O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tyrone
4 weeks ago
I like their hassle free battery warranty. Though it seems freezing temperatures weakens their ability to hold a charge, O'Reilly will exchange the failed battery for a new one without wanting to trying to recharge to test the failed battery. What a time saver! I was kinda skeptical about using their Murray line of replacement auto parts but they seem to hold up so far.

  Jas C
3 months ago
Kenn is a gem! Great customer service, kind, and always gives great options so that I leave feeling confident in my purchase. He helped me to purchase routine maintenance parts for my vehicle. No more being finessed at the dealership! Highly recommend this location

  Dennis Boyd
2 weeks ago
This store had what I needed as I checked online before heading to this location. Store was clean and personnel were professional.

  T M
9 months ago
So grateful for this location. Fantastic customer service every time. Hobbling into the store with my cane and a worker rushed to open the door. Last time a lad helped me brainstorm and resolve the issue with creative genius. God bless this company with prosperity.

  Elouise Curtis
a year ago
Great service, my god mom needed a alternator for her car, which was available. They also recommended a mobile service that came to her house, and completed repairs. This shop is fantastic, courteous, and very knowledgeable.

  Cano Cano
11 months ago
They have Jerry working on O Reilly, I met him on O Reilly, he told me he was a mechanic. I believe him, he was wearing O Reilly uniform. I paid him $2100 for my Motor Repair. He stole my Motor and My Money. And never come back.He not only stole my Motor, he stole motor, radiator, radiator fun, and a lot of part from my working van.I will never buy on O Reilly again on my life.

  eric hill
6 months ago
Called O'Reilly in search of a auto part. The representative was knowledgable and friendly. Provide information needed for my auto issue.

  Edward Mitchell
5 months ago
Always has the parts I need and know the right part I need, and honors veterans discount. Unlike Auto Zone.

  FAST TRACK FINANCIAL GROUP
a year ago
This store is amazing!!! The manager Gerardo was exceptional and displayed FANTASTIC customer services for my family. I HIGHLY recommend this store and to be apart of the Orileys family.

  Ron Boleware
2 months ago
It was good had everything I needed

  Vero Perko
a year ago
The manager Gerardo at the Hampton location went above and beyond to make sure all my needs were meet. I appreciate his amazing customer service.

  joal ramirez
2 years ago
My son was having trouble with his battery so we took his car in for testing. I was greeted by Adrian who took very good care of us. Very, very nice and very knowledgeable! If you have any car issues go see Adrian! I'll definitely recommend this place to my friends and family.Thank you Adrian!Joal

  Robert Tovar
7 years ago
Very helpful staff. One of the ladies there by the name Vicki is always very helpful and goes out of her way. It's a small store but pretty much anyone working there is willing to take care of you. They'll special order stuff for you before letting you go anywhere else, and it usually arrives within reasonable time. I've brought stuff back without a receipt and they look it up under your name. As long as you bought it at O'Reilly's, they'll honor the warranty.

  Black Sensai
7 months ago
The employee was very helpful & knowledge.Diagnostic showed the alternator was bad.

  Timothy Lantry
a year ago
This parts store is much better than another with initials AZ. No names of course. Good people willing to help however they can.

  T.C. W.
2 years ago
I bought a battery from this location O Reilly s store just recently. The two store employees was rude and inconsiderate. I m a Disable Vet. who use a walking ad to get around with and need assistance to do somethings. At time time, I were the only customer in the store and needed help to remove the old battery from my truck to exchange in replace for the new one. Neither one of the employees would help. I asked couldI borrow a socket set to remove the old battery and put the new battery in. I were given a pair of water plierswith still no help. I used what was given to me with thinking in my mind to just ask for my money back and drive to another location where I have purchased before. Once I finally got the battery off and replaced it, with the battery in one hand and my crutch in the other hand, I struggled opening the door and the only response I got from one of the employees was, It s show hot there. I will not buy from the Old Reilly s on N. Hamilton again.

  Jason Thomas
a year ago
They gave me the deicer I needed, and they were very helpful with trying to find lightbulbs for my specific track.

  Storm Fire
2 years ago
Every time I'm there the guys are super helpful and make sure that I get what I need. Thanks to the staff for treating me with respect and actually caring about customer service. YOU GUYS ROCK!

  Caitlin Farar
3 years ago
I needed a new battery for my 04 Tahoe. On their website it says they will install batteries on SOME vehicles. I called to ask if they would install a new battery for me. They said it was too difficult and I would need a professional shop to install it. I called Advance Auto Parts and they sold me a battery and installed it in about 10 minutes. I watched. They loosened one bolt to move the bar holding the battery in place and the removed the battery cables. My battery sits right on top of the engine. There were no plastic pieces to remove or anything else. I m extremely disappointed as we frequently go to this store.

  Alfredo Ponce
4 years ago
I would like to thank the guys at o'reillys for all the help they gave me they really went above and beyond their duty. It's good to know that there is good people that still care and treat you as if your more than just a client. Thank you and keep up the great work. Alfredo

  Seamon Greer
a year ago
Always Great got what I needed in and out, very professional customer service 5 Stars

  Joshlyn Freeman
a year ago
The Manager Gerardo is a fantastic manager, extremely helpful and kind, will always come to this O Reilly for now on.

  Lyn Brown
2 years ago
ADRIAN MONTES was so thoughtful and kind and help me understand the problem and dealt with it immediately so my car would be running much better very soon! Always ask for Adrian and you won't be dissatisfied!!

  Traydale
4 years ago
Mr. Leonard is a God send! He's professional, knowledgeable about nearly ANY AUTO ISSUE, and he always greets customers with a great attitude and a bright smile! You'll leave this location with a better understanding of your vehicle and in a much better mood! #5StarExperience!

  Celisse Cross
a year ago
Love love love the knowledge and experience that every employee here are bursting with. They're always willing to help out and give phenomenal advice!

  Kamicka Jackson
a year ago
Short Hispanic guy doesn t know what he s doing, told me that the whole headlight had to come off to change the headlight but that s not the case. He could ve just said that he didn t know what he was doing

  james spencer
5 years ago
I do all of my own car repairs. This store has never let me down. They're not the cheapest.. they are the best. When my car break down, I need solutions more than I need to save a buck.

  Douglas R. Brown
4 years ago
Barbie, the primary manager, is perhaps the most outstanding store manger I have had the privilege of dealing with. Those she has working with her are a compliment to her and O'Reilly's.

  Deava Lott
4 years ago
This is the only store I come to for anything on my car and I live in Plano, I love coming to see Ms. Barbie she is one of the most helpful and kindest people up there!

  Phyllis Spencer
a year ago
I will always go to O'Reilly never AutoZone O'Reilly people act like you're their family