NAPA Auto Parts
4.2 (261)
10429 Harry Hines Blvd, Dallas, TX 75220
(214) 357-4334
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sade Williams
a month ago
I came in to purchase a car battery meet a very nice Gentleman by the name of Mr.Terry very caring and polite. He help me with installation my car battery Thanks again Mr. Terry
Karl Wirth
a month ago
Needed a battery for my car... they had it in stock, they were really helpful and quickly got me taken care of...
Carlos S
4 months ago
Very rude lady that works the front counter, do not recommend this location.
Adam Abam
5 months ago
Service is ok but they have to clean the area where they work
tara
a year ago
Great store! Shout out to Esther. She was very helpful and friendly. Will come back here if I need parts in the future
Armando Lopez
9 months ago
I called in asking to see if they had a battery. They said you have to bring it in to check if they have stock.... what a waste of time for me and horrible customer service on Napas part.
Dennis Furber
a year ago
I hate to say something like this. I've been a mechanic for a long time using NAPA off and on. I would never buy a battery there because it won't last very long and they usually don't stand behind them very well.
Kevion Watkins
a year ago
Went to get a new battery for my Mercedes and Terry was great. From installing the battery to giving me tips on car maintenance. Thank you again Terry!
Pedro Reyes
a year ago
If I could give a 0 star I would I wend on a Saturday for an alternator I had just confirmed they had less than an hour ago the price was 154 I went an hour later and they said that the first two hours had passed and the prices just went up 20 percent what it that bull. Also they have the 20 ton bottle Jaks at 500 dollars when they are very worth 100 10:45 am Saturday August 13 2022 I am the owner of Kings truck repair and other shops and you just lost my business. Your guys lack motivation or pressure they drag their feet and treat customers like they don't need their money
Raza Hussain
a year ago
Knowledge employees. I own a dealership and need parts for cars all the time. I value Knowledge employees when I'm shopping for parts. Nothing is worse than buying a part, going to install it, and finding out they gave you the wrong part.
T.M.B.
a year ago
Great people! Good products! NAPA is my favorite auto parts store.
R.S. Dickerson
5 years ago
These guys are prompt. They closed at 5pm the day I was headed over and I made it at 4:58 and there was a guy who locked the door just after I entered. Really helpful once I got there and the transaction was fast. These guys seem pretty knowledgeable too, thanks!
Kendra Fountain
a year ago
This branch had the best customer service ever! They really went out of their way to make sure we had the right parts
Susie Marquez
5 years ago
This place really need more people that know what they're selling and more stuff that understand or that are trying to understand what customers need if you don't know what you're selling and you don't know nothing about cars why are you working at a place like this if you try to do a return they say it's too late and come back tomorrow
Samuel Harris
4 years ago
My first time with them and it was a great experience. They re very welcoming and friendly and took my car right in at my exact appointment time. The whole process was very quick.
melisa Adams
9 years ago
Great staff. So friendly. I'll drive out of the way to cone to this location . They almost always have what I come to get. Clean store. Never had any issues when making returns.
David Lugo
7 years ago
I come to this location frequently usually to restock on shop supplies. I have always been helped when looking for odd ball items. When the not so often time they dont have what im looking for they recommend other locations nearby to get it. Shows how customer service driven they are.
Arnold Wildthing Gerling
2 years ago
Went there a couple of days ago to pick up some parts with a friend of mine for his truck they ordered the parts we had to go pick him up at another location but is every all the employees were wearing their masks and physical barriers and place man I seem to be very nice not appreciate the all their help my name is Arnold and I approve this message
Joseph Aiello
9 years ago
Alan, phil, jr, ricky, and symone.......completely amazing customer service. As a firestone employee, I make about 20 or so calls a day to this location, I will NEVER take my business elsewhere. I use this 1 location for all my personal needs as well. Give them a try, you won't be disappointed.
Eric of the Lee family
2 years ago
Everything was Great They just didn't have the password for the Wi-Fi Service or It wasn't allowed I was try to look up and Confirm a product..
C. Jones
2 years ago
Very professional and great workers. Carlos really came through for me Great worker. great customer service. Would recommend.
jesse faz
4 years ago
The best parts next OE and lots of their parts are made by OE manufacturer's .in chain parts stores you won't find better quality . I recommend stay away from Autozone and O'Reilly's most of theirs parts are cheap China knock off . Really underrated parts stores .
Kris Goff
2 years ago
Great service, employees speak good English and Spanish. Clean store with the stock you're looking for in a good NAPA
Kamphouse
6 years ago
Very knowledgeable staff, if Qnapa doesn't have it then your gonna have to find it online, Cuz none if the other stores will have it either
Nasario Cano
2 years ago
Poor customer service walked in there was about six people behind the counter in the back nobody would help me the lady that did help me she had an attitude won't be back to that location let's do or die situation
DallasPilotCar
a year ago
Although they did not have what I needed they help me figure out where I need to go get it.
John Pannell
2 years ago
The clerk went out of his way to help me, thats hard to come by these days . napa parts have never failed me also.
Michelle Escamilla
a year ago
Quick service, friendly, knowledgeable employees !
Rubylene Hilborn
4 years ago
They helped me and I'm a woman. They were curtious and exact. I'll do business with them again.
Rodney Maxwell
5 years ago
Is it at this place and got all the things that I needed for a tune-up on my car the staff was very friendly and very knowledgeable definitely recommend this place I will be back