Kwik Kar Oil Change & Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jerry Brooks
7 months ago
10 STARS!!! Perry and his team took great care of my vehicle and the Service was outstanding! They seemed to be short handed and still had a positive engagement after a serious long Monday! These guys got me in and out in under 30 minutes, at the last minute AND stayed after closing to ensure my service was complete! I always hate being the last person to show up asking for service because you don't know how rough a day the associates may have had... Let me tell you I ask how was your day and I received, "Living the Dream." without a lick of sarcasm!!! They genuinely had a tough day but kept it 100% positive the entire time I was there!!!! Fantastic Spirit, Fantastic phone courtesy prior to arrival and Fantastic Delivery after a hot and bothering Texas Monday!!! Thank you for all you do and for making my visit Memorable!!! Applause are in order!!! 10 STARS!!!Service: Oil change

  Gabe Rodriguez
a month ago
Stopped by the shop today after struggling through town to find a place that could plug a hole in my tire.I was greeted by Rain who put me at ease and was quickly taken in by both Rain and Jose who plugged the tire and had me on my way even though they re not a tire shop. I can t stress enough how much I appreciate the help that I got today and will say that this is forever going to be my shop. These guys made a problem that had already caused me so much headache and turned it into a non issue. Thanks again you guys!

  Victoria Saucedo
3 months ago
New ownership is amazing! Clayton was able to make an issue right that occurred under previous ownership. The new prices are very reasonable for an oil change in Dallas and staff is top notch! Everyone is very polite and treats you like the only customer! Highly recommend under their new ownership! I will definitely be back to this location.

  Candice Armstrong
3 months ago
Be aware of all the fake one star reviews!!!!!!They are ex employees and friends. Lashing out. The new manager is awesome and very knowledgeable. The mechanics that work under him are great and the new ownership is so much better than the old one. !!!Love this location. The new manager Ray has excellent customer service . He went above and beyond when servicing my Toyota. Super knowledgeable . Definitely my go to shop. Thank you !

  Gabriela Geter
a month ago
All the guys that work here are super nice! I brought my car in to get fixed after it had been vandalized and felt comfortable throughout the whole process. Ray (I believe he's the manager) explained to me what had happened, what needed to be fixed, and even kept up with me about the repairs and the whole situation even better than my insurance company did. I felt very taken care of the whole time.

  Countess Jacques
3 months ago
Really great service. I came in for an oil change about 30min before closing a week ago. This shop has undergone some new changes since the last time I received services. Not only did the interior of the waiting room look clean, it felt inviting. Ray the manager was very personable and service was quick. I will be back. Great job guys!

  Neel Patel
3 months ago
I used to come here for my old car from 2008 to 2020. I read the reviews and tried again this week and I am impressed. Perry (Manager) runs a great crew and he helped me immediately. I am happy to be back and will continue to use them going forward.Update December 2023. I needed some help installing something and the guys were great. Clayton spent the time making sure it was done correctly. Their work is much appreciated.

  Peyton Blank
2 months ago
Ray (Manager) & Clayton (Mechanic) we re super kind, thorough, and knowledgeable. They took the time to explain what needed to be fixed with my 2012 Chevy Silverado s brakes and the parts needed to do the job. They were very friendly and timely with the same day repair. I highly recommend Ray & his team.

  Molly Green
a month ago
This place is the best! Ray is so helpful, nice and professional. They are upfront about whatever issues are going on and are trustworthy. Overall- wonderful experience! I will definitely be coming back!

  Kevin Ball
3 months ago
Called asking if they had a mechanic on duty, they asked me what was wrong I told them my car was over heating and I needed someone to check it out. The guy told me I needed a water pump and was giving me a ridiculous high price. I asked him how did he know it was a water pump and not something else. Since we were talking on the phone and he never seen my car. He got mad and gave me an attitude, told me that he knew what he was talking about that s why he was the manager . I asked him if he was a mechanic, and he said you don t need to be a mechanic to work on cars . What a clown. People stay away from this location. Always asked for a certificated mechanic, the good people at Firestone on Greenville just saved me a thousand dollars, it was just a hose leak. I did not needed a water pump. Always always always ask for a real mechanic. Not a clown

  Taylor Emerson
4 months ago
This is hands down the best experience I ve had for my Kia Telluride! The staff is quick, efficient, and honest. They always treat me like a priority even on a busy Saturday. I will always return and recommend to friends/family!

  Ashley Lopez
3 months ago
Thank you Clayton and all of the mechanics at this location for all that you do. They provided excellent service and took the time to explain the repairs/oil change that was done. I left this shop with more peace of mind and I would definitely recommend them to my friends and family!!

  Taylor Pierson
3 weeks ago
Ray and Clayton were extremely helpful and efficient. They changed my headlight bulb so fast and Ray really looked out. Will go to them for future car issues.

  Dominique Warren
2 weeks ago
They charged me $1200 to replace a radiator they claimed was ruined, I contacted them the same day letting them know I was still having issues car ran 1 week only to be told the head gasket was blown by another mechanic tried to ask for a partial refund they told me there is nothing they could do! Yea, ok!!!

