Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rick Thornton
2 years ago
Tech broke the windshield mounted camera on my truck and installed it with double sided tape on a brand new truck. owner also stated to use double sided tape I shouldn't have to do that with a brand new vehicle.
Van D
7 years ago
HORRIBLE!! Every since I gotten my new windshield from here I been experiencing a leak inside of my car. Never have I had that happen to my old windshield. When I took it back to the " Glass Clinic " they told me " oh well it's your sunroof " mind you that they haven't even look inside of my car. Once I told them that I was going to take it to the Ford dealership and if they don't find anything wrong with the sunroof that it was going to be a problem on there hand! So they took it off and found out that they did not glue the windshield on correctly. I am so upset that I actually had to go out my way to recover my google account just to leave an review. I never been so upset with an business that I thought I would have to do this.
Jeff T
10 years ago
Six months ago I contacted Glass Clinic for a replacement of a broken windshield. They had a great price on their service, so I thought. I liked the price so I had them install a new windshield with the lifetime warranty. Six months after they installed it, my girlfriend and I were getting in the car and when we shut our doors the mirror with a chunk of glass still glued to it fell off. The outside of the windshield was fine. It had no chips, scratches, or impact marks. So after looking at the funny way it broke I called and spoke with the man in charge at The Glass Clinic. I told him what happened in a very polite respectful manner thinking it was going to be taken care of under my ''Lifetime" warranty. Before I could finish giving him all of the information he cut me off and told me I must have hung a lot of heavy items from it or jerked on it ''really, really, really" hard. This is before he even laid eyes on it or let me finish explaining everything. At this point he is being very defensive and rude for no reason and tells me I will have to bring it to 2270 Manana Dr, Dallas, Tx 75220. When I bring it there he looks at it and says I must have intentionally pulled it down or hung very heavy things from it. These excuses make no sense to me. He tells me he will replace it for me for $120 and give me a discount on labor and materials. I learned about deplorable business tactics like this in business school. Its takes advantage of people who are in a vulnerable situation, plus its not living up to your ''lifetime warranty'' standard. So needless to say I didn't take him up on his offer, so I decided to call a well known reportable company called safelite. They came out and replaced my windshield and told me that the company that installed the windshield he was replacing did not primer all of their scratch marks that the removing tool made when replacing the last windshield, and that it had caused my windshield lip to rust! He said it causes leaks and all kinds of other expenses dow the line. He noticed it without me even telling him about the people who replaced it before. After he told me that I told him who replaced it before him and he said they are know to conduct shady business and do shotty work though out the windshield replacement world. Anyhow, safelite put in my new windshield and it looks great. It doesn't have all the deformities like the one from The Glass Clinic and I will use them for good now. Thank you for your time. *****Buyer beware
Anthony Goss
5 years ago
Confused.Per the man who answered the phone...This business is closed and filed bankruptcy, but is still at the same address, same phone numbers and very similar name.1. They do not warranty their work if it costs them money.2. They are not a member of the AutoGlass Safety Council as stated on their website.And the new company "Glass Clinic of Texas Inc" only warranties for leaks for 1 year.Having Binswanger Glass come out today to replace it, along with 3 other vehicles.
Anoop Choong
a year ago
Great service and very easy to work with. Efficent with getting it done and reasonably priced. Will be my goto spot for Windshields for our fleetServices: Auto windshield repair, Auto windshield replacementServices: Auto windshield repair, Auto windshield replacement
Krayzie Roach
7 years ago
Took my car there last week to get my windows looked at. They said they needed a part and would call me back. One week later still no phone call and the new place I took it to said they messed up my wiring even more with what they did.
ANA ALCALA
6 years ago
I just had my RV windshield replace very profesional and afforable prices I had it done the same day very friendly and helpful
Ayman Desouky
8 years ago
Thank you Ana for great service , I had my glass broken last night I call them first thing in the morning and they installed it and the tecnition was very nice.
C Shelton
10 years ago
Horrible service!!! They no showed for an appointment to install glass and didn't bother to call to "confirm" the appointment until after the appointment time had passed. The manager, Ken is extremely rude and has horrible customer service!!! Do not use them
seblewengl metaferia
11 years ago
great service my door glass got brooken at downtown they came and fix it for me quickly ,thanks ana
Claudette Heard
7 years ago
Wonderful service. Very helpful and less than 1/2 the price of Safelite! This company was very helpful.
OfficialZavior
a year ago
great people did amazing job in my windshield
Austin Adam
8 years ago
Ken was very helpful !!!