Take 5 Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Don Reasons
2 months ago
I went to the store in Plano and even with cars waiting, I was there maybe 15 minutes from start to finish. They were fast , they were efficient and they got the job done.I went to the Mockingbird store in December 2023. I was there 20 minutes before they got me in to a bay. They had three bays open. And it looked like they only had three people working. When I finally pulled in the bay I was sat there 10 minutes and nobody was even around. It looks like they went into the office and disappeared. At that point I figured it would be another 20 or 30 minutes but I was late for work already. So I had to leave.I came back today, February 11th. It looked like four Bays were open but actually only one of them was open. They were in a hurry to hand out free water but not in a hurry to do anything else. One car was in there 15 minutes with no one even did anything to it, two cars were waiting in line behind it including me.I need an oil change, and these guys need more staff or they need to stop advertising that it's the quickest oil change. Because I can guarantee you, it is NOT. It'll be a drive away but I may have to go back to Plano store because this one is EXTREMELY INEFFICIENT. It definitely not the world's quickest oil change.

  Talha Azeem
a week ago
I went in for an oil change total three times in 3 months. The first oil change was done incorrectly on a vehicle with high mileage even though was asked for high mile premium oil I was still given the base not only that the guy forgot to replace the oil caps.Second time, according to the person helping me apologize and then still ended up charging me $150 for an oil changeThe third time was my last when the oil would not stop leaking from the oil pan even though the previous person helping told me it was fixed. Thankfully the manager was able to take pictures of the oil pan crack which ended up costing me $300So total not only did I pay $90 the first oil change plus $150 for the second and due to the negligence and additional $300 to get the oil pan replaced....Not like I'm going to get my refund back either

  Madeleine Hanna
a month ago
The wait time was INSANE for a Thursday morning. I waited about 1.5 hours for an oil change. The two staff members on duty seem very nice and hardworking. Once they got to me, the service went by fast. They did apologize for the wait. Seems like they need an extra hand. It looks like Take 5 offers appointments online so I will definitely take advantage of that next time, but please get these guys some more staff!

  Texas Girl
2 months ago
NAY and TRENT are awesome! Great service! I needed several things done on my truck.They were fast and efficient. They explained each step.I will definitely return and am telling my friends what a great experience I had! And the cost was very reasonable.Great job guys!I use the Take 5 @Mockingbird and GreenvilleJeannie Beach

  Kyle Young
2 days ago
Poorly managed workflow resulting in my experience taking an hour just for a state inspection.It took me 30 min (waiting behind one car in line) to get into the bay. I waited ANOTHER half an hr just sitting in the bay, with no update/acknowledgment from the staff. Eventually, a tech shouted at me "oil change or inspection?" I responded and then they sent a tech over to perform the service.I watched 3 techs for half an hr, either work on a car together or serve another customer before/after me. FOUR other cars were served in other bays while I waited, and apparently for absolutely no reason at all.No thanks, I won't go back to a Take 5.

  Armand
a month ago
I was fortunate enough to work with Deandre at Take 5 at the Mockingbird location in Dallas. He provided excellent service to me when I went to get my oil change the other day. From the clear communication informing me of the options available, to the recommendations that made sense to my specific car. He was very professional! Thanks for the great experience.

  Michael Garza
a month ago
Had a great experience. Chandler greeted us as soon as we arrived and offered us bottled water. Then Jose did a fantastic job. He was fast and incredibly helpful. Top-notch service!

  Savannah Frye
3 weeks ago
I went to the Take 5 off of Mockingbird Ln, and they people there are amazing! I wish I would ve caught the names of the people who helped me. They handled everything professionally and were able to get my oil changed, tires aired up, air filter changed, and wiper fluid filled in under 45mins. They also cleaned my windshield for me before I left, which was sweet.

  Michele Stanley
5 days ago
Getting my car inspected there at the Mockingbird and Grenville spot was a breeze and took hardly any time at all. Everyone was nice and helpful. The employees there all seemed happy.

  Samantha Gonzales
2 months ago
Great customer service from the whole team! Very friendly and the hospitality of offering a water bottle. All maintenance that was done to my vehicle was explained to me understandingly. The whole process is quick in an orderly manner way! This is the only place I come for my oil change, etc.

  Jodi White (Jodi Von Rotten)
2 months ago
Take 5 Oil on Mockingbird has been my only choice for oil changes for years. They are quick, nice and more importantly, honest. They ve helped me make informed decisions on things like coolant flushes, changing oils and fixed a major tire pressure problem. I also use them for state inspection. Their hours make it so accessible for me and the quality is spot on. I m happy to remain a long time loyal customer.

