Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
She Traded It
2 months ago
I went to Kwik Kar 2/8/24 and here are some key points.1. I parked my car outside the bay for "State Inspections"2. No one came over, so I went inside. The guy had a weird smile when he greeted me - a mix of nervous/guilty - made note, but let it go. The 1st guy looked at my insurance, did not enter me into the system for service - even though I asked if he was going to (because my contact information is on the insurance card - preventing me from having to say it out loud - which I hate in a crowded room of strangers - giving my name address and phone number).3. A second guy, may be the manager, peeped in from outside and asked what I was there for and if I had handed over the keys, I said "inspection and yes the keys are in it".4. He gets in my car and moves it, driving it AROUND the building. I figured he was doing the first part of the inspection. When he gets out, I see he has the diagnostic machine in his hands - the expensive one with a tablet size screen.5. They have me there 30+ minutes and the 1st guy calls me out to say the CHECK ENGINE light was on and that it passed for safety but would not pass the machine.6. I was shocked! It was not on before! I wouldn't be dumb enough to roll in there with it on for an inspection!7. I asked "What did he do to it?" The guys response? "He didn't open the hood, he just moved it." WHAT?? The hood? Where did that come from? I just looked at him and got in and left.8. I believe the guy, who looked to be the manager, drove it out of sight, disconnected the MAF to manually trigger the CHECK ENGINE, so they could offer to do diagnostics and charge me more. But the 1st guy saw I was suspicious and didn't try it.9. I go out this morning after I think about it and the MAF was loose, I had to put it back to secure it and check engine went off!!!!10. From now on, I stay out there and keep my eye on my car for oil changes and inspections. When I look back, just like in a movie, I can see SCAM all over their actions.Took my car to another place this morning - passed - no issue - not even 24 hours later. I'm reporting Kwik Kar to the Texas Attorney General to get it on record. BEWARE OF THE 1021 E PLEASANT RUN LOCATION.
MrBlanko2U
2 months ago
My name Is Latrail, my first time ever and boy did I have real emergency problemsFirst my oil gaskets , then the arm controls on both the left and right wheels Lord had brung me an Angel in a sign of the greatest mechanic I ever met by the name of Max in Desoto the only guy that probably literally is a genius I can keep going because I m a man of honor and respect and honest and this guy her would probably be at best the no.1 guy there thanks Max and Kwik jar Tube I will forever be in y all s graces and your in mine gracefully and over thank you from a new friend of the business and me.
Himanshu Kaushik
8 months ago
This place is an absolute joke. Went there to get a State Inspection done at 8am. The so called inspector casually walks in at 8:30am. Scans the truck ahead of me and then proceeds to kill about 10mins fiddling with his phone. Then he remembers he has to hook that truck up to the OBD scanner. But hey, let's play with the phone some more again. At 8:45am, he was still on his phone so I ended up leaving. If you don't want to work, don't effin come to work.
Bryan Wallace
2 years ago
This place was an absolute joke. We stopped in to get a fuel filter changed. The fuel filter is an easy change out. They said it would be 250 dollars. I left and went to the auto parts store and the filter was 25 dollars. Took me 10 minutes. I can't believe it would have cost 225 dollars in labor
Astria Harrison
a year ago
Received oil change on Saturday and soon after had oil leak. Went back up there so it could be fixed only to go home and wake up the next morning with another oil leak. Car did not have a leak before going in Saturday morning to get oil change. Sunday they are closed so I will be calling first thing Monday morning to try and get this problem fixed.Service: Oil change
Cris - 42
a year ago
Excellent customer service. The gentleman with the dreads made sure my service was great and quick due to an engagement I needed to attend with my son. He was also very polite and personable. Thank you
Craig Lester
2 years ago
If I could give this 0 stars I would. This place is a joke. "Kwik" they mean slow. The time it takes is not even funny. They don t even really fix the car, they are just after money. I ABSOLUTELY do NOT recommend this place. Do not go here unless you want to basically come in there with a broken car and come out with a broken car and a empty wallet.
m bha
4 years ago
Worst customer service, rude people, I changed my wiper 2 months ago and he failed me and pushed me to buy wiper blade from him. I have a new car but he still failed me and I knew after I paid my money and was about to leave. Today I went to another place and I passed. Its been raining and my wiper is doing fine, they just want to rip your off. Be careful with these people.
