Bobby Gentry's Muffler & Brake

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chad Uphoff
5 months ago
Came in for an alignment and break check. From the call with Mickie to make an appointment until cashing out they were nothing but friendly and professional. Super quick, cost efficient, great value, and provided helpful insight to proper care of the vehicle going forward. The waiting area and bathroom were super clean and they offer chilled bottle water and fresh coffee. Love the small town family feel of the business and its employees.Service: Steering & suspension repair

  Corey Celii
2 months ago
Amazing customer service and experience. All the staff are super friendly, and very informative. I got to meet the owner Bobby too. He was very knowledgeable and honest about all that was going on with my car. We got down to the bottom and got everything taken care of. Prices was extremely good too. Other places were gonna cost me $350 for what I needed and they only charged me 235 and some change. For the parts and labor. I have a lot respect for places like this and I highly recommend them. Best of all while talking to the front desk worker Mickie, she told me they do free diagnostic checks.I definitely will be back!

 
2 months ago
f you're looking for a competent muffler shop to do basic welding services, this is NOT the place for you to go. After my first visit with them to have my exhaust done, their own weld spot brakes. I then take it back to them to fix, and the fixed spot brakes again. At this point considering they haven't charged me for fixing their mistake they've made, it happens again. I still don't mind going back to them because they take care of me each time. Finally I arrive at the visit today with the same issue of their work breaking I am being forced to pay for the problems they have created. Upon paying for the service, the welder comes out of the shop upset with me trying to convince me that because i have "modified my exhaust" (their work). Its now my problem. I do not recommend anyone to do business with them.

  Julio Lara
4 months ago
Came in for an alignment on my E39 wagon after I installed bigger tires and wheels. Luckily they re 2pm cancel and was able to get me in! They got the job done and was even courteous enough to cut off the plastic skid plate that was hanging off! Good experience and good people!

  Brandon Lucas
5 months ago
I went this morning to get a exhaust installed on my truck and boy do I love you. I was a little skeptical on getting the FlowMaster super 10 installed but those guys know what they re talking about. They gave me exactly what I want it. Great job and I only waited like 30 minutes to 45 minutes in a very clean waiting room and the staff is very friendly. Definitely will be going back again.Service: Exhaust

  Ryann Munthe
3 months ago
Absolutely blown away by this place. I took my F150 there for a muffler and resonator delete, it was a bit too loud, brought it back a couple hours later, quieted it down pretty sure Bobby himself welded the resonator back on. Spectacular service, my truck sounds and looks great. Will always recommend.

  Tyler Robertson
5 months ago
I called for a quote and was told a fair rate for the job and that they were available to perform the services while I waited. I drove 45 minutes to the shop where I was told that they actually misquoted me and the job would be double. I was extremely patient and was hoping they could do something to help me out considering I showed up with the cash quoted for the job. Unfortunately they were not willing to man up to the mistake and work with me. I understand it s a business not a charity but I took time out of my day and was expecting the services I called and was quoted on.I have used them in the past at the old location with great service but unfortunately I think they got too big and forgot about doing what s right.FYI: I had shopped around before choosing to use them. once I showed up on site and got the actual quote, it was the highest of all the places.Stay away.Service: Exhaust

  bryson schaffer
3 months ago
Only place in town that ll do an alignment on a lowered car. Super friendly and knowledgeable. Nice clean shop. Pretty sure they went above and beyond and fixed my exhaust rattle too

  Deb Shoemake
3 months ago
Took my Ram TRX in and they are AMAZING! I am a female owned car dealer and am so happy to find someone I can trust! Mickie was awesome! Kudos to her going above and beyond! - Deb. Shoemake

  Micaela Abrams
4 months ago
10/10!!!! the best place in the whole state to get your tires,breaks, alignment and mufflers. i ve been going to mr.bobby since i moved to texas(2020) and never felt more helped an like family when i come in rather than feeling like a check book. this family genuinely cares for your safety and your vehicle ! i ve never had a better experience with any other mechanics! i m truly very grateful and s blessed for meeting these lovely people!!

  Donnie Armstrong
a month ago
Came for an alignment and they worked me in for exhaust, very good work with attention to detail, will recommend and will return in the future. Not a long wait!

  Chaitu Reddy
5 months ago
Had my Honda civic brake pads and rotors replaced here. They are honest and open on pricing. I bought the parts and they replaced the brakes for me in no time. Definitely recommend for all your brakes and rotor needs.

  Josh Newhall
a year ago
If you're looking for a competent muffler shop to do basic welding services, this is NOT the place for you to go. After my first visit with them to have my exhaust done, their own weld spot brakes. I then take it back to them to fix, and the fixed spot brakes again. At this point considering they haven't charged me for fixing their mistake they've made, it happens again. I still don't mind going back to them because they take care of me each time. Finally I arrive at the visit today with the same issue of their work breaking I am being forced to pay for the problems they have created. Upon paying for the service, the welder comes out of the shop upset with me trying to convince me that because i have "modified my exhaust" (their work). Its now my problem. I do not recommend anyone to do business with them.Attached is pictures of their quality of work... if you aren't sure of welding, simply google good vs bad welds and tell me where these pictures stand. Because that's what you get.Service: Exhaust

  Alex Caban
2 months ago
Can't say enough about this place, it came highly recommended and they did not disappoint, just had exhaust work done on my sons 1977 F250 and they did a great job and price was extremely fair, they just gained a customer going forward.

