Elders Absolutely Cool Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Evan D
6 months ago
My dad recommended them for fixing my AC since I drive a 18 wheeler and am never home so fixing it myself isn't a option right now and my family uses the car while I'm away. So it needed fixed. Their repair prices are good and in competition with any other shops in the area. They will look over you're car good and will tell you if they see anything else but won't push it on you at all. Or try and get something else fixed that you dont want to do like some shops will when they tell you you're car needs this and that before they will do this. Well Elders doesn't do that. They ordered parts and I had my car back late afternoon on 2nd day. UPDATE. Ac is still messed up on car. Will Update again on if they are willing to look at it or fix it.

  Tiffany Rice
3 months ago
Matt was a pleasure to work with. He explained everything and I felt I could trust him completely. Everything was done in a timely and thorough manner. 10/10 would recommend.

  Bobby Cowart
6 months ago
The guys at Elder are always helpful and friendly. Very communicative while they have my vehicles, keeping me updated every step of the way. Pricing is fair and service is great. Highly recommend.

  Dustin LIttle
6 months ago
I ve taken many jobs since Biden destroyed my derrickhand position. This shop for the customer is probably one of the best options for you. y all should leave a five star instead of a four. That s a little bit of a insult because I got fired from this place I was expecting to see a 4.9 not 4.4. Keep in mind people here will spend a week for free to fix your stuff not many places care all that much

  Josh Cleveland
7 months ago
I have a 1976 Volkswagen Bus and it was really hard to find someone that wanted to help me out. I had it lowered a few months ago and my front end wouldn t get aligned. The folks at Elders had no issue whatsoever taking my baby in and were confident that they could get it fixed for me. It was somewhat of a challenge to get the parts due to having it lowered. But after ordering some custom parts, they got this beautiful machine back on the road and made me the happiest guy ever. Thanks Elders! You guys rock Services: Steering & suspension repair, Wheel alignment

  Brian Welch
7 months ago
Call on a Tuesday to get a quote on repair. They reply back saying they will call be in hour. (did not) I call the next day (Wednesday) and they said he was busy other things and other quotes and said he would get back soon as possible. So on Thursday calls be with the quote price. The price is more 150% than any other repair shop out there. If you do not want the job just say not interested in that type of job. I can respect that more than you just put a price out there that is way over priced. I an definitely not going to use them for any other service or refer them.

  C Hendrix
2 months ago
They did it right. Complicated a/c work on 1987 Suburban & also front end alignment on our 1991 Suburban.

  Camille Dailey
a year ago
These guys are my saviors. They will work with you for what you need done. I've been coming here for years and will continue to. Matt and Ed at the front are always there to help. They have fixed my little fiat for so many things over the years, from random things to regular maintenance. They work with the budget I have and always fix the worst things first to keep me safe. These guys are always prompt with service. It may still be a few days, but they are mechanics and do have other cars to work on. They got me safely back on the road before a trip recently and cannot thank them enough. Matt will alway take the time to try to explain what they are doing and what is messed up in lamens terms for us non-mechanics, and I deeply appreciate it. Thanks, guys. I'll see y'all in a few months again to fix those other few things.

  Darren Mitchell
a year ago
BEWARE BEWARE BEWARERIP YOU OFF AND THEN MAKE IT SEEM OKPlace says one thing and then next week says something else. I took sons car here and they tried to get me for a transmission flush and inner air cabin cleaner but LITTLE DID THEY KNOW I do those things but now A/C. I flushed transmission oil about 4 months ago and changed cabin filter within last month. You GO THERE FOR AC and they try to make money off you. NEVER EVER WILL I GO BACK and thenI call ED to tell him about me servicing my car and he says well whatever the technicians said. I said you will not get any of my business and you know what his response was OK THATS FINE AND HUNG UP. Poor customer service and rip off careService: Air conditioning

  Amber Leturno
8 months ago
Have had a couple vehicles in for work on various issues from oil change, air conditioner, and total engine rebuild. All services have been taken care of with a personal touch of customer service.

  Brendan Kinne
3 years ago
I have enjoyed the work that the team at Elders has done for my truck over many years. I drive an older vehicle and they have always given it top notch attention to keep it running smooth for me! Ok he proactively advise on upcoming items to keep aware of and will send a price quote ahead of time for you to be planning for. By retaining all of the maintenance history in their system, they keep up with the needs of each vehicle. Great work all around!!!Service: Oil change

  Chad H
a year ago
These guys performed some great work on my high mileage Ford Expedition including a complete engine replacement (long block). I would recommend them again and have been back several times.

  Timothy Troy
a year ago
I've been to shops that were expensive.I've been to shops that were slow.And I've been to shops that don't really know what they are doing.Never have I been to a shop that is all three. Until Elders.They'll keep your car a month. They'll make you call them to find out what's going on. They'll find issues, then put your car to the back of the line to fix these issues. Over and over again. And then they'll charge you an arm and a leg for repairs.If you have a worst enemy. Send them here.Services: Electrical repair, Engine repair

  laura Camarillo
4 weeks ago
Very reasonable price and explained everything in detail on to what to be done

  David Houlston
5 months ago
Great repair shop. Knowledgeable staff. Fair prices.

  Alex McBain
5 years ago
Amazing business. Clean. Professional. Great attention to detail. I brought my 06 Expedition in for an AC repair and the work was done right and how I would have done it. I used to be a technician and this place is top notch. Would come back and recommend others to do the same. Matt was who I worked with and he did an amazing job and answered all my questions fast and fit me into his tight schedule! Now my A/C is too cold! Thanks Elders Automotive!

