Kwik Kar Auto Care Center Dallas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  M B
a month ago
4 hours to replace brake pads. There was NO communication. I kept asking how much longer and Wa lied to every single time. I will NEVER come here again. The girl at the front was unprofessional. The mechanics were clueless.

  Adhavan Manickam
3 weeks ago
I have done state inspections for my Motorcycles at this location - one of very few non-dealer shops to offer this service - for last 10 years and always had a good experience. Fairly quick service and fun interactions with the folks that work there. Highly recommended!

  Dillon Jones
a month ago
From beginning to end I could not express the gratitude I have for the service this place provides! As soon as I pulled up I was greeted by a friendly technician and the cashier was really nice . The technicians also mentioned a service that was due and were not pushy to sale it. I recommend to everyone!!!! The best

  Brandon Fite
a month ago
Dillon at the Greenville location was extremely nice and had great customer service. Came in for an oil change and it took no time at all. I will definitely be coming back in the future, quick and easy!

  Ashkan Aminian
3 weeks ago
Joe helped me out with my Tesla model 3 for my safety inspection. He was easy to talk to and first impression was good. He was understanding my interlock situation for the car and worked with me to make sure the process was simple as possible.

  Stephanie Mendez
2 months ago
This has been a less than impressive experience and it was not Kwik. I had come early before work because it was the only time I would have free and it was just a few minutes away from my job. First I was greeted by a man who looked upset and did not smile. Being the only person there when I arrived it took over half an hour for my oil change (about 5 minutes after they started someone arrived for an inspection and about 15 minutes after them, someone else arrived for other car problems). At one point I saw a tech who had opened my hood pacing in front of my vehicle talking on the phone. I am not used to oil changes taking so long especially when there are no other vehicles upon arrival and no others at all getting the same service. It took a new employee arriving and taking over for me to get my vehicle. I got $5 off for your wait . It does not make up for being half an hour late to work.

  Betsy
4 months ago
The store manager and crew have exceeded my expectations!! I had a very over-priced quote from the dealership with no feeling of quality assurance - QuickCar met my service needs above and beyond explaining every detail. I was very extremely satisfied and my trust was gained. I be a loyal customer!

  Liza Gamble
3 weeks ago
I have used this location for the last 12 years for my car inspections, oil changes, and regular maintenance. My family has been loyal even longer than that. Under new management and the staff tried to take advantage of me by strongly suggesting I needed new breaks and a long list of other flushes. I took my car to my in-laws shop and was told my breaks were nearly in brand new condition. I have heard the break scam has been a complaint of others on NextDoor from this location in particular.

  Ursino Oropeza
3 weeks ago
I was yelled at, treated like a child and It was my first time ever being at a Kwik Kar.It all started with them not telling me how much I was being charged and then being screamed at by the manager at the store where I did not deserve to be treated that way.I did not appreciate the way I was treated.Addendum:I was contacted by the owner Sammer who contacted me and did his best to make things right.I would recommend to anyone that is having any issue in the present moment to have the manager contact the owner because it will deescalate the situation.My feelings about the matter went from 1 star to 3.

  Morris Rayblatt
2 months ago
BEWARE!!! if needing a State of Texas Vehicle Registration Renewal Inspection. I drove my car to this location at 6424 Greenville Ave., Dallas, TX on Tuesday, February 6, 2024 to secure an inspection check in order to apply for my 2024 Safety Inspection. They drove my car into the area for the inspection and after about 20-25 minutes, the tech approached me and told me my brakes were "squeaking and it was 'metal on metal'", and I needed a brake replacement before they could approve my car for the inspection.. I was in total shock, as I have never heard any such "squeaking sound", plus I had just replaced my brakes within the past year. The new brakes had less than 5000 miles logged. I informed the tech and the "manager" they were wrong. . I left there and drove home and NEVER heard any "squeak" or "metal on metal" sound. I called the mobile company that installed my brakes and they sent out a tech and we removed every wheel and checked the brake pads.. Every pad still looked NEW. We took pictures as proof. I also drove an additional 45 miles around and still never heard a squeak. I took my car to another shop for inspection on Wednesday, February 7, 2024 and "passed" with 100% GOOD!!. I went back to Kwik Care Auto Care Center after my successful inspection to confront the "manager". He was in total denial and swore that "everybody heard the "squeaks" and "metal on metal".. They were just seeking to scare me into another brake replacement!! I am currently informing the Better Business Bureau of Dallas and the State of Texas Attorney General's Office on Consumer Affairs of this scam!! BEWARE!!

