Bimmer Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Terris Carter
6 days ago
Jose and his team provided superior customer service on my 2015 F30 (328i). The dealership wanted hundreds more to do the same job. They were able to show my old parts & exactly what work was done, and even showed me recommendations of other repairs to consider in the future. I will be returning soon to have a few more repairs done before the summer. I highly recommend Bimmer Repair for ALL of your BMW maintenance & repairs. These guys are the truth!

  Daniel Hernandez
6 days ago
Highly recommend this shop! Friendly staff, great prices and great work. In all the years I ve owned my car it s never ran smoother than after Brandon worked on it. Invoices are digital and can be paid online which is a huge plus for me. Loving my car even more now!

  Wil Geller
a week ago
Won t take my car anywhere else. If you want top service, and customer care, come here. I refuse to let anyone but Jose touch my car from now on! 10/10 recommend!!

  Alex Hannie
2 months ago
Jose and his team were extremely timely and professional to work with. They were able to give me multiple repair options to fit my budget. Excellent communication and customer service.

  Russ Kalk
4 months ago
This is the wrong place to take your BMW. Stay away at all costs. They use second rate mechanics, who also advertise under a different name, undercutting the very shop they work in. They are incomplete and sloppy, and will return your car in worse shape than they got it. Save yourself the stress of repeat visits for the same issue and go elsewhere for less money.I have a 2006 X5 that needed the driver side door handle carriers replaced, both front and back. The front went out first, so I put it in this shop and it was there for a week. I get the car back and the next morning the driver door lock wont work. I take it back and they, apparently, broke the original door lock and key cylinder so they had to replace it and some other parts which took two weeks. I get it back and it seems to work for about 2 months then the Window regulator fails. They repair the window regulator and in the process damage the window tint. The driver door handle never sat correctly again and after 8 months completely failed. I mention the tint got damaged to Jose, and he said he has a guy I can call to have it replaced. Having to open door from passenger side or open window is annoying after several months During this time, as soon as I get the car back from the front door handle carriers being replaced, the drivers side rear door handle carrier failed. I take it to Bimmer Repair and they appear to have replaced it, but soon after I have to go back as the door stopped opening, also they failed to replace any missing door clip mounts so the rear door panel just vibrates and makes noise. (Later present day -now that I am doing the repairs myself- I discover they actually cracked the door panel and left a 2 hole it. I presume they didn t expect someone would find it, and had they been better at their job, it may have gone unnoticed. The replaced some of the T20 bolts with other bolts, while others are missing.) After another week in their shop I get the car back and all seems well . Until 1.5 year later. The left rear door handle carrier has failed again. This time I decide to do the work myself, and upon disassembly I start to see just how shoddy their work is. 1, they tore the vapor barrier on both doors, front and back, in several places, to where some sections are missing, and I am having to replace both. The door handle seals, (both Front and back) were never replaced or placed back on the handles, and they stripped both door handles, so it cannot come out of the door handle carriers without driving them out with a hammer and dowel. Instead of replacing and painting the stripped door handles, they jerry rig them by tapping a hole and using a bolt to hold the handle in place. I would have appreciated they consult me on this, as I would rather wait and have the job done correctly then what ever they decided on their own, which is shoddy at best. And of course I found the aforementioned damaged left rear door panel.I don t know if Jose is aware his mechanics do shoddy work, but he has no issues charging top dollar for sub standard work.

  Q R
7 months ago
I only bring my bimmers here. Brandon is my guy. Any BMW issues he s your man. I ve done major work on both of my bimmers with Brandon. I ve taken my BMWs to several places in DFW area but I only trust this place. Excellent service and way cheaper than a stealership. They hook you up with repairs too.