Amie
7 years ago
Caution!!! They Messed up my Engine!!I went for a regular oil change my car was 2 years old, I asked them for just an oil change and let them know that I was headed outta town. They finished my car quick and I was on the road. I drove half way to Lubbock when my check engine light turned on. I was out in the middle of no where when a cop stopped to help. He noticed a lot of oil on my trunk and looked under the car and saw that the oil plug was gone!!! They hadn't tightened it properly and apparently I'd been leaking oil the whole way. My trip was ruined and my engine was Ruined!!! I needed a new engine, so I went to the shop and let them know so they could help but all they had was excuses! I finally just called my insurance who took care of my car, they were the ones that fought with this crappy place and got the money for the damages.You've been warned!!! Do not go to this place!!!
Robert Gilpatrick
7 years ago
Just left this place and I'm in awe and wondering if they may have did something to my truck to mess it up down the road bc I wouldn't pay the price they gave me. First Noone has ever asked me to walk to the bottom of the stairs where they do the oil to look under my truck. I needed differential fluid they said. I asked how much and he told me to hold on and walked me upstairs. There was another guy there and now I think he didn't want to say the price because he knew he was going to try and get over on me. He pulls out his iPhone and puts 160 + 160 and says that the price. I said no way. Then he subtracts 100. All while on his iPhone. I tell him no and then he has the nerve to tell me that he can do it for 200 but I need to give him a good tip. By this time I was ready to just get in my truck and take off.... stay away from this place. My truck may have needed it but they seemed very shady.
Julie G
2 years ago
HORRIBLE SERVICE! My bf went to go get an oil changed on my car today. He asked if he could see the filter, after given permission to step to the back, he heard one of the employees, Robert, talking bad about not only us, but everyone else there, in Spanish. He then started cussing at my bf, getting aggravated with him for no apparent reason!!! He went on cussing him out in Spanish and then threw the filter at him! Seriously cannot believe they hire people like that! Called and complained and was just told by the manager that they gave him a discount and that should be more than enough. WORST PLACE EVER!!!Service: Oil change
san griffin
4 years ago
The GM was great but the worker that helped me was rude. He tried to sell me something but I needed to comprehend all the stuff he was saying with his head turned as if he was aggrevated or just didn't care. When I was anout to purchase it he cut me off before I could speak and was rude and disrespectful. The GM gave great discounts for me to get the 2 things I was going to get. I didnt go because I didnt know if the same rude disrespectful man would work on my car. That would cost more to spend if he deliberately tamper with my car.
Stacey Dickson
6 years ago
Went in for an oil change and a transmission flush. I went back because I was experiencing an oil leak. Upon my return, I was told that it was a leak coming from my engine. I then took to my normal certified Lexus mechanic and was told ....... The mechanic cut a 4-inch hole in undercover below where the transmission drain plug is located. When I called to discuss with the manager - I was told that they all are managers.DO NOT VISIT THIST PLACE!!!!!!
Andrew Hernandez
5 years ago
Went to get an inspection for my car, they told me i needed to change my windshield wipers and ac filter to pass but i failed anyways. They didnt even tell me that i failed until after i paid $64. Horrible service. Liars. And overall wasting your money here. Now i have to get another inspection somewhere else. DO NOT COME HERE
Mark A. Martinez
3 years ago
Only giving it one star because I have toThe most horrible experience ever the very elderly gentleman that I was with was told to leave and never to come back because he complained about them not replacing bolts under his car and the underpinning dragging because of it they denied it they said there were no bolts missing said nothing was dragging and the only reason it wasn't dragging was because I picked it up and put a bolt in it myself. Horrible experience like I said will never go back there...