  D. Moose
2 months ago
They are just okay if all you need is an oil change. Expect to wait in a filthy waiting room for at least 45 minutes. If you need anything else, go somewhere else - especially a state inspection. They hate them and told me to "come back tomorrow". I did and they said they didn't have an inspectors. I tried a third time and they said they were not taking anymore inspections for the day and I should try the Lemmon Ave. location. I drove all the way over there and they were closed. The customer service here is garbage. I will never go back.

  John Robinson
3 months ago
Worst place ever!!! The manager is just ignorant. Scam artist is what he is. Clayton was friendly and helpful but Ray is trash. Stay away from this place. I was faithful to this shop for 8 years since I moved to Dallas. Will be reporting his incompetence to corporate too.

  Danny Cobbin
4 months ago
Trash service!!! The guy has an attitude as soon as I exit the vehicle stating there s a 2 hour wait. I stated, I m fine with that , he then goes stating there isn t a mechanic on site , that s fine sir allow me to tell you what I need first before you start ranting. I need the same services the others are waiting for .. an oil change !!!

  Jair Robinson
a year ago
I know we all are tired of traditionally bad experiences going to car shops, but wow this one made my day. If I m ever feeling sad again, I d have to go to this car shop again just to cheer me up.Philip, Chris, Daniel, and J�sus serviced me and my car and let me tell you, I was almost irritated at how fast they were at getting the job done. I attempted to do some work in the lobby and before I was finished they already serviced my car. Even more, they did not complain when I brought it in during store hours right before closing.I would not hesitate to come to this shop for any car needs and highly recommend it.

  Eva Noel
4 months ago
I ve taken my car to this location multiple times and every time they take wonderful care of me. The staff are super polite and friendly and I don t ever feel cheated out of my money. 10/10

  Alex Maye
3 months ago
Same THIEF from 2 years ago is back!!!! Beware people Ray is not a mechanic he shouldn t be allowed to be dealing with cars. 2 years ago I had to place a claim because he was too HIGH to do a simple oil change. The manager at the time Justin was able to fix my car and get me back on the road after Ray I was GLAD when they fired him and now he is back??? @kwik kar y all need to if people are able to work for y all again. People stay away from this place!!!

  Aprende con Ame
2 weeks ago
They always take good care of my car. Definitely recommend this place.

  Jose Aguilar
4 months ago
For some reason this kwik kar and the other one on lemmon have no inspectors. Both locations seem to have new people working. I tried going to another one on Greenville ave but they also seem to have no inspectors. It's like they fired all of them or something.

  Eric Russ
a year ago
I am the Owner of Texas Tactical Security LLC in Dallas, Texas. After my AC Service here I will only trust this shop for my fleet of vehicles. The customer service as well as the actual mechanical services was great!

  Elizabeth Wilson
7 months ago
I got my car serviced here and they did not reset the service notification light once the work was complete. I went back to ask them to update and was told by a manager to come back the next day as he would get a system update and be able to assist at that time. I called prior to going back for a third time to confirm they could help only to be told that they don t service my type of vehicle and I needed to take to a dealership. Dealership will not update the service notification unless they complete the work; therefore, requiring me to double pay for the service as well as wasted time. I would have been more understanding if they would have communicated they can t complete the work prior to trying.I would not recommend doing business here.Service: General repairs & maintenance

  Joe Cvengros
a month ago
My engine light was on becuase a vacuum line came loose. They didn't even charge me to fix it! Nice guys.

  Natalia C
2 months ago
Great service! Got an oil change early in the morning, in less than 30 minutes. Thanks y all!

  Sofia B
a year ago
Over the course of a month, I tried to get an inspection here on five different times. Every time the excuse was that the inspector was out to lunch regardless of whether I went in at 10:40am or 2pm. On the fifth try, I arrived around 8:40am and there were several people waiting and only one person working in the entire shop, on customer intake as well as actual mechanical work. I waited 50 mins before he got around to my inspection when you used to be in and out in 30mins for an inspection in previous years. This store is severely understaffed and customer service has seriously deteriorated over the last few years. A complete waste of time to have to make five separate attempts to get an inspection. I will be looking for a new business to get my state inspections and warning others about the waste of time at this shop and advising them to look elsewhere.

  Crystal Walton
10 months ago
Wow Factor! The customer service was excellent! I was greeted immediately when I drove up - 2 service providers answered all my questions to help me find the best solution for my problem (which was greatly appreciated), and then Chris Q (manager) sealed the deal with his enthusiasm to make sure all my concerns were addressed. He restored my faith in auto mechanic shops again - because let me tell ya, my experience with auto shops has been an absolute nightmare. So I am beyond grateful to have witness this great experience with Kwik Kar Uptown - I think I m a customer for life.

  Makenzie Srygley
a month ago
Great service! Fast, easy, and friendly! Come here for your car needs!

  Jose Corral
4 months ago
I always had great service from this location, but I came back today to do an oil change and it took over an hr!!!!!! The black guy taking care of me is IGNORANT!!!!! He shouldn t be working on cars!!! By far the worst service!!! Worst location!!! Someone really needs to get rid of this guy. Can t do oil changes at an oil changing place.