  Frank Saenz
6 months ago
Received excellent customer service from Jose, along with prompt courteous service. Will definitely continue to use theit Bimmer services! Frank SaenzServices: Auto side window replacement, General repairs & maintenanceServices: Auto side window replacement, General repairs & maintenance

  Bethany Reynolds
a year ago
Wow is this place a God send for BMW owners! Jose took an issue no other shop would handle and explained thoroughly the issue and how he resolved it! He was kind, responsive and fairly priced. He also taught me a few tricks about my car! Would trust with any future needs!Service: General repairs & maintenanceService: General repairs & maintenance

  S W A Z I B O Y
a year ago
If you have an older model BMW I d recommend going elsewhere. I had an idle issue on my 1988 E30 - from what I understand, older BMWs are harder to diagnose. Jose (Service Advisor), who was great at first, recommended a repair that required a part that was on back order. While we waited, I agreed fix a few other items that they recommended (couple thousand of dollars worth of work). Eventually it became clear that the part wouldn t be available soon so I sourced a brand new one through a reputable seller via eBay. They installed the part and it turned out that the part they thought it needed didn t fix it. They tried other fixes (more money) only for me to be told to pick my car because there was nothing that they can do. I called around to other repair shops and was able to get someone to help. Turns out that a mechanic that they contracted knew about my car and situation, and recommended a fix that actually addressed the idle issue. So that worked out.My reason for the 1 star is upon picking up my car, I noticed it had been damaged. It was parked in a way for me to overlook it. As pristine as my car is, I understand that accidents happen. How it s been handled is what upsets me. When I brought it up, Jose promptly acknowledged it and offered to buy the part that was damaged and replace it. That was in October of 2022. I took the car back for an oil change in December of 2022 and arranged with Jose to have them fix the damage while it was there, to which he agreed to. When I took it in, Jose s demeanor had changed. He was cold and short. I dropped my car off and was told I d be notified when the car was ready. Later that day I texted to get an ETA since it was getting close to 5pm and was told that the car was ready. I was further told that they had the wrong parts (to fix damage) and that they will need to get with the supplier and have them send in the right parts. It is now March of 2023 and still nothing. No follow ups, texts are ignored. Just terrible business considering I spent thousand of dollars on repairs that were unrelated to why I took it in in the first - which they weren t even able to fix. Then they damage my car, agree to fix it, then ignore me.Services: Transmission, Auto engine diagnostic, Engine repair, Oil change

  Trucker Joee
a year ago
Great experience with jose and his team. I went in for one thing wich was a transmission gasket and replacing the fluid and it came to their attention that i had a few other issues and advised me to get those issues fixed before more damage was made. Noone wants more damage than what there already is, so they went ahead and replaced some much necessary parts from the powersteering system also my battery was changed and my oil filter housing wich was a cause of a big leak that is no longer there! I thought it was something else but them being the experts they found the culprit and replaced it. I got updates via text and calls and everything was fixed in a timely manner. They advise, not force a sales pitch wich i liked because noone wants to feel pressured to get something done on their vehicle without thinking twice. ask questions and you ll get answers and get a better understanding of the advice given! I found bimmer repair randomly on google and they got my vehicle right and i was satisfied with the work that was done and at ease knowing my vehicle was in professional care! . I recommend bimmer repair and will likely be a customer until i dont own my bmw anymore! Everything was smooth and not a single problem. Thanks again jose and team !Services: Transmission, Auto battery replacement, Steering & suspension repair

  Jennifer Brown
3 years ago
I ll give them a 2 for customer service. Stephen is extremely nice. He is always upbeat and nice. I ll also note that BMW is a very complex vehicle to diagnose (I have 4). With all that said, I was really happy to find this place. Unfortunately the diagnostic assessment is not to a level I would expect to be for experienced technicians. They basically put it on the machine which is the same thing your basic car shop does. I would expect they know which codes are errors and have a better ability to truly assess a problem based upon their experience. The other issue I had was the length of time. I ve been 2x times and both times my car was there over a week (1st time was 10 days). And after both costly repairs what I went in for wasn t fixed. Nice people, but skill level is novice at best. Be prepared to pay a lot of money for guesses.

  Nicole Quindara
3 years ago
I found Jose via Google and confirmed positive reviews on Yelp, then contacted him very email asking for a quote for body work and a/c repair on my BMW. He responded promptly and asked me to bring my car in.The location is a little hard to find on Irving. You might spot a printing shop before his office - just look for a parking lot with BMW's.Jose was very polite and professional from beginning to end. He got me a quote within a day, and did not seem to be money hungry. He even gave me advice on how to monitor and potentially mitigate make my a/c issue without having to splurge on costly repairs. He recommended other work for which my car was due. His quote was also well below what the dealership provided.I just got my car back today and am very pleased with the work. The body work is spiffy and my car was freshly washed, which is just the cherry on top of all the other things he fixed. Good guy, definitely give Jose a call for your BMW needs.

