Sign It Drive It Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mario Corral
5 months ago
The SERVICE DEPARTMENT for sign it drive it was great. Craig and his team worked quickly to figure out the problem with my newly purchased vehicle and had it corrected in a timely manner.Thank you Craig for helping me out when your sales department would not.

  Ashley Wright
4 months ago
I want to personally say, that my experience at Sign It Drive It Services is an experience I'll never forget. They were very helpful, fast, understanding of my situation, excellent communication and awesome customer service. I am very happy and thankful to have met such genuine hearted people. I am new to Texas with no family members and they definitely made me feel like family! They took excellent care of my vehicle. I am a customer for life and blessed to be able to call them my family now. Craig, you're amazing! Thank you guys so much!

  Tannis Blackshear
4 months ago
Craig and Zara (not spelled correctly) provided great customer service and were very prompt and professional with all communications regarding what needed to be done with my vehicle and the progress. Craig was eager to get repairs done right and timely. Zara went above and beyond providing pick up instructions! The service department, unlike my experience with SIDI sales, (except for Jack), did their best to provide top notch service amd earn your repeat business. The only thing more they could have done to make it a 5 star experience was to offer me a loaner over the 3 days they had my NEWLY PURCHASED vehicle for repairs. I live over 70 miles away and had to inconvenience myself and my husband to get to and from the shop to fix a defect that SIDI sales tried to pass off. ( Think Danny Devito's character in Matilda!)Again Sign It Drive It Service was a much more pleasant and satisfying customer experience! Thanks guys!!!

  Bronzon Pichlik
2 months ago
Highly recommend. We had just purchased our car and we bought the coverage. At first we were given a high cost but Craig the manager went to bat for us and took care of the problem at a very low rate and got his administration to cover majority of the bill. Since the repair the car has been running smooth and he also did a couple upgrades to the car. We really appreciate the great work and in a timely manner.

  Esteban Figueroa
2 months ago
State inspection for $10 and fast!!!, awesome Nice waiting room too

  Daryl Haynes
2 months ago
I bought this Ford edge from Sign It Drive It. I felt very pressured to purchase a vehicle from the sales department. We ended up buying a Ford Edge and we really liked this vehicle. But after we drove it a couple of days after the purchase the brakes started shaking and vibrating. Took it to their service department and Craig the service manager got our brakes fixed at no charge. So far, our vehicle is driving great. Thank you Craig and your techs for a great job.

  Tiffany Taylor
2 months ago
As a customer, I'm glad to have Craig in the service department. He's knowledgeable and has been honest during our interactions.I can say, I wish he would have been with the service department when I purchased my vehicle. Perhaps some issues could have been avoided.Thanks Craig!

  Jenifer Haught
4 months ago
The entire service department was amazing! Very friendly and communicated with me the entire time they had my Escape. Craig, the service manager, was so helpful and at any time I could text him and he would got back to me asap.Soo happy with Sign It & Drove It, from the sale to the service!! Great job l!

  Alonzo Rosales
4 days ago
Great service! Great team! Craig was a great help , outstanding service straight to the point! I highly recommend going there for car service.

  A R
4 months ago
Craig and team were AWESOME! I had been dealing with Ford to get my vehicle fixed for the same issue for over a year and kept having to go back. A friend referred me to Craig and Al and they were able to diagnose the problem within hours. Communication was constant and professional while they ordered, waited on parts and fixed my car. I can now drive my car without any worries. Thanks Service team!!!

  Sarah Abbey
2 months ago
Listen.....In the service dept Say heyyyyy to everyone but ask for Craig! He is funny yet professional. From start to finish he has communicated the who, what, when, where, why and possibilities of my vehicle (aka baby girl). When I called whoever I got on the phone was always polite and responsive (shout out to everyone in the service dept) until I got to Craig! Me personally I am impressed with the service me and baby girl received and if I could bring my other vehicle in for maintenance I would because Craig and them are now family! Incoming Next Friday joke...... Baby D to DaeDae: Hook me up with yo cousin Craig. ( )

  Sherri Trujillo
5 months ago
Service department only: We dropped off the car 7 days ago to do a few things we told they would do when we bought it 3 weeks prior. We talked to the sales manager about the brakes before we got there. He told us when we got there service would know about it. They had to order some parts and a week later, we received a call saying car was ready and they couldn't find anything wrong with the brakes. When we arrived my husband asked if we could test drive the car.Craig said yes, but was confused about why. We explained everything and basically from the beginning and from that point on Craig, Zyra and Al, the shop foreman, were the best! They found the problem, fixed the problem, thank God. We appreciate those three very much! Before they helped, I would have given them not so high of a score! They were fantastic and turned our opinion totally around! Thank you very much!

