Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Viridiana Vega
2 weeks ago
Sam was a life saver. I ve never need it to use a tow truck before but I m glad MSC Towing was able to help me so fast after calling them. Sam, was friendly, knowledgeable and patient. He got our truck and tractor out of the mud in no time. In case I ever need a tow truck ever again I know who to call. I highly recommend Sam.
Brooke G
2 months ago
Out of 10 towing and roadside assistance companies I called this morning, this company had the best customer service. I was guaranteed a price and estimated time of arrival for my requested services.Megan was amazing! She arrived earlier than estimated, and she was personable, professional and has become a new family friend for me and my fianc�.I would recommend this company and their associates to anyone, anytime. Thank you for the professional and friendly service.
KC Harvard University Hall Harvard University
a week ago
Proverbs 4:10Hear, O my son, and receive my sayings; and the years of thy life shall be many.Proverbs 4:11I have taught thee in the way of wisdom; I have led thee in right paths.Proverbs 7:26For she hath cast down many wounded: yea, many strong men have been slain by her.Proverbs 7:27Her house is the way to hell, going down to the chambers of death
Ms. Kachet
6 months ago
I recently had to call MSC Towing when I had a flat tire and needed my spare put on before getting a new one. The experience was fantastic!Paul, the technician who came to help, was very friendly and helpful. He arrived quickly and was able to put my spare tire on in no time. He even took the time to check the tire to find the leak.Additionally, I have to mention Patrick. This review is well overdue, but he helped us out a while back by towing our car to a local shop. He was incredibly kind and resourceful, and he really went above and beyond to make sure we were taken care of. I can't thank him enough for his help.Overall, I would highly recommend MSC Towing for their excellent service and friendly staff. Both Paul and Patrick turned stressful situations into positive experiences. Thank you both for your help and professionalism.Services: Car towing, Tire change
Megan Haynes
10 months ago
This review is LONG overdue. On January 29th 2023, I was driving my boyfriends truck anddddd accidentally got it stuck over the culvert (drainage tunnel under the driveway). The truck was stuck on the concrete.. If I would have backed up or gone forward anymore it would have scraped the rear shaft. SOOO we called a tow.. and said over the phone before that we need a tow with a lift. the guy ( NOT MSC) that came out brought a flat bed, he also clearly had no idea what he was doing or talking about.. so we called another tow and BOOM MSC came out! Kathy sent us Megan and Weldon who were AMAZING. They came out around 7:30pm on a sunday night .. Megan's shift was technically over but she knew we needed the help bad.. I got the truck stuck realllll good because around 8:30 they had to call for some extra hands and that is when Kathy and Daryl came out and wow it was amazing to see all of them working together so well and trying multiple different attempts without damaging the truck.. they were able to get the car unstuck around 10:00pm ! I don't know what we would have done without this team. Thank you guys SO much. I will never forget your great kindness and all the efforts you did to help us! I will be reaching out for any future towing needs !!
Coddy Hickman
a year ago
Driver was delayed d/t a problem on previous call. However, I was notified by office and also received call from driver. The driver, Maggie was great. She had the right truck needed for my tow, she was friendly and made the experience easy during a stressful time. She deserves a raise!Service: Special vehicle towingService: Special vehicle towing
Jeanette Winsmann
9 months ago
Paul my driver was the MOST amazing man!! Very caring, compassionate, and understanding of the situation I was in and did everything to make me feel better!! This company was professional and extremely quick to respond and pick up my vehicle. Thank you so very much for a wonderful experience! Service: Car towingService: Car towing
Eve Smith
4 months ago
They were all super nice and understanding.