  James Bulls
2 years ago
I have used Bimmer Repair on a couple of occasions and I have been very impressed with the service and the work that has been provided. Jose is great to work with. I feel that he is honest and takes a consultative approach about navigating you through the work and service that needs to be done. I would highly recommend using Bimmer Repair.Service: General repairs & maintenance

  Tommy T
a year ago
Very helpful gentleman picked up the phone, and advised me on potential suspension modification to my e90 car. He was able to bring years of experience, hands on expertise and overall insight to the question. He did not ask me to bring the car in but was willing to help over the phone. I would not hesitate to bring my car here - these guys are helpful not greedy.

  Hinal Gandhi
3 years ago
I cannot say enough great things about Jose and Steven, the guys that helped me when I accidentally found Bimmer Repairs today. I unknowingly drove over some debris on the road, and my car started making a significant grinding/tearing sound. I'm not a complete novice when it comes to cars, so I inspected my tires and engine without finding a source and knew this was a scary sound...I searched the nearest mechanic to my location and Bimmer Repair showed up. It wasn't until I reached their shop that I realized they only work on BMW's. Regardless, I told them about the sound and even though I don't drive a BMW, they immediately agreed to check it out. They got to work on my car ASAP, found the problem, and fixed It within 20 minutes. There were other cars there that they were seemingly already working on, but they took the time to assess and fix my car right away--I'm sure I looked pretty distraught. They explained to me the issue and spoke to me as I was just an old-time friend the whole time I was there! Because it was a very simple fix, they refused to charge me anything. This was the perfect opportunity for them to make money off of a girl who had no idea what was wrong with her car, but these guys are just honest, genuine people that want to make sure everyone is safe on the road.They have no interest in taking advantage of people, are professional, and so sincerely friendly! You can tell Jose really knows what he's doing when it comes to cars--he diagnosed the problem in no time. I will be sending all of my friends with BMW's to them! Their shop is very clean, including the waiting area. Overall it was a great experience and I would recommend them to anyone!

  Wilmarie Lopez
2 years ago
I don t have words to express my gratitude for this team. I feel I left my car in the best hands since the first day they were more than accommodating to be able to get my car fixed. Specially Jose, THANK YOU SO MUCH! Not only they fixed my car, and got me to trust it on the road again; when I got there, my car was spotless! Definitely recommend these guys to anyone! My top #1 in Dallas area.

  Erik Stanford
3 years ago
My experience with Bimmer Rapair was good and professional. The staff is caring, helpful, and professional. They were able to diagnose the problem and we were able to order the needed parts. I was able to pick my car up a few days after and it is driving great. I appreciate Steven up front with honest and timely responses. Highly recommend Jose and Bimmer Repair.Services: Electrical, Body & Trim

  Mazin Yassin
a year ago
After facing an issue with my car. I went to random garage technician where the yscrewed up with pipe filter which led my car shaking on the highway and kept going off in the traffic light. But after finding this spot and with Jose, I tremendously appreciate the effort and work they have done to my car. It runs so smoothly, they know the works that needs to be done with my bimmer. Price I wouldn't say it's pricey but you are paying for what you are getting and it is way better than burning your pockets at the showroom. I will highly recommend this spot for servicing your bmw. I Will be back again Jose, thanks again.Service: Auto water leak repair

  Jacob Carrillo
3 years ago
Checked this place out because of the great reviews and I m glad I did. These guys are professional. Steven in the front is a problem solver. He helped out with my schedule and budget. The techs are fast; the service needed for my car was literally taking a ton of stuff off the engine (I saw it on YouTube) for a replacement part. I thought they would take 3 days to perform and they had my car ready the next day. They got a for sure customer from now on and I highly recommend their service.Services: Engine repair, Oil change

  Megan Rawie
3 years ago
Steven and the crew are great! I drove over a curb and thought I d damaged a few things, and I was concerned about the suspension and alignment. They did a full inspection for a reasonable price, and they encouraged me not to fix some small, cosmetic things as they are unnecessary. They confirmed I did not need any repairs or adjustments after the inspection, and I really liked their transparency and the fact that they insisted upon not pushing unnecessary repairs (and costs!) on me. I will certainly be back for future services and repairs on my car.