  Tom Gulczynski
4 years ago
Having had a great experience on previous visits I walked in without an appointment to get a safety inspection. Greeted with "no problem" and within 20 minutes I was back on my way.Their repairs are always solid. In fact, my wife's car had an air conditioning problem that the dealer just could not or would not resolve. Took it to Elders and they got it done!

  Anthony Harris
5 years ago
Friendly courteous, and professional service. Front counter guy is very welcoming. I have taken my wife's and my car to Elders since my last review, and they are still courteous and professional. They are still friendly. I have the utmost confidence in them, and I highly recommend them for most service problems.

  Eddie Quintana
7 years ago
Very nice honest and professional staff. Explained to me all the work they were going to do before and after completion. They saved me money by taking a little extra time to fix my problem instead of saying I needed to replace this or that. Very accommodating to my time. Matt was very helpful and friendly. The owner Robert was very nice and so was his wife Debra. I wholeheartedly recommend this business to anyone needing service done on their vehicle.

  David Bone
3 years ago
Had transmission issues on an 06 Ford expedition. Got it all diagnosed, fixed (on time), and all for a good price, fantastic quality and great customer service. I always knew what was happening and when it was happening. Thank you Rob and Ed!

  K McDonald
7 years ago
After my car was towed to Elders because the key was stuck in the ignition, it was discovered a Recall Notice had been issued on that particular part. Matt worked with me and the dealer to get the repair covered under the Recall Notice. It took longer than expected because of this and Matt kept me informed the entire time. I definitely believe he went above and beyond what was needed. My experience was past excellent and I can't thank them enough. They didn't have to tell me about the notice and could have charged me for the repair. They didn't. Honest and great work!!

  airassurance1
6 years ago
We have trusted this auto repair company for many years and will continue to give them our trust. We have had them perform some pretty major work including my cars complete a/c with hoses, condenser coil, txv and the hole 9 yards three seasons ago and its cold as can be still today. We got what we paid for. Thanks Ed and the whole bunch! Keep it up

  Robert Camarillo
4 years ago
I dropped off my car before 9AM and told it would be ready in the afternoon. Called to check on status at 3 PM and was told it would be ready in about 1.5 hours. I arrived at 5 PM and didn't get my car for almost an hour. Not typical for this establishment, but needed to post my dissatisfaction with this effort.

  Justin L
3 years ago
My wife went to Elders for a vehicle inspection a while back... and was treated as if inspections were the last thing your team wanted to do. I personally called Mr. Elder several times to see if he could help with a project vehicle from which I received no call back. He did not provide an actual quote when I was able to discuss the project with him. So my experience has actually been less than 3 stars.

  Ronald Marquez
3 years ago
It s the worst place! They should charge customers fairly and tell them the truth about repair time! I waited more than 24 hours and they never called me, I had to go see what happened! It s so expensive! They were charging me 1600$ and I fixed my car in another place and I fixed my car for less than a thousand! They also forced me to pay $ 108 dollars for a diagnosis that I had told them from the beginning what my car had, and coincidentally in the diagnosis came out what I told them!! It seems to me a robbery!

  T M
6 years ago
I have taken my fleet vehicle as well as my personal cars to them for 3 years. Although they're not an authorized repair facility, I have forced my fleet vendor to allow me to get my vehicle serviced here. Today they attempted to take advantage of my wife. She made an appointment to have her vehicle service here including a tire rotation only to find that the tires were never rotated. This is their 3rd time at this "missed ticket" item. If you asked me that's two times to many. It's ashamed too because I need an oil change every month and a half.

  bamboo dixie
7 years ago
I'm writing this review in response to the terrific service I received at Elders Automotive. I have a late model camper van that needed multiple repairs... electrical and mechanical. Considering past work Elders had done for me. And, because I took a temporary job out of state. I left my van with Elders to have this work completed. Elders surpassed my already high expectations. There was never a moment during this entire project that I was given cause for any doubt or anxiety. The Elders team performed as I had expected only better. The repairs were completed according to plan and with no cost overruns! Thank you, Elders team! And, a special thanks to Matt for the assurance and detail he always provides.WaltThe Woodlands,Tx

  Emily A
9 years ago
This family owned business is the only place I'll take my car. Such nice, knowledgeable, and trust worthy people! I have been using their services for a while now and can assure you if you take your car to Elder's you won't be disappointed. They even pick up and drop off your vehicle free of charge which is so convenient during work hours. So thankful I found this automotive shop!

  HUDSON Carlton
7 years ago
I recently had an issue with the air conditioner on my chevy truck and I took it in to Elders Automotive to have it checked out. The team was very professional and did an inspection with a link to see for myself what other issues needed to be addressed .There was no hard sell or intimidation but just an honest assessment and being on a fixed income I appreciate their honesty.This was my 3rd visit for repairs on different vehicles and they have always demonstrated the highest level of honesty and integrity in the business.Would I refer a friend to Elders Automotive? In a heart beat!!!!!!!!!Thanks EldersKen Carlton

  jorrie
6 years ago
I went to elders a few months ago to get my air conditioner fixed and they did a great job and every once in awhile the tube gets clogged so they fixed it no problem which I loved. But the last time I got that done one of the employees broke my door handle he told me to bring it back and they would fix it, so that left me under the impression that it would be free considering they broke it. I went back to get it fixed and he tells me that it's going to cost me $90 to get repaired... I say but you broke it, and the employee up front who broke it said "well the car almost has 200,000 on it, how about I meet you half way" so whatever I paid the $50 at that point because I don't like going through my passenger door to get to the driver side or keeping my window rolled down to get into my car. Still think it's ridiculous I had to pay to even get my car handle repaired on something they broke, so I WILL NOT be going to elders for anymore services due to the fact I had to pay for something they broke. Terrible