Bruce Walker
9 months ago
My transmission failed and I desperately needed assistance.It was late in the evening and the transmission shop I use was two blocks away but closed and I also needed to get home which was in the neighborhood but 5 miles away. The tow driver I believe her name is Megan offered not only to drop my car off at the shop but also to give me a ride to my home. This saved me a tremendous amount money and inconvenience and I am sincerely grateful for her compassion This is the kind of service provider that is God s gift to our community Services: Car towing, Local hauling
mike'j johnson
9 months ago
They was very professional and, handled my classic with care.Service: Car towingService: Car towing
April
10 months ago
Johnathan was polite and quick to get my truck unlocked. A true gentleman! I am beyond grateful for his skill. I was shocked by how fast he unlocked it. Took less than 2 min if that.Service: Car lockoutsService: Car lockouts
Linda Cannaliato
10 months ago
My car was damaged when I ran over something in the road. Broke axle and three flat tires. Blocking one lane of a two lane road. Megan was quick to respond to my emergency and even stayed with me until my Uber driver picked me up to take me home. It was after 9:30 pm and everything was dark and closed. I can t thank her enough for her kindness in my time of need.Service: Car towing
Hilarie Hicks
8 months ago
Megan was so great towing my car today! Super friendly and helpful! Got done quickly. Highly recommend.Service: Car towingService: Car towing
Holly Gatlin
9 months ago
I had to have a tire replaced and a jump start. Paul was the driver who came to help me. He was Very helpful and informative. Whenever needed again I will always request him.
Manuel Mathis
8 months ago
Was stuck on side of the road needing a tow, called AAA and was given 3-5 eta times and these guys never showed up at all. After waiting for about 4 hours or so. Tried calling the number for the service to see what was the problem, phone continued to ring without no one answering. Worst experience with towing services.
Jesse Jones
8 months ago
Van was in a accident and towed by the city. They stayed open late so I could get some items that I let in it before it was towed. Very helpful and understanding.Service: Car towingService: Car towing
Angie Colella
8 months ago
Megan was super knowledgeable was super speedy it was comfortable knowing she was taking care of my car!! Good job Megan!!Service: Car towingService: Car towing
Rachelle Mckinney
2 months ago
Kameron Welch was so Helpful. THANK YOU.150%
C SWENSON
9 months ago
I called AAA who called MSC. MSC gave me false ETA 3 times and never came. I had to pay out a pocket to another service who said they saw two MSC wreckers that were both empty. It was 4 hours before other service finally towed me.Service: Car towingService: Car towing
Laurie Porras-Comeaux
2 years ago
They towed my truck in perfectly fine, driving conditions, not even my balance was off! When I picked it up, it was undrivable! I could only get up to 40 mph before the whole truck would start shaking like the tires were as bout to fall off! Also, my tank was empty ( it was full, we had just filled up to go back home, we were only there on vacation in
Buckles
a year ago
All I asked, was for them to communicate with me, and be truthful about what they said. I got neither. There are too many fine, trucking companies in this area to have to deal with a company like this.
Dawn W.
10 months ago
Ran outta gas and Paul came in less than 30 minutes! Amazing service!!! Would recommend him again!Service: Car towingService: Car towing
Logan Vincent
4 years ago
I had a man come out to help me change a flat and experienced very great work. He changed my flat in 5min and even told me to have a great rest of my day before he left. Very professional and fast service. Thank y all so much!!! Keep up the great work.
shannon Rutledge
4 years ago
Highly recommend MSC towing! Their drivers are professional and very friendly. I called for one of their tow trucks, after being involved in an accident. Their driver showed up in a timely manner. Stayed on scene with me even after not being able to tow my vehicle, to help guide me in what actions I needed to take next.That is just one of my encounters with MSC towing.
Tanya Chisum
3 years ago
I locked my keys in my car. The woman who answered the phone was super friendly and sent a driver to my location quick and he got my keys out in less than 30 mins. I would highly recommend this company to anyone
Rickey Williams
4 years ago
We use MSC towing for all of out towing needs. They arrive quickly, are very courteous and professional. You can t beat the prices either! I highly recommend them
Cristian Garcia
10 months ago
Megan was awesome! Took care of me no problem
Sheryl Chambers
6 months ago
Excellent service! Prompt, polite, and a joy to work with!!Service: Car towingService: Car towing
Alex Saphos
9 months ago
Great customer care and speedy service. Will definitely use them again.Service: Car towingService: Car towing
Aimee Coleman
8 months ago
Megan was wonderful! So fast and professional.Service: Car lockoutsService: Car lockouts