J.E. Auto Repair

3.8 (165)

  1365 E Parkerville Rd, DeSoto, TX 75115
  (972) 274-1580
  facebook.com
  Claimed

Auto repair shop

Accessibility

  • No wheelchair accessible entrance

Offerings

  • Oil change

Amenities

  • Mechanic

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cassandra Coleman
a month ago
I live close to this place, and not only is the customer service great. Jr, the son, always explains everything that my car needs, and for the record, he never asks for payment until work has been completed. I drive an Audi A8 L. I have not experienced anything but good service. My daughter Nissan Juke needed a turbo charger. Jr. had it installed, the car runs great .I would refer to this location based on my experience.

  Linda Brown
2 months ago
I was surprised at the shops location. But I appreciated the positivesness of the owner and crew.....the young man himself was very impressive, he was very polite. Made sure to give us all the details of everything we needed to know about the job. He even offered me a discount on the services. I guess it was because I was from out of town. But I really appreciated him.....he told me that the work was going to take 2 hours, he actually did it in less than an hour and 30 minutes. It was a very good place to get the work done.

  Darrell Sherley
a month ago
JE has been working on my cars since I moved to Texas 10 years Ago! He s always honest and always does a great job. I will trust him with Any job he does! I ve sent at least 50 people to him and I ve never heard of Any negative feedback! JE for the win! Definitely recommended

  Brittany Robinson
a month ago
DO NOT BRING YOUR CAR HERE!The place is not properly ran, I called JE AUTO BEFORE TAKING MY CAR! The son and the father told me 4hrs and 1000 dollars I agreed and got my car towed to the location in Desoto Tx. 4 hrs later I hadn t heard Or had not been updated I called and they stated they received a bad part and had to redo it. Ok. 3days later after they already have my money my car still was not fixed and now they are stating it s at another location. That was never told to me, there was no communication! Finally I got my car back and it was an unbearable smell of fumes. I immediately called and spoke to JOSE which is the father and he stated it was normal. Let the oil burn off. After weeks nothing changed I then returned to JE auto and the father diagnosed my car with other problems, this seemed strange, so I got a second opinion and not only was the part incorrectly placed but it was apparently a stolen part that I paid 1000 dollars for. The owner of the place is telling that I have to wait and let him find the receipt that he received from auto zone. This is very unprofessional I receiving service from them in Aug 2023 it s March 2024 and I m getting the run around. Please don t bring your car here, it will cost you more time and more money!!!!

  Stacy C
a month ago
We were referred to J.E. Auto by family, and they didn't disappoint.Let me start by saying I'm a go back to the dealership person with my Infiniti...however Sewell was going 2 charge us $245 to diagnose, then apply that cost to work done.This place doesn't charge a diagnose fee, told my husband what it might be and approximate cost. Once they figured it out (starter), they called with pricing and done the same day.The dealership wouldn't give me an estimated cost without seeing the vehicle (shame on Sewell in Dallas) games they play...throwing out random #s...but needless to say J.E. Auto was 1/2 the cost, professional and honest to us.The young man (Jr.) himself was very impressive, detailed and answered all questions up front and honestly.Go see them, because I'm very picky but the definitely satisfied me.

  Mauricio Barbosa
2 months ago
I have been coming here for years and it s always been a pleasure doing business with Junior. Today my vehicle overheated on the way to work and I took it to their shop and it was fixed within hours and done with my extended warranty & it was even done while the snow storm was going on. Highly recommend !

  LANOME LANG
5 months ago
The is by far the WORST shop I have ever dealt with. The lack of communication and professionalism is ridiculous. My car was at this shop for over a year and I was repeatedly lied to about my car being worked on. Luckily I began keeping record of everything when I dealt with them so that I could protect myself from being taken advantage of. I DO NOT recommend JE Auto to anyone because they will take advantage of you. PLEASE read the other reviews before wasting your money. The owner has no integrity and clearly repairs are rarely done right.

  Anton Schlesinger
3 months ago
Jose has been great in helping identify and finally fix long standing problems that have been addressing my car that is finally running like new again at 100k miles.

