Batteries Plus

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Baltazar Mesta
a month ago
knowledgeable, quick to give information I needed, fair price and he offered a 10% discount since I was hesitant to purchase. he brought the old batteries in and loaded the new ones. they were heavy. Done business with them many times.

  R. J. Kelley
2 months ago
I was forced to answer, prior to beginning to pay for my purchases, if the products were to be used for personal or business use. There was not an option to skip that question, nor was there any benefit for answering either way (such as no tax for resale business use). Explain to me why this invasion of privacy was demanded of a simple sale.

  R Bradford
5 months ago
They had exactly the battery I needed, and by ordering online & picking up in store, I received an additional 10%! Service was quick and friendly too. Highly recommend!

  Steven Cary Borucki
a year ago
Great story. I arrived at this new location yesterday 15 minutes before close. Two very nice ladies working. I showed them this very very small battery that I needed three of, they asked where was it from. I jokingly said, with a serious face, it's from my aunt Tilly's pacemaker. The batteries died, and I have her hooked her up to some duracells for now... So it's life or death I need these batteries... . I think after a few minutes, they figured out I was just joking, but still we're curious for the application of these small batteries. See the attached pix. They go in a very unique light up promotional pen. Thanks batteries plus, I think we all had a good laugh...SCB

  Tina Coxsey
3 months ago
I ordered online and picked my battery up in 30 minutes. Great customer service

  Josh Hildebrandt
2 years ago
Purchased a batterie from them for a mower less than a year ago. Battery was reading 2v and they would not warranty the battery due to policy. Claimed it was abused or not used correctly. This battery was used in a zero turn mower and most certainly not misused. I will never purchase from this store again!

  Ramesh Kumar Akula
5 months ago
Very good customer service. patient and explained the process and completed the installation to my satisfaction.

  Yaal
2 years ago
Excellent service. The ladies at the front desk were able to guide me through finding the battery my car needed. I was very impressed with their prompt service. By the time I went into the store to get my receipts and get a refund for the core battery, the technician was done with the installation; no long lines or waiting time. Before this battery replacement, the previous battery I had was also purchased from this store. It lasted 4 years and never gave me problems.

  Mike C
3 years ago
Got my iPhone screen repaired here and gave my battered device a new lease on life. I made an appointment online and the phone was ready within 40 minutes of being dropped off. Fair price, good customer service and a 6 month warranty on the work makes me feel confident. Would do business here again. Would recommend. Support right to repair legislation so small businesses like this can have access to high quality OEM parts and manuals.

  Chad Murray
5 years ago
Called an hour before close and asked if they had my truck battery in stock. They replied yes. I said I could be there in 20 minutes before they close and asked if they install batteries. The reply was yes. I said I m on my way. Arrived 20 minutes before close and they had the battery ready for me st the counter. I asked how long it will take to install and the he looked bewildered. I was then told they close in 15 minutes and the computer says it will take up to 30 minutes to install so we can t install it today. If they had told me on the phone to be there no latter than 30 minutes before close then okay I would of waited. I drove 30 minutes to get there and they did not care at all! It was easily avoided if they had either told me or maybe just maybe gave me excellent customer service and installed it! Counter guy didn t care at all! Pep Boys took care of me just down the street!

  Joey Nolden
a year ago
Purchased a motorcycle battery. Got a 10% discount for purchasing online. The 2 ladies in the store were very polite and courteous and pleasant. Very refreshing to receive this kind of customer service. Thank you.

  Jack Bieler
2 years ago
I was going to order a new car battery online to get a 10% discount, but when I called to confirm the local store had the battery in stock, they said they could just give me the discount. Very convenient, the staff was very helpful on the phone and in the store. Great variety of specialty batteries. It's my go-to.

  Doug
2 years ago
I liked the online appointment maker and the discount that came with it. The price was good, the service was friendly and only took half an hour as promised. My phone works like new. Nothing to complain about.

  Chris Beard
6 years ago
Tracking down the replacement battery I was needing was easy. Making the online purchase for will call pick up was simple & easy too. Staff at store were friendly and knowledgeable on products I inquired about. I look forward to doing more business with Batteries + Bulbs!

  Bridget Bem
3 years ago
This store is fantastic! They usually have exactly what I need, and they are super helpful. In addition to selling all kinds of batteries and light bulbs they also help with car key fobs and some smart phone repairs. They are always friendly, too. Now, when a light bulb burns out, or battery goes dead, I don't worry too much, because they will help me take care of it!

