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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Reginald Harvey
3 months ago
Because of the cold weather, my "low tire pressure" indicator activated. I need to address this in anticipation of the coming winter storm (01/14-01/16).I went online to investigate auto service vendors in my area.One provider within 1 mile of my home offered a $15 minimum fee to check tire pressure and check sensor batteries .The competing vendor (Goodyear on Ft. Worth Ave.) offered FREE tire pressure service - no appointment needed. I had forgotten that a Goodyear was located within 0.5 miles. I was skeptical but went anyway to check it out.To my surprise, the GM greeted me as if I were a valued customer, although this was my first time. Within 5 minutes, I was in a service bay. My tires were pressured up to spec. The GM came out to the service bay to verify that the pressure indicator warning had properly set. It had. I was not charged. And the GM thanked me for using Goodyear.It's rare to experience cheery, competent customer service. I was in and out in under 15 minutes. I later checked their online reviews and saw they were 5-star across the board!My 1 regret is that I never learned the GM's name.EXCELLENT experience!
Korey
6 months ago
I take my Porsche Macan to Al for everything. They do great work and very honest. My uncle's and friends of the family have used them for many years!!
Vanessa Martinez
4 years ago
Wow... all I can say is wow! My parents referred me to this shop and I ll never go anywhere else. The gentlemen who work here were absolutely amazing! From the time I pulled in to the time I drove off in my car they kept me in the loop, the communication was spectacular! I had to get some pretty extensive work done on my front end and had taken my car to 3 shops before visiting Good Year and no one could seem to fix it or if they did it was only fixed for a couple of days... I could have saved thousands of dollars had I just came here first.I am writing this review after 2 months of driving my car without any issues!!! These guys definitely know what they are doing!As odd as it sounds... I can t wait to take my car back! It s awesome knowing I have a couple of trustworthy, knowledgeable, reliable place to take my vehicles!!I wish I had known about this gem a year ago!Thanks for the amazing service AB and Shaun!!
Corey T
4 years ago
I got a flat tire plugged here for $7. The tire continued to leak. I went to another shop and they said the whole tire needed to be replaced because of the cheap method that Goodyear used to plug the tire. The receipt didn t even have a working phone number and nothing is posted online.
Tony Daniel
2 years ago
I am a regular customer here. They have never failed me! I call, they tell when to be there and they get me in and out in nothing flat! There prices are VERY fair and quality is on point! I can not recommend them enough!! No matter what car I bring them, they know that car!! Appreciate the amazing quality and service I get here!!
Mohammed Nasser
3 years ago
As usual, K- town provides straightforward quality service to keep My car in tip top shape. AB and Shawn went to check my tires immediately. They were very reliable, fair, great attitude. I highly recommend them I m glad I choose k- town for many years to takes good care of me.
Mustafa Biviji
2 years ago
Very helpful when our tire pressure light came on in a crunch situation. They checked our tires and got us moving along and on our way. Would highly recommend.
Chip Carlson
2 years ago
Went to get car inspection and didn't have any wait. I did call ahead though to check. Service was great, fast, and friendly! Highly recommend!
Bryan Rodriguez
3 years ago
After a ridiculous situation at another tire shop, Mr. Shane went above and beyond what he had to do to help me with this headache. I was shown customer service, great mechanic work, and more importantly, a great experience. Thank you again Shane!
Veronica Marquez
a year ago
Horrible attitude no need to be aggressive when been asked to move your vehicle never coming back it's not like there's no more places out there to go to for an alignment smh
jeremy musil
5 years ago
Awsome staff, didn t realize I went 20 min after they closed and still patched my tire gladly. Will go again just for that kind of service
Curtis Castilla
3 years ago
Great place for repairs. Will be back
Daniel Pulido
4 years ago
GREAT PRICES FAST SERVICE
Casey Gunter
2 years ago
Excellent customer service!
Jeanne Guertin
2 years ago
Very good service
Sarah Bruce
2 years ago
No customer service
Cynthia Proctor
2 years ago
Awesome
Ivette Avenriz
5 years ago
Very good service, friendly and dedicated staff. Muy buen servicio, personal amable y dedicado.