  Kevin Lasso
3 years ago
Steven and the staff were great. They quoted me for what they believed was going to be a huge repair but to my surprise, they found that the damage was not as bad as they originally thought. They were honest and called me to tell me the good news and my final bill was half of the original quote. This is an honest business, and I will take my BMW to them going forward.Service: Engine repair

  Baron Farha
2 years ago
The guys over at Bimmer were great. I was using another local BMW repair shop and got taken for a ride. The Mae guys are upfront, knowledgeable and steered me away from a really expensive fix instead of talking me into it! Close to home, close to the office, they are now my go to repair shop!

  C J
3 years ago
TL: A honest, fair, well trained BMW repair shop in Dallas with exceptional customer service. Would Recommend .I moved from out of state a few years ago and I've recently stopped taking my Bimmer to the local dealership. Mainly due to the poor service and high prices. As fall has swiftly approached I noticed my car starting to slow crank and I knew I was going to be due for a new battery. After calling around a few places I found Bimmer repair and i couldn't be happier. They worked me into their busy schedules same day and even found a few other things that needed to be corrected but didn't push me except for the tires because they could be life threatening. I should mention that they don't even sell tires so it's not like they were trying for a money grab. I feel comfortable and confident that they are honest and will take good care of me in the future as I work through these other suggested repairs.

  Noe Elizondo
4 years ago
I was excited to take my care to a shop with great reviews but my experience was less than pleasing. I went in for a basic oil change which like any other place includes checking fluids and topping them off accordingly. The oil change price was 50 dollars more than my regular shop but I was willing to pay for the difference to save driving to Plano for service. I asked if my fluids were checked and topped off and they reassured me that everything was good in that lane. As I was getting home my low coolant level warning went off. I looked under the hood and although I keep my engine bay clean, it was clear that both the engine coolant and the turbo coolant knobs were not removed for inspection. Clearly they didn't check those. I tried to call back but I got their answering service. This didn't sit well with me because for a 170 dollar oil change I expected much more attention to detail with the other general items . Even the local oil change marts give you a detailed item checklist of what was inspected and topped off. Not going there again. I'll just drive to Plano where the attention to detail is much more pronounced.

  Nick Rea
2 years ago
Jose was great and made me feel comfortable about the whole process. You pay for the service they give you. Which is genuine care for the well being of your car and for you. Anything time I have a problem now I will be bringing it to them!Service: General repairs & maintenanceService: General repairs & maintenance

  Tom Hough
5 years ago
I've taken my car to Bimmer Repair several times (my 3-series car is 18 yrs old now), and I've always gotten great service. Jose will explain every problem in great detail if I want. And if I need it, he's always willing to give me advice on things I'm fiddling with myself. Nothing but good experiences there.

  Ashley Berges
3 years ago
My experience with Bimmer Rapair was good and professional. The staff is caring, helpful, and professional. I came in with a problem with my transmission. They were able to diagnose the problem and we were able to order the part. I was able to pick my car up a few days after and it is driving great.Service: TransmissionService: Transmission

  Randomacts420
7 years ago
I've had the greatest experience with Bimmer Repair which is why I came back a second time for my BMW repairs. The Owner Jose and his entire staff Norma the Secretary and Hecto'r the Mechanic makes you feel very comfortable when you bring your car in for service. I've done my homework, and they are a whole lot cheaper than the overpriced dealership. So if you"re looking for asafe, dependable place to service your BMW look no further but Bimmer Repair.-K. Joseph

  Carlos Lopez
3 years ago
Jose was really easy to work with. He explained everything to me before doing the work and was able to fix my BMW no problem. His prices were good compared to going to a dealer.

  Javier Mata
2 years ago
Jose at Bimmer Repair has been a great person to work with! My car stopped in the middle of the street as the water pump gave out. Ive used them once before so i called them and they even recommended a great towing service! They would have replaced the water pump, thermostat, reservoir all in within 24 hours had it not been for a part coming in late. Still incredibly fast as ive used other bmw indy shops who had me twiddling my thumbs for a week! Diagnosed it and it was ready to go after the weekend! Fantastic guys and great value as they also offer financing now!Service: General repairs & maintenance