Bay Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cristobal Orange
a month ago
I recently had my truck serviced, & I am happy with the excellent service provided. The staff was efficient, and the work was done promptly. The vehicle inspection received from the technician was detailed and updates on my vehicle were conveniently through text, email, and phone. I highly recommend this auto service for their professionalism and quality of work.

  Flyree M
3 months ago
I drive an Audi that unfortunately had some significant mechanical problems. I couldn t find the right mechanic that could properly work on it until I went to Bay Auto. It was a bit of a long process, but in the end they worked with my warranty company and did a great job repairing my car. I would recommend them to anyone that has a foreign car because they know what they re doing.

  gnolyendor
4 weeks ago
I dropped a car off on a Monday, with an issue that dealership was unable to resolve. Bay Auto Service resolved the issue within 24 hours! I will strongly recommend this shop.

  art palacios
7 months ago
Don't even know where to begin Tim and Jason are AWESOME. Jason, Tim amd the team all have great customer service and great pricing. I had been needing to write this but had been so busy but this happen at the end of last year and after all the work the truck has been running great. I had a problem with my truck and Tim said bring it in today, I said WOW cause a lot of shops would tell you they would schedule you in. I took my truck in and come to find out it was a lot worst then I thought but they kept me updated every part of the way almost couple times a week if it wasn't a call it was a text and I really liked how they kept in touch. The most important part is they did all the work in communicating with my warranty the whole time the truck was there and it was back and forth with multiple calls everyday or every other day dealing with the warranty but they did all the work and would just let me know what was going on. Jason from Bay Auto can't thank him enough and they have a customer for life with all my vehicles.Services: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Engine repair, Wheel alignment

  Laura Garcia
5 months ago
Amazing service all around! Not only is Jason very knowledgeable and experienced, he and his staff genuinely care about getting your vehicle back to safe operating condition for you and your family.

  antonio rodriguez
9 months ago
They treated me with respect when I took my car in for replacement of water pump. And I use my extended warranty on car s repair with no issues with them. They did the job very professional with no loose ends either. I would definitely continue to them again and definitely recommend them to others customer for their auto services.Service: Auto water leak repairService: Auto water leak repair

  Christina Albiar
8 months ago
Great customer service. Been going to Jason for many years for all my vehicles. Friendly and reasonable prices. I entrust my vehicle to Bay Area auto, I know the job will done right.

  Gabriel Leal
3 months ago
Friendly, really great crew! Surprisingly able to repair my Navi, highly recommend Bay Auto.

  Brant Smith
8 months ago
Took my car in to have some suspension work done. Work was done well within the estimated time frame. They also kept me in the loop regarding the status of my repair. Clean shop, amazing customer service. I ll be using Bay Auto for everything now.Service: Steering & suspension repairService: Steering & suspension repair

  Eunice Cantu
a year ago
My vehicle needed major auto repair. The customer service was outstanding. They gave me all info I asked about over the phone without hesitation, everything was explicitly explained to me.I felt confident that they would do a great job. When I went to pick up my car and drove off the repair lot, I felt extremely thankful and satisfied.. Thank you so much Jason Jaime and Tim, you guys did an awesome job.

  Bryan Garrison
4 months ago
Even with a parking lot full of cars. They still managed to finish my vehicle in a timely manner. Great job.

  christian metoyer
3 months ago
I take all my vehicles to this shop, quality work every time and honest prices.

  Jenika Hernandez
11 months ago
I have taken my 2011 Cadillac SRX to Bay Auto 3 different times for repairs, and they always do a great job and charge a fair price. I never feel like I m paying too much for the service they ve provided, and they are always honest and upfront with me. I highly recommend Bay Auto for fair prices and great work.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Hannah Cowan
11 months ago
I was referred to Bay Auto from another facility I was referred to by my Mazda dealership. I was involved in an accident that resulted in some damage to the bottom of my car and Bay Auto were so kind to me, answered all my questions and accepted the adverse companies' insurance. Now that I've had my car back a few weeks and taken it on a road trip, it's safe to say that the work performed at this shop was great. I can recommend this shop for folks who are not needing body repairs.Services: Steering & suspension repair, Electrical, Wheel alignment, Brakes, Battery

  Minerva Salazar
7 months ago
Hands down Jason at Bay Auto is the best! The business has grown tremendously because of the way Jason runs his business in making sure every customer is satisfied and that repairs or installation are always done with exceptional workmanship.Services: Electrical repair, ElectricalServices: Electrical repair, Electrical

  Aaron valencia
a year ago
Bay Auto once again did a great job diagnosing and repairing our vehicle. I have taken them 2 different vehicles now with serious issues and they have been able to make the repairs pretty quickly.I highly recommend them if you want the job done right the first time.Services: Auto engine diagnostic, Engine repair