  Karan Mehta
2 months ago
Ahmed and Chandler made the inspection sticker check - seamless, effortless and enjoyable. Polite manners, expedited work, genuine with recommendations and great ability to answer my questions throughly and clearly. Plus the water bottle when I drove up help. Great service by these two!

  Kimberly Hightower
3 weeks ago
This was my first time at this location of Take 5. There was a slight wait as expected. But they were lovely and got me out of there as soon as they could. Great customer service 10/10 would recommend and come back again.

  Kala Wells
a month ago
I was at the one on Mockingbird and I will say everyone that was there was on top of the game. It was closing time and still 9-11 cars in line. Everyone one was working as a team rolling them out. Extremely in tune with all of us waiting making sure we all had cold bottle water and interacting with us. Will continue going there while this crew is there.

  Kendra Ben
2 months ago
Ashley is truly a gem .... The team is truly a wonderful and happy team. I get a great laugh, and awesome service every visit. Back to Ashley thank ya GIRL.... YOU rock and always go above and beyond.Location was extremely busy, however that didn't stop them from communicating, offering me a cold bottle of water, and letting me know my wait time.

  Corey Graham
a month ago
By far, this was the best oil change I've ever had! Staying in my car was so much better than waiting in a lobby. Also, the workers were highly professional and friendly.

  Savannah Ducre
3 months ago
I got an oil change from this location on 1.3.24. This location was busy, but the team worked efficiently. I m not sure of my technician s name. His shirt said trainee , he wears glasses and has blonde hair. He was so professional! He offered me water, ensured I received a discount, and displayed a positive disposition. In fact, the whole team s energy seemed positive. I ll make sure to return to this location!

  Obika Robert
2 months ago
This is my go to place for quick oil change. No time for unnecessary drama and grammar. Very professional, and they took care of everyone in the order they arrived. I was just in my vehicle playing with my phone and in no time I was on my way. I recommend this place 100% they know what they re doing.

  Mary Whitmore
3 months ago
I ve been to the Mockingbird/Greenville location a few times now for both oil changes and state inspections. I love them! Everyone is always SO friendly, welcoming and helpful. Things move quickly I m in and out even when they re busy.I ve also noticed that the employees are so nice to each other and have fun there s a genuine sense of camaraderie it seems.

  jackie x
4 months ago
Definitely a much better experience! The shop manager Chandler was thankful for me coming back to giving the shop another chance and took care of everything. I will definitely be coming back for my future oil changes. And the tech that helped out too. You both were awesome! Thank you so much!

  Gavin Heyde
2 months ago
Never been to a car service place with this much enthusiasm and happiness to work on cars. From a car guys perspective, I m lucky to live close to a place like this. Oil change in minutes and easy for state inspection. You stay in your car the entire time.

  emily landon
5 months ago
This team was so awesome!! I went in on a Monday night at 7:20 for an oil change and everyone was so helpful, showed me exactly what they were doing and explained it. They also refilled my coolant/antifreeze. Great customer service & took under 10 minutes.Service: Oil changeService: Oil change

  Jose Zacarias
3 months ago
Arrived at Take 5 Oil Change and were immediately greeted and they gave us a complimentary bottle of water. Oil change was done with precision and we were on our way home. I'm very satisfied with their professionalism.

  Lorenzo Morales
6 days ago
Quick and friendly, for it being a Saturday and close to the end of the month very busy but got in and out no problem. Fast and friendly staff.

  Imaad Shah
5 months ago
ABSOLUTELY amazing service! A short wait to get my car into the bay but it was all made up for with incredible customer service! I was helped by Ray, Ashley, and Dre and they were so detailed and thorough! 10/10 recommendServices: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  John Wilson
4 months ago
Good service decent work quality but for the price you can't complain. The employees are great knowledgeable and efficient. They were not misleading or trying to upsell. They had a positive attitude and this is the best take 5 location in Dallas. I've been to 4 locations and this is the superior location.

  Mary Rina Garcia
4 months ago
Chandler the shop manager was awesome. Even though the wait was long because it was a Saturday, he made us feel like we were the only ones thereHis experience speaks for it self. He was very knowledgeable and took care of my vehicle needsThank you ChandlerI will definitely come back often

  Kevin Bustamante
2 weeks ago
Nat and all other associates there went above and beyond. I can t state how impressed I ve been by Take 5s service over the past few years they ve set the standards for fast and quality service! What a crew!

  Librada Gil
2 months ago
These guys are really hard working young people. They are so kind, nice, attentive, honest, and humble. That s my place now. They all make you feel important as a client. They are truly amazing and a blessing.

  Christine Hemmi
a month ago
They are always very friendly and walk you through everything that they are doing and all of the checks to make sure that filters and fluids are good. I switched from a Lemmon location and they are much faster and more consistent here!