  Logan Hawkins
5 months ago
Craig at Sign It Drive It maintenance was the best you could ask for. We brought my daughter s car in for service and she had to be in New York in a few days. He got us in and out in no time, plus saved us money too. Kudos Craig and thank you so much. I will spread the good word of you and your associates to everyone who could use your help.

  Angelina Gutierrez
a month ago
Craig was absolutely incredible. Very helpful and knowledgeable on my Land Rover. Definitely will be back for my repairs and very trustworthy.

  Kim Peters
5 months ago
Can't say enough about the service. From getting our vehicle to the shop. Had a few issues after purchasing vehicle. But Craig did an awesome job. Got with warranty. Got parts and got our vehicle up and running. He would not let us have vehicle until it was 100 percent driveable. Would highly recommend. Awesome job mechanic shop. You all went above and beyond. Thank you Craig.

  Norxzi
4 months ago
Amazing service from Craig and Glady! Went in for a rack and pinion replacement and josh had it in and out! Even recommended some other small issues that would definitely help in the long term and got them taken care of. Thank you!

  Kathy Toews
a month ago
This was a routine oil change and tire rotation. The staff are nice and friendly. They have a great reputation. I will be back!

  Tommy Norris
4 months ago
My experience was great!! I dropped off my car for repairs. The staff was friendly, the service was excellent, and the repairs were fast. I would take my car back anytime!!

  Tracy Blunk
5 months ago
Super quick service and somewhat good communication. I was told twice I'd get an estimate sent to me and an invoice for the diagnostic, and never did. Also, I was told over the phone one price and then in person charged a higher amount of an extra $35 for a higher labor cost and "shop supplies". Not sure for a diagnostic checkup what shop supplies are needed, but paid $161 for a diagnostic, which is higher than in the past I've paid with other companies . Kinda disappointed that when told a price over the phone, that amount isn't honored. Just tell me what is owed on the phone and stick with it. Not sure I'll use them again. I don't like surprises when it comes to money.

  Trent Brooks
4 months ago
Great experience. Fantastic staff who are very patience and responsive. Excellent communication about issues with respect to which repairs are absolutely necessary and which can wait. This will be my new preferred mechanic.

  Emilee Cooper
a month ago
Craig and Eric were the best! They got to my vehicle as quickly as possible! Their communication efforts are top tier! Thanks!

  ISABEL MALAGON
5 months ago
I recently took my car in for service and Craig was an excellent help. My car was ready before the time he estimated so service is fast and the repairs was tremendous! Now my car is better than ever.

  emma emma
2 months ago
Super friendly staff ..I was able to get my car fix pretty fast . They kept me updated on my vehicle from start to finish ..

  Addison
a month ago
I went in for an inspection and was really nervous, but everyone was super friendly and accommodating! craig is a super nice guy and helped me out a ton!!

  Maureen Apugo
4 months ago
The service I received here was very professional and kind. I spoke with Craig who communicated effectively on what was wrong with my vehicle and was able to get me back on the road in one day.Highly recommend!Service: Electrical repairService: Electrical repair

  Richard Barnes
2 months ago
Craig took care of me. Great service in a timely manner. Definitely will be using their services in the future.

  Pamela Smith
2 months ago
Eric S was very communicative and efficient. The staff was very nice and took car of my vehicle's needs!

  Alejandro Mejia
5 months ago
Honest and excellent dealership. They were straight forward and to the point. All the staff was kind and courteous. Will definitely come again! Thanks!

  Jose Luis
2 years ago
The worst experience, not sure who handled my car but I have oil prints on the inside roof of my Cadillac right above the door, not only did my car wait for a whole week without getting worked on I had to call them for updates turns out the part hadn t been delivered. After picking up my car I ve noticed it drives differently, and tire or wheel shakes, so now I have to take my Cadillac somewhere else to see what was done. They didn t even bother to wash my car or let me know about the oil stains they left inside my car. I could call in complain but I know nothing to little will get done or solved, and taking it to Denton is to far of a inconvenience.

  Travell Bennett
2 months ago
Thank you so much for helping me get my car back on the road. It has been a journey to say the least. Thanks Al and Craig.