Shelton's Trailer & Performance Svc's

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Thomas Harrison
7 months ago
The company truck and trailer that I am responsible for have now both been to Shelton's at least one time each. In total I have visited the location 3 times for a different repair each time. The pricing has been upfront each time and has not fluctuated once services are complete. They have fulfilled every promise made and completed each project they have taken on successfully in the time frame that they quoted. I highly recommend this establishment and tell family and friends about them when they are in need of truck or trailer work and modifications. I have attached a few before and after photo's of jobs completed by Shelton's Trailer & Performance Svc's

  Houston Appliance
4 months ago
Had the privilege of doing business with this company today. If you use trailers for your business you understand how important it is to have people you can trust to work on your trailers for you and Shelton s Trailers is exactly that type of place.The team had my trailer in and out much faster than I expected them to which I can t thank them enough for.I ll with out a doubt use them for all of my trailer repairs moving forward.Very Happy Customer here.

  Time-n-Tires
2 weeks ago
Our breakdown was quickly analyzed, parts were requisitioned, and our repair was completed in a very timely manner. The pricing was very fair, and the owner, Andy Shelton, was professional, friendly, and knew his business.Within a few days my husband noticed the bolts were loose on the new brake assembly, he tightened them. They came loose again, which resulted in losing the pads and ruined the rotor. We lowered our rating from 5 stars to 1 as of these results.

  Meagen GroomsBy
4 months ago
Poor customer service. Dropped off my trailer under the impression they had a couple hours of work to do. Never heard anything all day so I called him to check on the status after 8 hours. Never answered but texted me if I wanted a rush job I have to pay more. Which he Never mentioned it would take 5 days to get my trailer back. Doesn t answer the phone. Texts you but very poor communication. Go to Lopez trailer on Jones. Does great work and communicated in a timely manner and got my trailer done same day!

  Omar Awad
8 months ago
Excellent place. The young gentlemen were able to repair my PWC trailer very quickly and they do great work at a reasonable price. Very kind and professional. Will definitely come back.

  Number Drummer
a year ago
I had a good experience with Shelton's Trailer and would highly recommend. I brought in my boat trailer since the brake/blinker lights weren't working. They got it done in a fraction of the time other companies quoted and at a very fair price. Hard working, friendly folks.

  Isotope
10 months ago
If you leave your boat and trailer with this guy make sure you get a written estimate or he will quote you one price and then when you show up he will charge you three times that. If you refuse to pay he'll try to keep the boat. Avoid him and the homeless guys working for him. He's a crook.

  Sallie Goode
11 months ago
I just used Shelton's to do some repairs and maintenance on my horse trailer. I was blown away by the kindness, professionalism and attention to detail. I will always use them for may trailer maintenance and repairs.

  Steve Lyell
4 years ago
Very impressed with the service on my Coastline tandem boat trailer. I saw grease leaking into the inner tires and brought it to Shelton to fix and asked for service on all four hubs. Andy kept me informed and up to date through the progress of the job and sent pictures of the issues they ran into with no additional charge. I know he ran to a couple different places looking for parts for the repair and greatly appreciated that the team was able to get me out the door quickly. Definitely recommend if yall are looking for folks that will keep you in the loop and a business that provides great customer service. Thanks guys.

  Evan Ellison
3 years ago
Andrew and his crew are definitely on top of their game. I had my trailer redone and enjoyed just hanging out with the customers listening to them say how great of a job they have done on their trailers along with their friends equipment. Great service, great people, and overall a business that takes pride in what they do for a living. Highly recommended!!!

  Lisa Michelle
3 years ago
I was on my way to pick up my camper trailer following bearing service. I was quoted 176.00 for the amount of work that was required. They stated they would be done in 20 minutes prior to my start to pick it up. About a mile from pick up, I got a phone call stating they had some problems and broke a lug and stripped it and it would take a little longer than time I was given. All this was ok , I didn t have a problem waiting to pick it up the next morning as I knew they were supposed to close at 6 pm and it was a Friday. On Saturday morning when I came to pick up the trailer, the price went from 176.00 to 325.00! . This is because their mechanic used the air compressor rather than hand threading the nuts first. They broke 3 lugs! Really? Why should I have to pay twice the price for their mistakes.This company totally ripped me off because I am a woman and they think they can pull a fast one. This company lacks honesty and integrity. I would never recommend them to any of my travel medical professional friends.

  Paula Murray
6 years ago
Mike and his crew at the shop do outstanding work! I took my teardrop camper to his shop to have the bearings greased and repacked. When they were completing the work, they noticed my brake pads needed replacing. This didn't shock me because I have done a lot of mountain driving and traveling the past few summers. Now, I can travel to my next destination safely. They did everything for a great price and only had my camper for a few days. Mike is very personable and easy to deal with.

  Arran Davidson
3 years ago
I thoroughly enjoyed dealing with Andy, who did an excellent job installing a window in my enclosed trailer. There s a long list of items I want completed, all of which I ll be going back to Shelton s Trailer and Performance for. In addition, Andy actually responded to emails and phone calls. The most basic pillar of business that his competitors seem to have forgotten. I can t recommend high enough.

