Gullo Mazda of Conroe

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Luis Cartagena
a month ago
Awesome place they are small enough where you are NOT another number ($$). But big enough to get you where you need or want to be in your purchase journey. Logan was great, she helped me from point A-Z. I would definitely recommend them go see them and they will make it happen.

  Terri Huffman
4 months ago
We came in to look and we bought our first Mazda, a 2024 CX-90 yesterday evening at closing. Other than trying to pick out a color, it was a good experience. Logan didn't give up on us, she washed the cars and lined them up in the sun. This car has a lot going on and we discovered that sometimes you have to wait till the next morning to apply settings. We had to go to the service department today to take care of some issues but they waited on us right then and there and had us out of there as quickly as possible. They were very informative and everybody was just very nice. Hopefully the rest of the experience of owning this car will be as good!

  Amanda Coates
3 months ago
I went hunting for a car without my husband present. Lane showed me the car I asked about and never treated me poorly. First salesman not to talk down to me or inquire when they could see my husband. He was great. He explained the features and was very patient with all my questions. Debbie was the next person in the chain and made the finance portion very easy. Everything about this process was great and easy. I'm very happy with my CX30!

  Jacob Whitley
3 weeks ago
I purchased a pre-owned vehicle from this dealership with Steve Garbs as my contact for the sale. The process was smooth and the staff there were very friendly. They even matched a competitor's loan and APR rate for me so that I could stay within my budget. Great place!

  Brian Wilkinson
7 months ago
Sad to admit, but I purchase cars regularly and did so again about a month ago from Philip Brown at Gullo Mazda. I found Philip to be very professional and courteous. There was an initial issue with one of the service advisors, but Philip and Sergio, the sales manager, were able to take care of the problem with class. I highly recommend Philip for your new/pre-owned vehicle needs. I have been in the car business for several years myself. I don t mind a salesperson marking a little money off of me when I am treated well. Thanks, Brian W.

  juan fellenberg
4 months ago
I have had some really bad experiences at car dealerships in the past so always highly skeptical of how ethical they are and if I'm going to get a good deal. I have to say that this is the first time that I truly felt like the dealership was acting in my best interest and helped my wife and I get into a very nice pre-certified CX-5. Steve (don't remember his last name) and the store manager were very accommodating and flexible with our budget and exceeded our expectations. There's nothing better than walking out feeling confident that you made a great buy. We are extremely happy with the purchase and would recommend Gullo Mazda to anyone in the market for a new or used car.

  Gina Wright
2 weeks ago
What a wonderful experience we had buying the car of our dreams. I thank you Steve for making this exchange easy and affordable! Thank you for your customer service.

  Joe Chandler
5 months ago
Fabulous purchase experience. They worked with me on price, and didn't try to throw in thousands of dollars of addendum items at the end. The used car was exactly what I expected. It was clean, and ready to go when I arrived. I think I was there maybe an hour tops for the test drive and paperwork. No surprises on the paperwork or condition of the car. Phillip Brown was my sales rep.

  Ivan Tarog
a year ago
Went in Gullo Mazda of Conroe just to look around the units my wife and I wanted. We met Debbie in there and she was so nice and accommodating to us she allowed me to test drive two units that we liked. After the test drive we like one of the units available, she gave us such a great deal we had to take the offer. Transaction was smooth and fast. Would recommend Debbie highly.

  Lucas Ashby
3 months ago
We were able to get a better deal and offer than expected after much conversation with management. Thankful for Debbie Osgood and Sergio for being willing to discuss and get us into a great new CX-5!

  Justin Briggle
a month ago
Purchased a used vehicle from Steve. It all went smoothly and was easy. I'm thoroughly enjoying my new ride.

  Deanna Garcia
5 months ago
Bought my daughter a bran new Mazda from here 3 weeks ago. Paid flat out 100% of 33,000. Since I did not need to discus financing I figured my credit wouldn t be checked. I m trying hard to get my credit to a solid 750 and noticed that this place did in fact do a soft credit check. I don t know the difference between a hard credit check versus a soft credit check, but what I do know is that it affected my credit by four points down now. I m ok w/ 746, but I m not ok with the finance manager REGGIE KING running my credit without even informing me. Plus I had my checkbook in my purse and apparently if I write a check versus swiping my card then a soft credit check wouldn t of even happened. I was never even informed this information. My Porsche buddy told me the finance manager there did me wrong.We get new cars like every 3-4 years, and REGGIE KING; you my dear have caused that dealership to lose business.

  Jonathan Murphy
6 months ago
The folks at Gullo Mazda are beyond amazing! This is my go-to dealership - I bought my very first new car here, and just recently bought a preowned truck that has proven to be exactly what I needed for my business. They've helped me out to an extent that I never would've thought to expect from any dealership, and I'll continue recommending them to anyone that asks me where to purchase a vehicle.If you're reading reviews and wondering if this dealership is worth your time, then do yourself a favor and go talk to Logan at Gullo Mazda.

  Daniel Quinlan
a month ago
Steve was outstanding in helping us find a car for my daughter. A professional who showed great patience with our 5yr old who talked his ear off.

  Jill D
3 weeks ago
I highly recommend Steve Garbs, my salesman. Went out of his way for just about anything I needed. Great cars, great staff.

