Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andrew Hernandez
2 weeks ago
I got towed by the owner. He was great professional and just a all around nice man. Very thoughtful and understanding. Would highly recommend him and his company.
Laura Muraro
a year ago
Absolutely great! Flat tire in a busy parking lot. A very respectful man came within minutes(no exaggeration) had my tire off took it and repaired it and had it back on my truck within 20 mins. I thought my morning was going to be write-off. However I think it took me longer to get over the unexpected flat tire and choose a roadside service then the entire repair did. The price was SO reasonable!
Corey James
11 months ago
The most racist unprofessional place I ever dealt with. They rude and very unhelpful. Juan carlos Vasquez is the main racist. He was insulting and very disrespectful to me.Service: Car towingService: Car towing
Lety Torres Scott
11 months ago
A deer ran into the highway and I couldn t stop so as you know it did a lot of damage to my truck it wasn t drivable so I called Del R�o Towing and the owner himself came and towed my truck o wasn t at the scene not even 25 minutes.I highly recommend Del R�o Towing & Wrecker
Diana Cruz
2 years ago
Wish could give zero stars! My vehicle was stolen and got a letter from these guys saying I owe them $850 in fees and $20 per day for storing my vehicle- have been calling all day an no answer!!!Service: Car towingService: Car towing
Adam Rose
4 years ago
Worthless management. ZERO customer service. On top of that, now my vehicle has a check brake system light on.
Midwest Expedited
4 years ago
Ordered drive shaft with them, had my driver sit in the truck for 12 days waiting for part. They feed me with promises to call me back and check when it will arrive and never did, plus stopped picking up a phone from me!!! I ended up towing my truck to different shop. Very little English, unprofessional. If you wanted to loose you time you are welcome to stop by!
Maintenance Coordinator
a year ago
We Set up a service on July 7/28 and they haven't been able to come and finish the job not even advising our office that they can't even go.
Andrew Stover
4 years ago
Don t waste your time calling here. Broke down 20 miles outside of Sonora called guy said see you in 30 minutes left me on the side of the road for 2 hours no call back and would not answer the phone. Called Leo s wrecker service and he had no trucks at the moment but still sent me a 3rd party to pick me up and bring me home in under 30 minutes. CALL LEOS WRECKER SERVICE NOT DEL RIO.
Kbri Selam
6 years ago
Don't waste your time people find other options the owner is bad guy and he's price too expensive too even they don't know what the problem on the Truck. I was stay here four days for searching the problem . And then they change the fuel pump after that my Truck not turned on they got another problem on computer but they don't know what the problem .and time call for another mechanic guy and for extra charge too I'm not complaining at the second mechanic he did good job anyway.. they charge me for fuel pump change $ 900 like one hour work
Trisha Winslow
5 years ago
Full time RVers from the northeast. Stranded at Seminole Canyon State Park. This crew sent a man out to fill fluid then followed us all the way to Del Rio. Excellent service. We needed a wheel seal and inner and outer wheel bearings replaced on our late model motor coach. Quick and knowledgeable service and they had us back on the road in the same day. Highly recommended.
Justin Browning
4 years ago
I had to retrieve a car seized by Border Patrol. The staff at Del Rio Towing were quick and efficient. They even helped me jump start the car so I could get it on the trailer. The area was very neat and organized.
David Spaugh
a year ago
Had a issue with a big truck. They got us in and fixes up and out the door. Fair prices and great service.
Marshal Mercer
2 years ago
Over priced and had awner cussing at me. Exact words when asked why so high. " your not paying for it insurance will reimburse you".
Sam.N Houston
6 years ago
Terrible lier.. Stay away from this business.. All we have to do is call Del rio city hall and make a formal complaint to Licensing division.. They will follow up and have his licence suspended.Juan, is misleading his customers causing stress and loss. Terrible way to do business.
Love trucking T
6 years ago
Please truckers stay away from this place reasons 1 the lady I talked on the phone was very disrespectful and very rude. 2 I was only 5.3 miles away from del Rio towing when my truck got stuck on a ditch and they told me they will be there in the next ten minutes but BIG B,S.it took them 1:45 min till they finally arrived. Reason 3 the service is chrchge is way too expensive. I usually like to give 3 stars or more for some reason where ever place I go to but for this place 1* star is too much.
kehlani love
a year ago
I wish I could give 0 stars they re horrible . Nobody answers the phone when you call . They give you the run around and don t know what s going on with your car they can t even tell you how much it ll be to get out .
Gabriel Ornelas
5 years ago
VERY POOR INTEGRITY. HE LEFT ME STRANDED ROADSIDE ON THE TEXAS/MEXICO BORDER HWY 90 AFTER I HAD STRUCK A DEER. HE PERSONALLY ASSURED ME HIS WRECKER WOULD ARRIVE BEFORE THE EVENING. I GOT A TEXT MSG 6 HOURS LATER AFTER I PLEADED TO HIM ON THE DANGER OF BEING ROADSIDE. "my driver will be there first thing in the morning" 24 HOURS HAVE GONE BY MR JUAN CARLOS VAZQUEZ PAST CANADITE FOR THE 2ND PRECINCT IN DEL RIO TEXAS. WHY DID YOU GIVE UP ON ME?
Landen Miles
6 years ago
Horrendous customer service, they will ignore your phone calls, they won't call you back if you leave a message, and they will tell you that they will take care of something, but will never show up. It is astounding that they are still in business.
angie cantu
7 years ago
Horrible service! They never answer the phone after they tow your vehicle unless you call from a different number. They do this so days can accumulate and they can charge you more! Very dishonest people we had an agreement when they towed my car and when I went to pick it up they acted like we had never talked. Horrible horrible service stay away from this place!
Santiago Perez
3 years ago
The people who work there is adorable..and good prize...only the boss is too bozzy..you have to be patient..but is ok...other than that is perfect
Karina Holguin Gonzalez
a year ago
Horrible service the owner is such a rude person answers the phone with a attitude and then hangs up no manners
Fernando Garcia
5 years ago
Poor service never answer their phone or return phone calls. Then don t show up when u make arrangements
Brad Bournes
5 years ago
Won't ever try to use them again. We set them up to do a service call for one of our drivers. They never showed up and wouldn't answer their phone that evening. Unprofessional and unreliable.
Paul Lanuzza
6 years ago
They took stuff off my truck said they would hold onto it so no one would steal it. They stole it themselves. Train horn, refrigerator and microwave
Ddd Mmm
4 years ago
Garbage!!!!!Be aware and stay away.They promised to fix truck stay there more then 12 days,any news,didn't pick phone!!!!!!
Samie Martinez
3 years ago
Owner needs to work on his customer service skills. No matter if he knows the person or know.
Evangelina Martinez
4 years ago
Told me they were sending a tow truck never showed up. After an hour waiting tried couple times to ask if they were coming they would hang up on me.
Carina Hinojosa
4 years ago
Called twice on Sunday they never picked up. They claim there 24 hr but not made available
Jon Pakutz
2 years ago
Very unprofessional, and POOR communication. Drivers beware loading out of this yard...