  Leo Goff
9 months ago
Had my exhaust crack on my 2008 Ford E-250. Pulled in and told them what was wrong and they took it right to the back. Came and told me what was needed and the price and then they had it fixed in no time. The service was exceptional. Waiting room was clean with refreshments offered. Everyone I encountered was just amazing. The price to fix my vehicle was well beyond fair. I HIGHLY recommend them if you are in the need of repairs.Service: Exhaust

  Ethan F
7 months ago
I went here because they were highly rated, and their building says they do 3 things: Brakes, Alignments, and Mufflers. I stopped in to get a quote for alignment. I really liked their waiting room, and their price for alignment seemed reasonable, I still need to get it done. My daily driver needed brakes, it's a European car so I am always weary on who takes care of it, they assured me on the phone they could do the job, asked me to bring thr car in for inspection; once up on the rack, I was quoted a reasonable price and could be done within an hour. The job was done sooner than that, and I have been happy with the job. I will be back for alignment on my weekend car soon.

  Jason Kolba
4 months ago
I took my Ram in today for an exhaust mod and they did a great job as usual. There s a reason they ve been in business for decades, and if you need work done, let the pros handle it.

  Tony M
3 weeks ago
The people here are very friendly and honest. The company where I work has them do quite a bit of work and I'm glad that I ended up going with them as well.

  Michelle Vo
3 months ago
Amazing customer service! Mickie, noah, and overall team did amazing and very knowledgeable!Will be returning for all of our future needs!

  Shannon Wilkerson
8 months ago
This team is amazing! They are patient and listened to me try over and over to explain what my car was doing. That means a lot to me to be listened to and valued ad a customer!! Thank you so much!! Highly recommend and will use again if needed.

  JOHN
5 months ago
Friendly, professional staff who will discuss the work needed and cost. They are also good at keeping on schedule, so you won't have to wait long.

  Kaitlin cutiepie
a year ago
I had to get an alignment on a 1966 Mustang, and I mean the alignment was way off. Anyway, Bobby (the owner) was able to get the alignment perfectly back to factory specs! I HIGHLY recommend! Thanks again Mr Bobby! I'll be sure to refer y'all to all my customers!

  Christopher T. Slavin
3 months ago
A very nice group of people that work here. They'll explain everything in detail if you ask the questions. They make you comfortable if you're willing to wait and they do the job right.

  Rodney D
a year ago
Had them put on quad tips, remove resonator muffler and install braking system on my 2020 RT Dodge Challenger. Everything turned out well. Car sounds a little meaner & brakes help to stop on a dime. Tate was great in his explanation of work to be done as well as the owner being truly honest in work that could be done. Receptionist/office administrator was very helpful & nice when I came in and helped with my ordering of parts as well. Great atmosphere & I would recommend this place for work 10/10 times.

  Justin Towell
6 years ago
This place is extremely busy so be patient. He is also very expensive in comparison to other shops but the work definitely seems quality. His techs took their time making sure my exhaust tips were even and looked good. I am pleased with the end result.

  Kadin Carrera
7 months ago
Was in a bit ago and they did a custom single exit on my car. Came back because the exhaust hanger that was welded to it broke off because they only used one. Charged me to fix their mistake and told me it failed because there was just one hanger . even though they did the work originally. Good customer service though.Service: ExhaustService: Exhaust

  Marc D
a year ago
Brought my truck in for new exhaust. I shopped around to compare prices, and Bobby Gentry's had them beat by quite a bit. Work was done on time, quality was good, and came in on budget. Very happy with the new exhaust... it sounds amazing.Service: ExhaustService: Exhaust

  donna b
a year ago
Absolutely Fantastic repair/ replacement of my struts!, I have had two cars with the Gentry Shop over ten years or more. This is family owned, lovely people and I totally recommend them for your car repairs. Thank you for making my Mercedes a smooth ride! Services: Steering & suspension repair, BrakesServices: Steering & suspension repair, Brakes

  Mark Lilly
a year ago
Phenomenal job with the alignment of an ancient car where the suspension is at end of life. Arrived at my appointment time and was on my way in less than 30 minutes. The people are fantastic and their new facilities are beautiful (with free coffee and water to boot!). The affordable price will keep me coming back for alignment and exhaust services for years to come. The equipment is truly state of the art.

  blue .g
10 months ago
went in for rattling sound, bobby let me know my mufflers were bad and replaced both along with welding on extra supports for my pipes. i m very happy with the work. took about 3 hours and $350. walked in same day. i ll be coming back for other things i m too lazy to do!Service: ExhaustService: Exhaust