O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dylan Hornsby
4 months ago
Extraordinary work by these guys, couldn't have gotten our situation fixed without their help. Special thanks to Hunter helped us out so much.

  Andres Ascencio
6 months ago
usually great, but the last 2 times I've had issues . the first was they told me a part I needed was not in stock when it was and was even marked on their website. and today I went in and asked for a bulb. when I got home it was not meant for my vechile and since it's open they wouldn't refund me. that was $20 down the drain

  Marianna Gonzalez
7 months ago
Answering phone during this evening of the Tuesday @510pm, lacks knowledge on the productivity with finding information in accordance to the minimum discretion provided over the phone line by a client in my case today. I called with year 2011/Ford 150/ for price on 6 wire and spark plugs. Two phone calls he still get from my tile the facts the asked more questions. Mind blowing it s only a price range. He was laid back, as if bothered by my lack of engine power. I mean it s a 150?? Expecting that he d narrow it down. Nevertheless, extremely frustrating. Never resolved, next time he could have given the price of the most common. There s only 4 horsepower engines on the simplest 5400ton weight at Ford 150??? Guess his lacking knowledge.

  L McKinney
4 months ago
Mee Lee I believe was the name of the person who helped me. He was so helpful and informative! Really great customer service!

  Amanda Bray
5 months ago
I went into O'Reilly to have my battery charged come to find out the battery was no good and it was the wrong battery for my car but Mr.Randy saved the day for me! He was nice and patient, and I left a happy customer

  Alison Bullard
3 months ago
Parts are always correct they go out of there way to make sure you are taken care of

  Jessica Rocha
7 months ago
Great customer service O'Reilly!!Left my house and 2 blocks onto my drive, I found out my turning signal was out. Stopped at this " Amayzing chain store" at Crosstown and Horne where they advertise they are top notch. Well, I bought the replacement lamp ( pictured ) and was told to head all the way to Horne st. and Port location because the manager was too busy to install the lamp. So, unwillingly, I make the drive there to encounter another " don't bother me, is hot outside " employee that proceeded to say " uuuy it will be a while, why don't you come back around 3 pm?. NO !! I won't. Actually, I'm NEVER coming back!!Thanks for nothing!!

  Damian Haynes
9 months ago
My guy Hunter is the best O Reilly associate ever. He went above and beyond to help me find my receipt for a warranty item. This saved me a lot of money and hassle. Highly recommend Hunter if you need solutions!

  Robert Ortega
a month ago
The lady manager is very knowledgeable of her work

  Paul Stubbs
2 years ago
Excellent skills. The smartest some I've met in a long time with perfect customer service skills and caramel eyes works there

  paul Verdin
5 months ago
These guys were great..Had a part that needed to be exchanged ...they took care of the issue with Problem..

  Jose Gallegos
a year ago
The assistant manager at this location was very helpful. There were people that only spoke Spanish and he went above and beyond to them helped. For me, he didn't stop searching for the part I needed until he found it.

  Rhonda Ann
a year ago
The service has been great during busy hours or slow. All employees extremely helpful. If a diagnostics test can be done they are straight with you. They inform you of a possible time frame to get to you, if they need to step outside to view your auto issue. Auto Zone use to be my place until the employees attitudes became rude and it seemed as if the customer was a bother to them. Now my place is O'Reilly Auto Parts.

  5KRunner
8 months ago
Great, helpful and friendly staff at this location. They don t try to sell you something you really don t need.

  Richard Perry
5 years ago
Great service and good selection! I appreciate the fact that I didn't have my receipt with me, but they still gave me the credit for my core return. They were also kind enough to print me a copy of the receipt for the warranty, on the part I purchased. They had everything I needed to fix my truck, including the installation kit. The place across the street said they didn't have the installation kit, that they would have to order it for me. I didn't want to wait. So, I went to O'Reilly Auto Parts.

  Laura Sanchez
a year ago
John assistant Manager goes out of his way to help you in finding what you need even checking other stores, really goes out of his way to make you happy John is the best assistant manager I've ever encountered.. thank you John

  Jaime Rangel
a year ago
Lexi refused service and used profanity without attempting to help me. I was in a great mood ready to give this location my money for parts and instead was shouted out of the store. When I called to speak to acting manager Matt about this experience his response was, "Ok." It is not ok Matt and it is not ok O'Reilly. Autozone here I come

  Theresa evans
2 years ago
This location is actually pretty good. The staff always go out of their way to help you out. They take time to explain products which I appreciate.

  Jimmy Barrientes
5 years ago
The have the best customer service from all the stores in the Corpus Christi. I was very impressed with the knowledge the employees possess of the auto parts and are friendly enough to explain how to installAll in all I will always prefer O'Reilly over autozone because of the higher quality of products they carry.

  steven newman
8 months ago
They had the part I needed, the employee was fast & collected.

  Audra Munguia
3 years ago
I needed help with a new battery & installation for my Volkswagen tiguan & Tabitha helped me out on which one I needed & my car has been running right ever since !!! I'm sooooo glad that she was able to help me out especially because I was stranded not knowing what to do or why my car wasn't starting!!! Thankful that Tabitha was knowledgable enough to inform me what the issue was with my vehicle, & was able to get it running again after the battery installation!! I was kind of skeptical at first because I didn't think it was my battery, but I was soooo surprised when it started again !!! I almost kissed the woman ! Lmao! That's how happy I was tho!!! I definately reccomend this O'Reilly's auto parts store!!!!!!

  Morgan Whiteman
6 years ago
The manager, Rich was very helpful in finding me everything I needed, from the oil to the rack and pinnion. Smiled while he was doing it and his employees helped him take everything to my truck after I was finished! I went all the way back across town because I live by the weber store and went in afterwards for a socket and wrench and was treated very poorly by a gentleman named Henry who I am reporting. I ended up going back to this store and Jonathan helped me get the few items I missed the first go around. I will no longer be shopping at the store so close to my home. I'll drive the extra 20 minutes to get the extra customer service that is hard to come by these days! I'm very thankful for both gentlemen who help me and my son get what we needed to fix our truck!

  Chelsea Anderson
7 years ago
I went to O'Reilly Auto Parts late a few nights ago in need of a new car battery. Noel went out of his way to help replace the old battery for me which I was very thankful for. Thank you again for your help!! Excellent customer service.

  Michael Hollen
3 years ago
Wonderful helped me get my parts ordered and told me where to pick them up to save time. Staff was friendly and efficient. My new store.

  Tony B.
5 years ago
Great guys that work there. The better O'Reilly Auto Parts store is on Saratoga right in front of the hospital. I've been shopping with them for years now and I can't complain.

  Richard Rodriguez
4 years ago
I went to 3 AutoZone auto parts and no one had a clue about brake lines, fitting nor flare, and were rude as I questioned them about the brake lines.....I gave up , called orielys and the young woman immediately knew what I was looking for, went to the store and was out in under 4 minutes with the correct parts.....very courteous and professional.

  Tony Ortiz
8 months ago
Bozos can't multi task and answer a dam phone call.

  Patrick Brand
2 years ago
Always fast and friendly and if they don't have what you need they know where to go.

  Richard Donahue
6 years ago
Best service best care very nice people been doing business with these guys for over 25 years maybe longer they do excellent work

  Daniel R.
4 years ago
Not bad, the only bad thing is Danny G. That works there, he ate my sandwich I left on the counter. He denies it but as big as he is. It was pretty clear what happen to said sandwich.