who can do this- great! For the rest of of us- thank you Heather. Yes. I will be back.

  Richard Clark
9 months ago
The last 3 or 4 times I've come here. There's only one person on the counter an always a line of customers.. I'm taking my business elsewhere

  Leona Florence
a year ago
The sales person was very helpful, and he even installed my new windshield wiper.

  Mary Lyon
2 years ago
Had to make a return. Excellent service from a guy named Brandon. He made me feel like I was a valued customer. Thank you.

  Tisha B
a year ago
They always always always have what AutoZone next door lacks. I usually end up here. Staff is knowledgeable and friendly also.

  Christian Pierce
9 months ago
The wheelchair bound auto zone employee next door moves faster than your staff.

  Rita Fergerson
7 months ago
The front counter team here is always great and helpful

  Isabel Izzy
6 years ago
I went to pick up some handles for my dad's s10. They had them both; however, one of them was opened and incomplete. It got ordered and will be in tomorrow. Good service though.

  Bonnie Patterson
3 years ago
Very nice associate. Went there to check out my check engine light. Associate was very polite and explained things to me. Definitely will go back.

  Alexander Guerrero
a year ago
O'Reilly auto parts is always has decent prices and costumer service is great. All in all no complaints.

  Tina Fox
5 years ago
Paul the Assistant Manager saved our day. When we arrived at the DMV for my 16 year old son to take his driving text, the DMV said we had a blinker out & we could not test... unless we got it fixed in the next 20 minutes. Paul to the rescue! He had our blinker light changed in only a few minutes and we were back at the DMV just before the deadline. Thank you Paul... my son passed the test and smiled all the way home thanks to you!