  J.R Smith
3 years ago
Great people running a great company. They have bailed us out many times, fair pricing always eager to help. Father and son team who will bend over backwards for you. Workmanship second to none, you won t find a more solid and ethical company out there.Do business with them one time, they ll be your friends for life.No BS.

  vickie mcclanahan
3 years ago
I was pleased when I found Shelton's Trailer so close to me. I was doubly pleased when I had them repair my small boat trailer. I also had Shelton's repair a copper fountain. It's been a pleasant experience dealing with Andy. I will use them again.

  eric tonkin
3 years ago
Had my boat trailer in for a new spindle and bearings. After the repair was done I hade one of the serviced bearing come apart after 100 miles ruining the axle, break and hub. The cause was obvious, a bearing was not greased at all. It over heated and failed. After calling and writing a letter Sheldon Is taking zero responsibility for the poor job and will not issue a partial refund or help to get the boat towed back for warranty work. Instead I had to leave the boat and rerun later with a new axle to fix it myself. Upon replacing the axle myself I found the weld job performed on the repair spindle was amateur at best and the other bearings were poorly greased as-well.Pictures are posted on my The review I didn t on the Facebook Page.

  Michele Ledford
5 years ago
This company does poor work for just a little less than a brand new trailer would cost, and then won't even stand behind their "warranty" of only 30 days. They rewired my lighting, then charged me another $100 when it went out on the first trip "because the lights got wet". There is more even worse, but too much to write about here.

  Steven Morris
3 years ago
I took my trailer to Shelton trailers to get repaired and they did a wonderful job. The trailer rides like new and I'm glad I took it there. They were very professional. I would recommend anybody with a trailer problem to bring it to Shelton's Trailer & Performance.

  Bob Hard
5 years ago
I am a God fearing man that just doesn't like or want controversy, I didn't do my due diligence by reading the reviews on Shelton trailer services before i gave them my business. Please read the previous negative reviews because U can say that the owner of this company did this to me. I took a gooseneck trailer there to be evaluated and to have anything that was wrong to be fixed, and to be serviced along with what went from 3 new tires to 8 once I was given the sales pitch by Mike. I was quoted one price by Mike who is just a worker that is it nothing else. Once I came to pick up the trailer the owner Trey had an invoice with a different amount. I advised him that Mike had told me that if I purchased the 200.00 a tire from him that he would not charge me to put install or remove fee as PJ trailer would . Mike said that PJ trailer where he used to work was a rip off and that he would take care of me and service and inspect my entire trailer. After advising Trey the owner of Mike's shady business Trey asked Mike who in return lied and became volgarity to the point of using a racial remark towards us. Trey became very aggressive and rude once I once again advised him of what Mike had told me in front of another witness that was with me. Trey threatened to remove the tires from my trailer even after I had handed him my credit card to pay just to keep down the rude ness and volgarity by the owner. I felt violated as a human being by this company. My trailer left there and failed the dot inspection to which I had to get another company to do what I asked Mike to do. After 2,300 . I pray that this review is taken for what it is my personal experience, its not to hurt a company because we disagreed. It's what has happened to me, Please read the other negative reviews as well thanks and God Bless.

  Brian Ward
3 years ago
I highly recommend purchasing parts, or getting your trailer serviced here.They also offer an extensive list of custom modifications they can add to your trailer.Andy is the nicest guy, and even if you re in a pinch they don t take advantage of you.

  ronnie Foster
6 years ago
large company hired this facility to replace the hinges on a 53' van style trailer, to get the door to shut properly. the gentleman we were dealing with (the owner) was very eager for our business upon first call and we were just as eager to send him our work. we sent the first unit over and got it back shortly after with the requested replacement hinges. upon review of the wok at our facility the day after it was dropped off (2 hours later than we closed our shop which incurred overtime for us) it was determined that the door was further from shutting than when sent out for the repair. i called to speak with him and he stated that the hinge used was the manufacturer recommended part. when asked why the part interfered with proper function of the door he promptly stated he wasnt familiar with this type of trailer and hung up when asked what he could do about the defective work. he has yet to respond to numerous emails and phone calls. i would not use this facility for repair work, if they create a problem they will not be willing to make it right once they have your money.

  Juan Emanuel Garza
2 years ago
Andy and his crew are about as good as good gets!! I Needed a bunch of repairs on my horse trailer and they knocked it out super quick! Can t recommend these enough! Thank y all!

  Eileen
3 years ago
Made my horse trailer look almost brand new with the rust repair he did on it. Good pricing and quick turn around. Super happy with the results!

  namon thomas
2 years ago
I was very impressed with the quality of work that was done on my trailer my 2007 gooseneck 40 foot trailer.The quality of work that was performed was second to none thank you and your staff for doing a great job

  Dave Green
2 years ago
Mr Andy, did a great job on my 2006 PJ trailer for an example: I was having problems with my brake lights in just minutes Mr Andy had that problem solved and then I had to bring the trailer back the same day because the electric brakes wasn't working , amazingly Mr Andy came through again fixing that problem, Thank you for a great job

  Robert Presson
3 years ago
Awesome group of men, excellent craftsmanship, great prices and in and out in a timely manner.... Andy and Al are the best I've found in Houston Texas, and I've tried plenty...Thanks gentleman.

  luis osorio
7 months ago
This guy was a awesome help and gave a great deal of information. So grateful.

  Andrew Hutchinson
3 years ago
Stumbled upon this place after a google search...was extremely impressed with the work they performed and the price. Repaired my boat, my trailer and serviced my truck. Did not ask if they repair or service aircraft...

  Vincent Johnson (Garage Door Doctor)
6 years ago
Good quality work.I would highly recommend them to anyone looking for an honest and reputable company that needs trailer repair and ongoing service.

  pro swift
3 years ago
These guys are the real deal , they got this done for me with no down time .Pics speak for themselves . Highly recommended! #PST Transport