  Ashley Ford
a month ago
Had to get a new tire passing through town. Warren helped me and saw that I was in a rush and got me in and out in 30 mins. Excellent service.

  Big Al
11 months ago
Phillip in Sales ROCKS! Seamless super easy transaction and I got a smok'n deal on my brand new MX-5 Convertible. I Highly Recommend!

  iliah racine
a year ago
My first time buying a car for myself and the process was made simple. Love that I was able to look at the inventory online beforehand so I could know what type of models I wanted to sit in. The test drive was easy enough and made the decision simple. Philip was great at answering all mine and my husband s questions. The parts department made it easy to come back the following week and get weather mats for the vehicle. Glad that I was able to have such a nice experience.

  Felipe Quissak
a year ago
We had an awesome experience with Debbie Osgood on our vehicle purchase. She is a wonderful person and provided us with amazing customer service. She is very knowledgeable about the vehicles and really makes you feel comfortable. She is always smiling and brings great positive energy. I highly recommend her and Mazda for your next car purchase.

  darice alvarez
2 weeks ago
Debbie Osgood was an amazing sales person. She was personable and very helpful

  chris bear
7 months ago
Heather in the parts department was a great help. She was courteous, knowledgeable ,efficient and personable . I appreciate it when a business has someone like her in a customer service position. It definitely helps make any transaction a pleasure.

  Alexcia Spraggon
a year ago
This was the easiest dealership we have ever experienced. The process was stress free and pleasant. Debbie Osgood is very thorough and knowledgeable. She listened, she was helpful and worked with us on price. We couldn t more pleased with our CX-9 purchase.This truly was a perfect customer experience! We received a call two weeks later with plates and inspection. Thanks Gullo Mazda!

  Nik Gribb
2 years ago
I stopped by on a whim just to see what Gullo had used CX9 s. Debbie promptly assisted me in finding their collection of available vehicles and explained each one on the lot. Eventually, I returned and purchased the next member of our family, this beautiful blue CX-9! The whole process was relaxed and easy. There was a minor issue with the vehicle and it was taken care of promptly without question. We can t wait for our next road trip! Thank you Debbie and the whole Gullo Mazda team.

  Jamie Miller
10 months ago
Bought a car a month ago. Just spent over 500 on new alternator, no oil in car. Lug nuts are stripped tire is loose. Bought this for my daughter. Thank God it broke down on me not her. 14,000 loan. This place is a joke. Don't buy a car from here. The cars speakers were busted he wouldn't even fix that. Horrible place. Sales agent was taking care of 4 customers had to sit for hrs. No customer service. Seriously should of never let that car off lot. Isn't that why you have a repair shop to make sure your vehicles are good to drive! My daughter could have lost a tire, got in accident. Will never go back.

  melaney strickland
11 months ago
A 13 year relationship has ended between myself and Gullo Mazda. If you lie to me, I am done. First I want to say there is no problem with the sales department, I bought my last vehicle from Debbie and she was great. The problem is with the service department. I took my vehicle in to get my oil changed and the free tire rotation done. I had heard some people will mark a tire with a metallic marker to be sure that their tires are actually getting rotated because they are being lied to. So, on the morning I took my car. I marked my front left tire. The service manager came and told me everything s been done. Your tires have been rotated And I even spent an extra $200 to get my brake system flushed. WAS THAT EVEN DONE?!? Well, I drove over to the parking area at the dealership, got out and checked my left front tire, guess what? The tires had not been rotated. So I drove it back around and went to the service department and told Warren, the tires were not rotated. He apologized and the job got done. He apologized a couple of more times when my car was brought back to me and he said I just don t understand. I don t know why it wasn t done. Well, guess what, I doubt y all ever rotate tires like you say you will. I won t go to a dealership after I ve been lied to ever again. You don t appreciate me as a customer after 13 years, I am done. And by the way, he didn t offer me a discount coupon for next time, there will be no next time, he could ve offered me a tank of gas, but nothing other than a week. little apology.

  John Won
a year ago
After scrouring all over DFW, Gullo was the only dealer willing to work with our budget for GLC. We are especially thankful to Kolton, a straight shooter who earned our trust.

  Jasper's Journey
8 months ago
I purchased a vehicle from Gullo Mazda yesterday and was extremely satisfied with the dealership and my salesperson. Over the years I have purchased MANY vehicles and this was the most pleasant, efficient and streamlined purchase I have ever had.

  vanessa connelly
a year ago
Debbie is the best! She helped my son buy his first car. She did not push the car on him. She was very honest. Finance dept was so smooth and easy. Mazda of Conroe was the best customer service I have ever experienced!

  Brandy Lee Bennick
a year ago
Service Manager, Braden has been amazing to work with. He has truly treated us like family. Branden took his time, contacted Mazda Corporate to get to the bottom of our mechanical issue. We had a safety concern and Braden went above and beyond to take care of us. Everyone at Gullo Mazda from sales (Phillip Brown) to service intake to the cashier, to Management (Braden and Sergio) have been amazing. Thank you all!

  Julie White
a year ago
All positive!! Debbie Osgood took great care of me and helped me find the perfect vehicle She is super professional, kind, knowledgeable, efficient, funny and all around delightful to work with. She made this an absolutely pleasant car buying experience! And I am SO happy with my CX-5! Go see her!