  Keith Klenke
a year ago
Helpful staff get you the right battery. Might cost a bit more than Amazon, but you don't have to wait, and most likely you aren't going to receive a 3rd party generic, possibly even reskinned used battery. Plus they take all your old batteries of any sort...even leaky nasty spicy pillows.

  Katt Teena (The Queen)
2 years ago
Had exactly what I needed and even informed me that battery I was replacing was still under warranty, so there was no charge. They easily could've just taken my money because I already had my card out, but they didn't. It's good to find a company that is helpful without trying to RIP you off.

  She Knowz
2 years ago
I purchased a battery from Battery Plus that was about $20 more expensive than AutoZone, but significantly cheaper than the dealership. I went with Battery Plus because you offer free installation. It's a very expensive auto battery for my 2015 Volvo. Shortly after purchasing online, I received a call from a lady at the store stating they didn't have the tool to put the battery in. I explained to her there's no special tool and that I did it myself 3yrs ago. She then told me the tech wouldn't be in until time for my appointment, but I could see then if he could do it. The tech was excellent and he put the battery in with no problem. So I'm a little hesitant on referring ppl based on the initial denial of the service, because the free install was the selling point for me. Based on Price, In Stock, and Installation - the store scores well - but I almost cancelled the purchase when I was initially told they couldn't install it.

  Pamela Spooner
3 months ago
Had just what I needed. Nice staff

  Someone
3 years ago
Went in not knowing what I needed. Two employees were so helpful in diagnosing the issue. When the issue couldn t be solved they offered to keep it and take a look at it ......I love the fact they were willing to help a customer. I appreciate your time guys!#problemsolvedTheir spirit of helpfulness was such a warming gesture!

  Dillon Bell
4 years ago
My phone was smashed and I needed it replaced. I called BPB and got an estimate on the cost of replacing the screen. They were very friendly. I made an appointment and went up there about 30 minutes later. They told me they would try, but they couldn't guarantee that it would work when they were done because it was severely damaged. I left and came back about 45 minutes later. They said they put a new screen on it and tried to boot it back up but were unsuccessful. I was not charged for the service. They simply took the new parts back off the phone and handed me my broken device. I was very happy to not have to pay any service fee.

  Wheezer Dane
5 years ago
I can't believe how easy this was. I made my iPhone screen repair appointment online to get the $10 coupon, and then walked out for $79 plus tax. I was pleasantly surprised to hear there's a six month warranty on the new screen! Super easy, friendly staff!

  Rebekah Hedahl
5 years ago
Ordered the batteries online to be picked up at the store. Received a call to confirm the order and availability. Then when I stopped at the store, the batteries were ready, the rep quickly reviewed my order and helped to put into my truck. Much appreciate the efficiency of the transaction.

  Gamer VonEric
a year ago
Battery and cracked screen were replaced quickly. Booking an appointment was fast and easy, and I was in and out in less than an hour.

  Lisa Flood
3 years ago
I purchased a car battery today and the kind folks at BATTERIES PLUS BULBS in Denton got me fixed up in no time! They even installed my battery for free! A special thank you to Jaylan,(who did the hard work out in the cold) Debra, Waldo and the owner Jerry, who went to another store to get me the exact battery I wanted. What a great group of people, and its also a great store to shop around in!I had shopped around for prices and this was the best price by far. HIGHLY RECOMMEND!!

  tomtex451
6 years ago
The 10% discount and the ability to schedule an appointment to have my new car battery installed was great. My only downer was the technician inserted a device into the cigarette lighter to prevent the electric clock and radio from going blank BUT the device did not work.

  david white
6 years ago
I was pleased with the ease of ordering via the Internet and the 10% savings however when I picked up the battery from the store nearest me it was a-year-old? Was told by the sales clerk "oh it'll be fine" the warranty starts today.After putting it in my motorcycle last night I also discovered I needed to charge it?Should I really need to charge a brand new battery ?

  Terry Sanders
3 years ago
Deborah and Immanuel were just great to work with. They were pleasant to talk to and showed good customer service skills. I give them both a 10+.

  Trey Lanzer (texasbullet26)
5 years ago
Needed a battery for my Galaxy Note 4 Edge and they had it in stock for a reasonable price. The service from was great. If you happen to need any type of battery that's not commonly sold I recommend checking here.

  David Seeger
5 years ago
I purchased a battery for my Range Rover online (20% discount!). I was happy with the online purchase but even happier when I got to the store. It wasn't listed online but when I got to the store they had the AMG version of my battery which is what I really wanted. Most are double the price but this one wasnt much more and they even honored the 20% online discount in the store. These guys will go out of their way to help and you might be surprised at their prices. I won't get a battery anywhere else.