  Heather Hess
2 months ago
Another successful visit all day because of the work and replacing the catalytic converter but great friendly staff

  Sneker One
3 weeks ago
got quoted nearly $700 to change one spark plug and one coil pack. I literally went home ordered everything I needed from Amazon for under $40 to do all the coil packs and all the spark plugs not just one and the job took me about 10 minutes. What a rip off this place is..

  S. Stone
a month ago
Great spot. Positive experience.UPDATE:The associate /cashier made me place a positive review to get 10% off my oil change bill which I find unethical .

  Robert Jones
2 months ago
People was nice and welcoming. Had a minor miscommunication for some services but all was worked out. Management especially AK was very professional and was concerned on how my service went. This place earned alot of my respect and I'll definitely will be going back.

  Charlie Elliott
3 months ago
I have to drive an hour to get the best oil change service, but it's worth it! Outstanding service, they go above and beyond, and handle all ur auto care need. They spotted damage that I didn't even know about and discussed options to resolve the issue with me. They will be doing all my work from now on!! Depending on where u live, I suggest the same. Don't forget to ask for Kassidy, ull know her by her beautiful smile!

  Zaida Felix
a year ago
Had my radiator flushed by their mechanic, drove 5 mins away & my SUV overheated. Took the vehicle back & spoke with the manager Daniel. Very rude & never once apologized for the whole purpose of even being inconvenienced. No people skills whatsoever! If I didn't know any better, to pull over, my engine would of blown out. DONT TAKE YOUR VEHICLES HERE FOR SERVICE THEY DON'T KNOW WHAT THEY'RE DOING!

  David Becerra
2 months ago
Best service ever. Efficient, quick, they explained me everything. Price was fair. Great experience.

  Victoria Winter
4 months ago
Great service and friendly staff! They got me in and out with my state inspection in less than 30 minutes. Would highly recommend this location!

  Phillip Vorkoper
a month ago
I will definitely be back for any simple work here. Always quick and friendly at this location. They are never pushy or vague about any work they see needs to be done.

  Corey Morrell
2 weeks ago
Very fast and courteous. I ve been bringing my vehicle here for years and always get excellent service.

  Michael Pennell
3 weeks ago
Great service. Knowledgeable. Good advice. I went for a radiator flush. Answered my questions. I would come back for sure.

  Dorian Albert
3 months ago
Great customer service! They are quick, easy and awesome to work with. I don t take my car anywhere else!

  Stephon Hampton
4 months ago
The customer experience was amazing. I was able to get in and out and Forest, the mechanic, was able to inform on what else needed to be done on my vehicle. Thank you guys!

  Garrett Park
a month ago
Great service and helped me out when they didn t have to with removing a stripped screw. Highly recommend.

  Sha'Cora Bamlet
2 months ago
Been coming here for a while and I m usually in and out in about 30 mins. The staff is nice and keep me up to date on what needs to be done with my maintenance.

  Patricia Castro
a month ago
Very polite and very fast changing my oil ur office staff was wonderful and polite and made sure if we are ok and ur office very clean and neat

  Marcus Chambers
2 months ago
Beware, they will upsell services that aren t needed, especially to (seemingly) unsuspecting Senior Citizen women. Don t waste your time with them. They get incentive pay for upselling.

  Austin Pretsch
2 months ago
Not much to say besides just generally poor, unpleasant customer service. Employees I dealt with seemed grumpy I was there and the inspection took much longer for no clear reason.

  Terrick Edwards
3 months ago
I ve been bringing my car here for 3 years now and it s always been a smooth transition. They get me in and out. Forever a customer here.

  Austin Brockman
7 months ago
John and team were awesome!Brought a newer vehicle for an oil change at 10k miles, checked my oil and told me it simply wasn t necessary yet.Love a team that won t sell you anything you don t need!