Rynecia Pruitt
7 years ago
Worst place to ever get an oil change. They cracked my oil pan and refused to fix it. They claimed someone else did it, although I've been taking my car there since i gotten it. Hispanic guy that does it is very rude to women and will try to get over. Cost me 400 to replace oil pan and they wouldn't even go half with me. Very very unsatisfied
Breanna O'Neal
7 years ago
Worst customer service ever. Whatever the lady name is, she may be the manager. She is so rude, I don't understand how she is still in business. They charged me for full service, 2 months later my 2015 Chevy Cruz was running hot !! What full service did I get??? If you care about your car, DON'T stop here!! Big mistake.
jake paul
5 years ago
I went there for state inspection. They said my car wiper are not in good condition which I changed a month ago; and telling me that they are going to fail my car in inspection. It s not over yet; they changed me $40 for it the same thing i can buy for $20. I have been forced to pay. Don t go here, I think they are changing your original parts to duplicate (without telling customer) and cheap ones, i saw one guy doing that.
michaela bolton
6 years ago
Went here to get my inspection done ... was told i had a tail light out id have to buy one ... very expensive when you buy these items from places like this ... btw i just had a new one put in so i went out there and said ok show me this light thats out ? I walk over to my trunk and the wire that makes the light work had been disconnected... shame on these shops trying to make a quick buck lying to people ... some gals daddies didnt raise foolish daughter who know nothing about cars good thing im one of those girls that know everything about her vehicle and can do more than these guys can and so didnt get ripped off i hooked the livht back up and ask ok now does it pass ? And wa la ! Passing
Gus D (ghassy)
5 years ago
Just got another State Inspection done at this place for the 2nd year. It was all done in 5 to 10 minutes. Very fast service with no hassles and no tricks like other reviews stated.
Nickolas D
2 years ago
This place is quick and doesn't try to sell you a lot of stuff. You go in for an oil change and 10-15 minutes later you're driving away.
demonze lewis
9 months ago
Do not take your vehicle here to get worked on over 20 people complained...Service: TransmissionService: Transmission
Niyi Ogunneye
6 years ago
Wicked people, run away from here they will mess up your car. After oil change they did not put my engine cover back and the next day my coolant began to show low.
The Backyard Homestead
4 years ago
I took my truck in for a vehicle inspection. It was done in less than 5 minutes for $25, but came back a year later and had to wait 15 minutes and ask 3 times just to talk to somebody.
Nh Ha
3 years ago
Been going there for 3 years Now I will never go back My truck Check engine light came on I took it up there and had Albert look at it he told me if I brought it back I would have my truck running like brand new That was the biggest lie I've ever heard after I took it up to them to have it worked on came back to pick it up When I went in he didn't say anything to me When I got in the truck and cranked it up the problem was still there They let me drive it home And wasn't gonna say nothing to me When I called them back he acted like he didn't know what was going on and when I took it back I tried to charge me again Long story short All they care about is your money and that's all they want they are not there to help this is why I will never take my truck back to them ever again
Andrea Narcisse
3 years ago
They were fast with my transmission service and the price was affordable!
Van Smiline
7 years ago
This the worst place to go to get a oil change.they will charge you to top out fluids the only thing they will do is add windshield wiper fluid.git and oil change Saturday now to today I have a leak.this place sucks customer service is OK but service sucks
Lorenzo Davis
6 years ago
It's an excellent place to do business at they do wonderful work on my family cars I am blessed to have them close to my home thank you Kwik Kar
Anthony Moore
3 years ago
They always take good care of my vehicles here. Ima a repeat customer
Javi B.
3 years ago
bust passenger light and they fixed it right up!! Nour is the man!! the staff is great and really pro!!!Service: ElectricalService: Electrical