Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Deborah Star Realtor
a month ago
Customer service at it's best! Upright & done right establishment! Ben, Gary, and Stephen were very attentive and kept us informed and explained the necessary repairs. It was worth the drive from Mesquite to Denton! We will certainly recommend Done Right Automotive to family & friends. With sincere appreciation for the service received! Hope you guys enjoyed the cookies and brownies! Brenda
Christian Gann
a month ago
I cannot say enough good things about Done Right Automotive. They have serviced our cars for years now and the only place I would tell my girls to just take to them. Today I called just after closing as I ran into a problem working on my brakes. Ben and Keith not only took my call but walked me through the steps to correct the issue. May God bless you guys; we need more places with the integrity and professionalism they bring to work everyday! Thank you guys!!
Libby Gibson
7 months ago
A rock tragically struck my windshield on my drive home. I called Done Right immediately and they said to head on over. They quoted me 60 dollars to fix it, and ended up not charging me because they didn t feel right about not being able to guarantee the resin went fully through (my windshield crack is deep). I offered to pay, because as you can see by the pictures, they did a beautiful job! Fixed in probably less than 30mins and the staff are so kind and personable. 10/10 go here for your windshield repair needs!
Pater Familias
3 weeks ago
Day after hail storm and busy as can bee but still squeezed me in and got it knocked out in a couple hours. Pleasant to deal with guys in the office. I have a local shop i use for repairs who saved me a tonne of money previously, but now I have a good backup to go to where I won't expect a hose job
Jakkl Jackson
4 months ago
Got my battery changed here and they were super nice and helpful. Didn't have the battery I needed, but got it within 20 minutes and was still able to get my battery changed before my road trip tomorrow. It also cost a little less than I originally anticipated so that was cool too. Thanks for the help, very much appreciated! Will come here in the future for all my truck repairs.
otebryan
3 months ago
Mr. Steel @ Done Right Auto repaired our vehicle, solved our issue AND saved us money! He contacted us several times during the diagnosis to discuss the options/details of the repair. We are very happy!
Robert Wheeler
a month ago
They left the caliper bolts out of my Daughter's Hyundai Sante Fe. When she took it back they ignored that issue and offered to let her pay for more work. I wouldn't trust that kind of shop with any car.
Jamie K
4 days ago
Love having them do my window chip repairs, oil changes, and car inspections. Always friendly!
Casey Cole
4 months ago
Brought my car in for my headlight bulb not working and thought maybe it was the wiring however, Steel got it fixed up and the bulb was just not in all the way! Definitely Done Right will be coming back for future maintenance.
William Toto
2 months ago
Always a excellent experience. Every year I see these folks for my inspection, and every year they go above and beyond to assist me. Professionalism at it's best.Thank You
Nicholas Harp
6 months ago
Professionally and respectfully done auto work. I grew up in a small town where everyone knew the mechanic, and the mechanic knew everyone and knew their vehicles. I feel like I'm getting the same experience here at Done Right.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Rose Garcia
7 months ago
Nisaan Versa shifter problem. They took the time to explain why the car had the problem and what to do if it should happen again. Fair pricing, quick service.
Dj Jones
a year ago
I went to another place, European further up Mayhill, and they sent me to Done Right. Im super happy they did. I met a fantastic group of guys! They did my inspection, and topped off the air in my tires, and left me plenty of time to get to work for my patients! I definitely feel as if the universe sent me to them, and I will always use them to keep my transportation reliable.
Nathaniel Kostecka (Theoperaman1)
a year ago
My family and I are in the middle of a cross country trip, and when things went awry with our car dolly, Done Right Automotive was there! We showed up tired and worried, but left with a smile on our face. While every employee was attentive and kind, there was a stand out in our eyes. Devin Casnell seemed to care about our safety and comfort just as much as we did, and it showed in his caring and attentive attitude. He went above and beyond to show not only his level of professionalism, but his dedication to his craft and compassion for others. If every person you meet is even HALF as kind and helpful as Devin was, you'd count yourself lucky.
Ron Matheny
a year ago
I didn't have my auto repaired, I bought fire wood from them. The lady at the counter told me it was $1 per stick of wood, I said I wanted to buy quantity. She said I would be better off buying a � cord for $125, I did, she had a guy load it on my truck, when I got home & unloaded it, there was 66 pieces of wood, almost $2 a stick. I know for sure I would never trust them to work on my car if that's the way they rip off customers
A Rae Of light
2 years ago
If you are new to the the area or been living here for awhile and you re tired of Mechanics charging you really high prices with bad mechanics labor, well look no further this is the place I highly recommend! I brought my car here because it was in very bad shape and it wouldn t start. The owner and his staff have amazing customer service! They did diagnostic and told me what all was wrong with my car and gave me some really good recommendations on what I should get fixed in my price range. I trusted them because instead of him telling me to get the whole list of things they found wrong with my car done , he suggested that I work on the main problem first , and get the other things fixed later. That right there let me know that they are not about just taking all your money they really care about meeting the customers needs! Long story short my car is now running, They can literally fix anything and they are willing to work with you if you are need to make payments by providing you with in house financing. Trust me you won t be disappointed, I will be definitely continuing my service here for future work that needs to be done to my car! Thank you guys again!
tracy anderson
a year ago
For warn your customers you receiving phone calls from the other location. Take the time to greet your customers. Don't make fun of other customers while other customers are at the counter trying to check out. Act a little more classy and pretend you are happy to have customers needing your service. Don't avoid helping your customers.Management 101. You're welcome.
somethingncommontb
6 months ago
They did not properly put in my windshield, it leaked then tried to charge additional money to fix it. Go somewhere else.Service: Auto windshield repairService: Auto windshield repair
Kaleb Thompson
a year ago
If I could leave no stars- I would. Poor service overall, and even worse customer service. If you are fixing a part on a car, at least make sure it's the right one. Stop trying to act like you did it right when you didn't fix it properly like you should've in the first place. Do better.
Andres Nunez (Anders)
a year ago
Went there for an alignment and got it back worse than I brought it in, gave it 3 stars due to their building catching on fire and having to work with what they got.Service: Wheel alignmentService: Wheel alignment
Brenda Sword
a year ago
They do good work and go the extra mile to take care of your vehicle.
LQ Story
8 months ago
These guys did an amazing job on my tint!! 10/10 recommend!!
Cody Canuteson
8 months ago
Went for an inspection and got in and out in less than 15 min. Will come back againService: Vehicle safety inspectionService: Vehicle safety inspection
Enayet Hossain
a year ago
They fixed my car. However, they didn t bother to ask me before replacing the starter. It was very unprofessional.
Bianca Marcantel
a year ago
Rude employees bad service high prices I do not recommend at all u should change business name to get screwedService: Wheel alignmentService: Wheel alignment
Robin Rountree
11 months ago
Managers are fantastic. Very professional and extremely knowledgeable.
Bob Liston
9 months ago
These guys know their stuff and charge a fair price.
Michael Maloney
10 months ago
Glass replaced, tires rotated, synthetic oil change in 1 shop,
Meghan Aniobi
a year ago
Horrible owners. They don't care about their staff or their customers!! Steer clear!
Tam S.
9 months ago
Next day appt to replace windshield