  DeAndrea Webster
6 months ago
Each time I ve had to take a vehicle in be it a large job or small, I ve always been taken care of. Jr. Is usually who I work with and he will find good quality parts and their prices are reasonable! I will drive here over other shopsServices: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes

  Joseph Perkins
8 months ago
My water pump was leaking so badly that I wasn t going to be able to make it home. I was able to bring my car into J.E. the same day and they completely replaced my water pump within hours so I was able to drive home. My pump has been working great and they charged me a VERY fair price. I won t take my car to anyone else!Service: Auto water leak repairService: Auto water leak repair

  dayra
2 months ago
This is the worst mechanic in dallas took over half a year to change my engine kept making excuses charged me for extra stuff and gave to back to me half done made me still pay for everything and he put sand in my transmission

  Gildardo Rosales
9 months ago
WORST Shop I ve literally encountered in my life. We asked them to work on my daughters transmission for a Chrysler 300 and for months was given the run around. After 5 MONTHS we got fed up and asked for car and deposit back and they denied not only giving our car back but they denied giving our money back. They are a bunch scavengers so BE AWARE. It s a high risk of losing messing with this so called mechanic shop.

  Odyssey Mon�t
11 months ago
Please listen to me . Do not bring your car here . They are not real mechanics , I paid 4,000 for head gasket replacement . They kept my car for 1 year and 6 months , as I drove off the light the check engine light came back on . I noticed that my car was still leaking oil about a week later (that was the reason I originally took it there in the first place). So I brought it back and begged them to fix it in a timely manner . It s been another 6 months . I am so defeated and sad . This family has no conscience. They ll look you in the eye and lie to you . Learn from my mistake .Service: Engine repair

  Kenneth verrette
6 months ago
If I could give them 0 stars I would be proud to this are not certified mechanics and they needs to be investigated the first puts your car on regular jacks ruining your rear end no car should be on jacks for hours I went in for a rack and pinion that Mexican screwed my brand New rack and pinion up messed up my steering column and what pissed me off when they screwed my car up they sent me to there people's to correct the problem at my expense this is how they get they throw out a cheap price but do bad work I repeat these are real mechanics they worst than shade tree mechanics they needs to be shut down

  Chris Moss
8 months ago
Worst shop in texas I took my car to get a pcv valve change so when I got my car back the check engine came on as soon as I left the shop so I took back up there the owner lied about going to pick up the part to fix it again so I went to back to pick up my car he was in the lobby sleep. I only had one thing wrong with my car when I took it there which was the pcv valve now all of sudden my car is reading 4 different codes

  Mercedes Taylor
a year ago
I brought my car there before I was told my oil pan needed to be re threaded. When I got there I was told my oil pan didn t need to be threaded and was told it just needed my gasket replaced. I allowed them to fix it trusting their word. When I got home all my oil spilled out so I took it back and was advised I they put the wrong size bolt on their and they replaced it. A few months later I took my car somewhere else for an oil change and was advised my bolt was freely spinning so I took my car back up their and they put a new bolt on it. Today I took my car to get an oil change and was advised again my oil pan needs to be re threaded so now I m back to square one all because they told me it didn t need to be re threaded and charged me for something else

  Earth King
a year ago
Good luck. Brought car in with engine light on. They "fixed" it and the light came on. They told me I brought it in with a light on. Dont you fix it though? More than one story. They just have a great location not a great businesses.

  Kelvis Brannon
a year ago
They were extremely helpful an got me in an out extremely fast. An they put on a fuel pump which could have taken longer but were fast an efficient. J.r was the man I truly recommend them.

  Erica Robinson-Hill, MBA
2 years ago
The honesty is beyond reproach! First of all, I had several places that were willing to charge me outrageous amounts to diagnose my vehicle. I went here and not only did he not charge me, he advised me that at the time my vehicle actually did not require any repair which is not what other places were telling me even without diagnosing my vehicle. He did advise me of some repairs that would be needed later and it was still less than what other places had quoted me. I will DEFINITELY be returning to this shop in the future!Service: Auto engine diagnostic

  Critical Duty
a year ago
They are ripping everyone off. And the guys are not real mechanics. I brought my car in there shop and when I drove off my car broke down. Cost 175 to tow to a real certified mechanic. And that mechanic told me they messed up my fuse box and didn't do the work a paid for.