  Cass
a year ago
Bay Auto provided me with nothing but honest, friendly, thorough, and amazing service.I had been getting hit over the head by another vehicle repair company, and so many people kept telling me "take it to Bay Auto," but I had been so busy I just went with what I knew. Recently, I had my vehicle at the other repair shop they wanted to charge me for the following (their words verbatim via text message) "The hourly charge is 159. We would need to change out the brake fluid. The part is 97.95. It also calls for 4 hours to replace that hose. So the total after parts, labor and tax is $1,169.35." I knew right then in there I needed to get my vehicle to Bay Auto.I called Bay Auto, Tim answered right away and told me "bring it in, and we will take a look at it and take care of you." I had my vehicle towed to Bay Auto, and from there they took care of everything over the phone for me. My car stayed parked in their garage safe over the weekend. Come Monday afternoon Tim calls and tells me the exact same issue with my car but the price is $356.89!!!!!! My HEART DROPPED and I cried tears of joy. The relief I had was so indescribable. I had been stressing on how in the world I was going to come up with the funds. I didn't need to stress anymore because BAY AUTO was taking care of my vehicle at a way more reasonable price.I told Tim my car was about to hit 100,000 and my vehicle app kept telling me to refer to the handbook. Tim told me he would check it out, take a look at what needs to be done then get back with me. Next day Tim called me and let me know everything looked good but the handbook does recommend a transmission flush but it was completely up to me if I wanted Bay Auto to do it now or come back at another time. I told Tim to go head and knock it out, and they did.I HIGHLY RECOMMEND TAKING YOUR VEHICLE HERE!!!!! The customer service is great, the environment is great, staff are friendly, realistic, and humble. The team at Bay Auto do their best to work with all their customers.Thank you Bay Auto!!!Services: Auto engine diagnostic, Engine repair, Auto brake replacement

  Dana Janosek
9 months ago
I am so glad that I took my car to Bay Auto for issues with my AC. They fixed the problem quickly and I was so happy to have my ac fixed especially in this Texas heat. The people there are polite and knowledgeable. I have found my forever car repair company. ThanksServices: Air & cabin filter replacement, Auto A/C recharge, Air conditioningServices: Air & cabin filter replacement, Auto A/C recharge, Air conditioning

  MsBijou3 Ritter
a year ago
Excellent mechanics who are honest, reasonable, efficient and professional! I was impressed by the quality of their work and how quickly the repairs were done! After the parts were ordered, I was able to drop my car off and pick it up the same day. I definitely will be recommending them to others. It s easy to see why they have such high ratings!Services: Electrical repair, Oil change

  Deborah Thomas
a year ago
Great work, always kept me in the loop with my truck and sent me pictures and videos of all the damage. So grateful they were able to fix the issues I had been dealing with for months. Will definitely be taking my other vehicles here for work in the future!Services: Electrical repair, Auto battery replacement, Electrical, Auto engine diagnostic, BatteryServices: Electrical repair, Auto battery replacement, Electrical, Auto engine diagnostic, Battery

  Juan Longoria
a year ago
Experience was extremely expeditious. Vehicle still running great after the repair. Extremely fair pricing as well. I strongly recommend Bay Auto Service to anyone needing expert advice and help with any electrical and mechanics automotive issues.Service: Engine repairService: Engine repair

  Joe Alaniz
11 months ago
Took my son s 2003 Mitsubishi Evo that had been sitting for a while the brake and fuel lines were badly rusted and corroded. Jason and his crew were able to remanufacturing the lines as we could not find replacement lines due to being obsolete. Got the car back to running condition in a timely manner awesome jobs.Services: Auto windshield repair, General repairs & maintenanceServices: Auto windshield repair, General repairs & maintenance

  Joel Caballero
a year ago
Very pleased with the worked performed and time frame. I always take my vehicles to Bay-auto, I can count on the repairs done right the first time .Very friendly staff , they greet you with a smile, moreover , they kept me informed and contacted me when the repairs were done .I always tell my friends and family to take their cars to Bay Auto.Bay Auto is the best!!Services: General repairs & maintenance, Auto engine tuning

  R Garza
9 months ago
Thanks for the great service you guys provided us. We traveled 2100 mile on a road trip immediately after the repair and the wheel bearing noise was illuminated. Again thanks for the quick service!

  Dawayne Williams
a year ago
Called for tow truck , was picked up the same day, at a reasonable price. Had to get a diagnosis done . At a fair price. All the work done was perfect, the engine looked good under the hood when they finished.Services: Auto battery replacement, Electrical, Auto engine diagnostic, Transmission replacement, BatteryServices: Auto battery replacement, Electrical, Auto engine diagnostic, Transmission replacement, Battery

  Richard Trevino
a year ago
Jason and his team were honest, dependable and always updated me with all the work being done on my Tundra. They replaced lifter s and rocker arms on the driver side and saving me from having an engine replacement.

  Viet Nguyen
a year ago
I had taken my BMW here because I could not figure out what was going on, as I am mechanically inclined. Jason helped me right away and found the problem the next day and got me quotes. I found a few options to be pricey but he continued to work with me till we had it all figured out and came to an agreement. We got it done and i couldnt be more happy. HIGHLY RECOMMEND!

  Robert Hernandez
a year ago
Had my car at dealership for 6wks cause they couldn't figure out the problem of my car, finally said they fixed the problem and within 2wks the same problem was occuring again. Took it to another auto shop and they told me next day to take it back to dealership cause they too couldn't figure out the problem.. Decided to take it to Bay Auto since I lost trust in dealership (Lithia Dodge) and when they called back saying car fixed I was sceptical but here we are 2 months later and car still running smooth, I highly recommend Bay Auto for Auto maintenance, service was fast and workers were friendly and knowledgeable..Service: Auto maintenance

  Paul Medina
11 months ago
Jason and team fixed the issue within 3 days. Jeep is back on the road running great . Staff is extremely knowledgeable kept me updated daily . Highly recommend using Bay Auto in the future . Service: Engine repairService: Engine repair

  TMC
a year ago
They have done good work for a good price, and the staff is very friendly and welcoming, but I took my car in for a diagnostic due to a noise when turning once, they had it for almost 2 weeks, stated it was likely due to a bad motor mount, which I paid them to fix, thinking the issue was resolved. The noise still persisted, and the issue was not fixed, had to take my car elsewhere where the problem was identified.