  Chris Knable
8 months ago
I called Jr. with an emergency repair. He got me in right away and gave me an honest price. Thanks Jr.! Y'all are great!

  Reginia Scott
3 years ago
The integrity and customer service displayed by this company deserves a standing ovation!!! When I called I spoke to the owner of the company. He went above and beyond to make sure that I got the service that I needed! When I arrived, I was greeted with a smile and immediately assisted. They didn't try to sell me service that I didn't need and that's really what captured my attention. Every employee that walked pass me asked me had I been helped and they kept me posted on what was going on with my car. While I was there, I spoke to another customer who has been a returning customer for years and spoke highly of the company. That alone says a lot about how amazing this company is! I will definitely be returning for all of my automotive needs!

  John Tyler
a year ago
6 STARS: I couldn't have asked for a better experience! My vehicle was seen and completed in a timely fashion! I needed a new radiator and AC condenser, which for my 2019 Dodge was not easy or cheap! Hands down, I will be referring and taking all my future business to J.E AUTO REPAIR , AND YOU SHOULD TOO!Services: Auto A/C recharge, Engine repair, Air conditioningServices: Auto A/C recharge, Engine repair, Air conditioning

  Kc Tucker
2 years ago
This shop has had my 1999 Cadillac Deville since Jan, 14, 2020 to replace a blown head gasket and they haven't fixed my car yet. It's been a year and 3 months. I have read some other blogs on this business and some are really saddening showing that the owner is only interested in one thing taking your money and doesn't guarantee any work they do.aw

  Robert Murphy
2 years ago
J E Auto repairs in the beginning services were pretty good. Just recently there work hasn t been very good. My husband had some work done on his car and it was done correctly. My husband took the car back to shop to have repairs redone. Do not take any referrals for any of his friends auto & body repairs. If he refers you to Jo Jo auto and body repair at 711 Woodhaven Ste. C. Duncanville, Texas 75611 his work is garbage. Don t waste your time & money because it took him over 8 months to complete repairs on my vehicle. The repairs should have only taken one to two months at the most. Jo Jo Is totally unprofessional, untrustworthy and work is garbage.Services: General repairs & maintenance, Wheel alignment

  Suarez
a year ago
These guys rock! I went there for repairs on my truck. The ball bearings on one wheel were blown and the hub assembly needed replaced. An hour later I was back on the road. They waste no time getting you right.

  KO White
2 years ago
Unorganized, they are nice but never fixed my car. I was lied to several times about a part until they had the same car up there, then they just took it off that one...and Voila it's partially fixed after not having my car for a week and paid for a new part.

  Angela Gumpert
6 years ago
EXTREMELY UNPROFESSIONAL! We took our car to be repaired, but the repair that was done (a simple repair), almost cost us our transmission! After being told that our car was ready to be picked up, the car was in far worse condition than when we brought it. The transmission wasn't shifting into gear and the car was smoking like a chimney on freezing night! We barely made it back to the shop. A one day repair ended up taking a week. No one there seems to know what is going on or how to diagnose the problem with your car, completely making your car their guinea pig, apparently relying solely on trial and error and not properly running a diagnostics test of ANY KIND! There is no indication anywhere on that property that the mechanics are certified, licensed, or for that fact have a clue on what is actually going on with your car. They don't even have enough respect for their customers to keep the inside of the cars clean, tracking in dirt and grease and staining the interior of the car. If you take your car there, you do so at your own risk. They are nothing more than a shade tree mechanic with a building instead of the tree. I wouldn't even take my bicycle to them to repair. They don't deserve the star given, just had to select one to post my review.

  Ricky M
3 years ago
I m from out of town and the wheel bearing on my truck was squealing really bad and needed it replaced, called around a few shops and talked with the owner, and the mechanic. It s almost like talking to family!The owner was super cool as I sat in the office while they were finishing up my truck and the mechanic was cool letting me know what all was wrong and helping me figure out what I needed!They are fair on prices and know what they are doing! Thanks you guys!

  Alton Freeman
5 months ago
Good service they try to get you in and out and I like that

  Opening Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 8 AM-3 PM
Sunday Closed

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